Cool lessons learned while watching Mary Poppins with my kids.
Hey everybody, this is Russell Brunson and I want to welcome you to today's episode of Marketing in Your Car. I want to talk about something kind of fun. Last weekend, my family and I had a chance to go down to St. George, Utah which was fun. We had a great time.
While we were down there, there's a place called the Tuacahn Theater where they do plays every single year. This year, they had four or five different plays they were doing. While we were there, the play they were doing was Mary Poppins. I got to admit, I was kind of disappointed.
I heard last year, they had Aladdin, and Princess Jasmine flying through the air and all sorts of stuff. The year before was Little Mermaid, and they flooded the stage and water came down. I was like, “What can you do cool with Mary Poppins?”
I wasn't really excited to go see it outside of the fact that it was fun to go to an outdoor theater and be with my family, my kids came, and everything. We went to it and it was actually – the production was amazing but just the story of Mary Poppins, I hadn't heard that story for a long, long time since I was a kid. This one was based more off of the book so there were a lot of things that were in that that weren't in the movie.
Just a couple of really cool things that popped out to me that I wanted to share with you guys, I think they relate to us. They relate to business. They relate to your personal life. They relate to whatever it is you're dealing with. The first one that was fun was when they sang the song, “A spoonful of sugar helps the medicine go down,” when I was a kid, the only meaning I got from that when I was a kid was if you have medicine and you put some sugar in it, it will taste better going down.
As I saw the song and the play and everything like that, I realized that there's so many more meanings to that, just talking about any kind of work you do that if you can add in the element of fun, if you can add in that sugar into it, it changes it from being work to fun. It talked about how a spoonful of sugar changes toast and water to cake and juice or whatever it was.
I started thinking about that. How many things in our life, if we look at it and it's miserable but we go back and add in a spoonful of sugar, how do we make that now a fun activity? I think that we've had three or four people that have come and done internships in our office. That's one thing they consistently say.
I had a call with one of them the other day. I was talking to him after he left. He just said, “Your office environment is so much fun. It's fun to come to work, it's fun to be there. Just the environment, the atmosphere you've created has been a lot of fun.” I thought that was kind of cool.
That's one lesson I learned from Mary Poppins. The next lesson I learned from her, this is actually more from Bert, just talking about the chimney sweeps, when he was doing the whole chim-chimney, chim-chim chiroo song, and them on top of London dancing around made me really think about you look at somebody like a chimney sweep.
You're like, “Oh, he's in dirt, he's in mud all day. It's horrible.” Then for him, he's looking at it like, “I have the best view in the world. Chimney sweeps are happy as happy can be.” I just thought about that in our lives. Wherever we're at, you can look at a chimney sweep and it seems like a miserable thing but if you look at the positive parts of it, how cool and how exciting, how fun is that.
I thought that was kind of cool too. Then the last big one, this one really had an impact on me in that I don't remember it from the movie. It may have been in the movie but it was part of the play, where the kids, Michael Banks and I can't remember the daughter's name. They went to the bank to go see their dad.
The dad was all flustered because he didn't want them to show up. He was there with a client trying to get a loan. The client was there trying to get a loan from the bank or whatever it might be. The client, the guy who was in there, walked over to the kids and said, “Here, I'm going to give you guys sixpence. I want you to have your first money.”
Michael said, “I know what that is. That's worth sixpence.” He said, “No, no.” He said, “It may be worth sixpence but the value is what you do with it.” I thought that was really cool, not just money financially but any part of our life. It may be worth this but the value is what you do with it. The value is how you help someone.
What are you going to do with that money? Are you going to give it to go feed the birds? Are you going to give it to go start a charity? Are you going to give it to help your dad? We know what it's worth but its value can be completely different. I thought that was a profound thing if you think about it.
Just a couple of fun things from Mary Poppins; if you guys haven't watched that movie yet, we went out and bought the movie. I'm going to watch the movie again. It was really a cool thing. Everywhere you look around in life, there's always these cool little lessons you can learn that you can relate back to your business and back into your life.
I hope you enjoyed that. I'm at the office now you guys. Have a great day and we'll talk to you all tomorrow.
You may have heard the first part of Russell’s Olympic journey, would you like to hear the “behind the scene” story?…
Hey everyone, this is the Marketing in Your Car podcast. I'm Russell Brunson. I'm excited to talk to you guys today. I just got back from the Boise State football stadium today. We picked out our season tickets. We were planning, last year, we got season tickets that were clear on the very back row of the stadium.
Because we got season tickets last year, we were able to go in earlier this year and pick some and we got third row tickets, so we have six seats on the third row about the 35, 40 yard line, and it's going to be awesome so if anyone wants to come visit Boise, let me know, and we'll take you to a game. Just kidding.
Today, what I want to talk about, I got up early this morning and started working out and just thinking about life and about things. I was thinking about what I should talk to you guys about today on the podcast. I thought I would talk about something that I have no idea if it's going to relate to you or not but I thought it would be kind of fun.
It's kind of something I'm nervous to talk about because I haven't talked about this publicly too much, mostly just people that I know that have asked me. A lot of you guys, if you've been following me for the last four or five years, you know some of my back stories but I was a wrestler. I wrestled in high school.
I was a state champ in high school, and then went to the high school nationals, took second place in the country there, got a scholarship to BYU and I wrestled for a year at BYU. Then they cut their wrestling program and I transferred to Boise State and wrestled my last four years at Boise State.
One of the sad things for me was I had some big goals. I wanted to be an All American in college like I was in high school, and ended up not making it. In fact, my senior year before the Pack 10 Tournament which is where you qualify for nationals, I lost and it was one of those things where I wasn't ready to be done yet.
I was planning on going to nationals, planning on doing well. I had my last match and I lost. That was the end. My dream just got taken away from me. There was nothing else I could do. It was over. Something I didn't know was going to be my last match was suddenly my last match.
For anyone who has ever gone through something like that, it's hard. You've focused 10, 12 years of your life on a goal, and then all of a sudden, it disappears overnight. It was hard. For me, I think my release, my outlet was business. I jumped into business and started trying to build a business like crazy.
That's how I got my mind off of the pain from losing and being done with wrestling. I did that and jumped into business. Luckily, I had a lot of success. Just like anything in life, I didn't just dabble. I jumped in a million percent and just went crazy with it.
That's how I think I became successful in the business world. I built the business and got to the point where our company was really big. We had about 100 employees. We had a big sales team. We had everything. It was fun. Everything was going really well.
About that time, I started thinking about wrestling and thought, “I really miss wrestling a lot.” One of my buddies had been competing for the Olympics. Three different cycles, he had tried or two cycles at the time. The last thing, he was favored to win American and go to the Olympics and in the Olympic trials, he lost to a guy that he had beaten very easily multiple times.
He ended up not qualifying for the Olympics, so the other guy got to go. I didn't really know what had happened to him. He kind of disappeared and I hadn't heard much from him. Then one day, I went to his blog. On his blog, it had been about a year since the trials. On the blog, he was saying that after the trials, he was really depressed.
He left. He moved to Wyoming and started doing some work there. One night, he came home from work. He went on YouTube and he was looking for stuff. He saw a video of the match that he had lost. He said he watched that match, and afterwards he said he started crying uncontrollably for hours. He couldn't stop.
He said, “I've got to try to do this Olympic thing one more time.” He said, “Basically I'm trying to figure out a way to do it so if anyone has ideas or can help support me, whatever, let me know and I want to try to compete again.” I read that blog post and was really touched by it.
Because he's a close friend, I was like, “Man, what can I do to help?” Anyway, a couple of weeks later, I was at a movie with my brother who is another wrestler. We were talking about how cool it would be to start wrestling again and how much we missed it and stuff.
That night, I went home. I was looking and said, “What would it take for me to be able to compete in the Olympics?” I went to the freestyle Olympic stuff and looked at everything. The Olympic list was really big. The weight class was deep, how good people were.
I was looking at people who were three and four time national champs who were tenth string in freestyle. I was like, “Wow, that's going to be tough.” Then I went over and looked at the Greco. Traditionally, Greco is a much harder and actually a much more fun type of wrestling but in America, a lot of people don't wrestle Greco.
I looked at the lineups in Greco, and the weights were not nearly as deep in America which was interesting. I knew a lot of the guys who were ranked in the top two or three, and I thought, “Wow, this is kind of cool. I could do Greco.” What else was cool was I actually knew the Olympic Greco coach.
We were good friends. He used to coach my little brother. I just thought, “You know what, I'm going to try to compete for the Olympics. I'm going to do it in Greco. I think it will be really fun.” The next day, I called up the Olympic Greco coach. His name is Ivan Ivanov. I hadn't talked to him in like 10 years.
I was like, “Hey Vaughn, I want to start wrestling again. I want to hire you to have you move to Boise and train me.” He kind of laughed and said, “Russell, I'm training the Olympic team. Everything is really good. I get paid a lot of money. I'm not interested.”
He said, “Maybe if you had a team or something or there was more than just you. I don't want to get involved and six months later, you decide you're not going to do the Olympics and I'm out of a job.” I said, “Okay, that makes sense.” Instead of giving up, I hung up the phone and then I started thinking.
I said, “You know what? I should. If I'm going to really do this, I should go get a team of people.” The first person I called up was Justin, my friend who had lost in the Olympic trials. I called and left a message for him. He called me back a few hours later.
I said, “Justin, I have a crazy idea. You're not going to believe but I want to compete for Olympics and I want you to move out here to Boise and train with me, and I think we should get a gym and bring up a bunch of guys. If we have a bunch of guys, I think we can convince Ivan to come out here and coach us. What do you think?”
He smiled on the phone and said, “I'm in, let's do it.” I don't think I had even told my wife at this time what was happening. This was on a Friday. Justin and his wife jump in the car from Montana or Wyoming, wherever they were at, drove eight or nine hours. The next day, they're at our house.
My wife is sitting there like, “You told me this six hours ago and now these guys are in our house talking about starting an Olympic club. Are you really doing this?” I said, “Let's do it. I'm in 100 percent.” Justin moved up here. We launched the club. He called a bunch of people he knew. They moved up as well.
We created some jobs for these guys so they could make money while they were here. After we had a bunch of people, we called Ivan up, flew him up. He saw everything, made him an offer. He moved to Boise, and that was where we were going.
For about seven or eight months, it was one of the most amazing experiences I've ever been through. We had our own Olympic team here in Idaho. We had our own facility, we had our own mats. We were training everyday. It was so much fun. I was having the greatest time in my life.
I think I was getting to the point where I was doing really well. I remember in December time, I was wrestling a guy who actually ended up taking second place in Olympic trials. I wrestled him and actually beat him for the first time. I was like, “This is amazing, I'm not that far away from the goal, and we still have two more years before the Olympics.”
That was in December. I was just fired up, really excited for this whole thing. Then what happened after that was kind of crazy. It was a whirlwind of events. In January, again, I haven't told this story publicly but here it is. In January, about the 15th of January, one day we're at the office.
Everything is cranking and all of a sudden, one of my programmers comes in and says, “Hey, all of our sales are failing.” I said, “What?” A few minutes later, the call center guys run up, “Hey, we're trying to bill people's credit cards. All of our credit cards are failing.” We looked and I couldn't figure out what had happened.
Our merchant accounts weren't working so I called our merchant account provider. We had 16 different merchant accounts with them and they had shut down every single one of them without any kind of warning. If you can imagine, at the time, we had 100 employees. Our overhead was north of $600,000 a month which means I had to make $600,000 before we broke even.
All of a sudden, we had no ability to process money. People wanted to give us money. People wanted to buy our stuff but we couldn't process their money. It took two days before I could get someone on the phone to actually tell me what was wrong. Basically what had happened, this is the time, for those of you who are familiar with what happened, anybody who was doing any kind of continuity trial, continuity based offers all got shut down.
I think PowerPay shut down 300 or 400 merchants overnight without any kind of warning. It took us three days to find out what happened. After that, they turned our merchant accounts back on but they put us on 100% reserve. We were scrambling.
In the next seven days, we made $200,000 and PowerPay had 100% reserve which means they wouldn't give us any of that money. We kept calling them and begging them. Finally, after about seven to 10 days, they said, “Okay, we'll take you off reserve and put you back on normal 10% reserve because you've proven you're a legitimate vendor.”
They did that but they said, “But we're going to keep your $200,000 you just processed in reserve,” which means that $200,000 we had made, I couldn't use to pay salaries or anything. It was just thing after thing after thing like that. For the next year, it was just a nightmare. Costs were so high. We had no money.
We had money coming in but we had no money to process. Because there was money coming in and we didn't get the money, we couldn't pay salaries so sales guys were quitting, we lost programmers, we lost designers, we lost coaches, and it was a nightmare. For a year, we tried to keep everything open.
I paid every penny out of my own pocket to keep things open. It was really the toughest year and a half to two years of my life. It was crazy. Eventually it ended with us shutting down the call center completely. The wrestling team, basically, I was paying for it out of my pocket, my personal pocket because the business couldn't support it at that time.
I was paying about $30,000 a month to keep it open. After about a year of that, it had depleted my personal accounts. I couldn't keep supporting it anymore. I still remember by far the most depressing day of my life, worst than when I lost my wrestling match was me calling up Justin and the coach and saying, “I can't support this anymore. I have no more money. We have to shut down the wrestling program.”
That's all from one December to the next December. It was December when I wrestled that guy and beat him, and it was a year later that I had to call and shut down the whole program. It was really tough. Then after that, we came back and we had to leave our office. We shut down the call center. We fired most of our staff.
We moved to a small office and had to start rebuilding. It was about another year of rebuilding before we were back to where we were really doing well but it was the most stressful time of my life. It was hard but we were able to keep pushing through that. We restarted our business, relaunched it, and now we're at a spot where it's kind of fun.
We're actually with six employees, we're doing the same volume we were doing with 100 employees before. It's been amazing. Now, I'm a thousand times happier than I ever could have dreamed about being before but the reason why I think I wanted to tell you guys this story, and surely there's different messages you can get out of it.
One of them is don't hire a bunch of staff. Another one is being diverse with your merchant accounts; make sure for any product you have, make sure you have at least two different merchant accounts and two different banks. I can't tell you how many people I know that have gotten merchant accounts shut down.
There are so many lessons I could talk about and share with you guys along the way about hiring and the people that stick beside you, and those that walk away when adversity comes. The main lesson I really want to share was when all is said and done, as horrible and tough of an experience that was, the fruits of what happened have been amazing.
I think that the reason why I've had ups and downs in my life, the ups and downs are interesting because ups and downs are the things that define you and the things that make you who you are. The reason I've had the big ups and downs is when I get into something, I go in 100 percent. When I was wrestling in high school and college, I was in 100 percent.
When I started my business, I was in 100 percent. When I wanted to do the Olympic thing, I was in 100 percent. I didn't say, “I'm going to wrestle for the Olympics,” and then go and sit down and watch TV. I went out and within a day, I had hired the Olympic Greco coach, I had built the team, I had gotten a facility. I had done everything.
Again, sometimes it bites you in the butt but that's the nature of life. Those who risk a lot are the ones who reward a lot. I just want to encourage you guys, whatever it is in your life you're doing, and this could be in everything, in your relationships, in your family, in your religion, in your business, whatever it is, if you decide you're going to do it, do it.
Don't just dabble. Nothing drives me more crazy than people that dabble. We had an event a little while ago and I had someone come that had been dabbling in internet marketing for as long as I've been doing this stuff, and they're still not successful. It's because they dabble.
I want you guys to commit to yourselves to whatever you want to do, whatever you're passionate about, be all in. I don't care if it's business. I don't care if it's weight loss. Whatever it is, don't just dabble. Commit yourself and be all in.
Do what I did and go in, hire coaches, do whatever it is, just commit and go 100% in. If you do that, you'll be amazed at what happens. The journey you go along is so much more exciting. I had someone tell me the other day, “Man Russell, you're only 33 years old and look at how much stuff you've experienced, seen, and been able to do in your life.”
I really think it's because when I get into something, I go all in. Most people, they don't. They dabble and they sit on the sidelines, and they don't want to get hurt, and they don't want to screw up, and they don't want the pain that can be associated with things but I promise you guys that that pain is there for a reason.
It's there because it makes the other stuff so much better and so much happier. Don't be afraid of it. Embrace it. Go all in with whatever you're doing, and quit dabbling. That's my message for today. It's a little longer than normal but I hope you guys got some good ideas, and we appreciate you guys.
Everything we do in our Dot Com Secrets business and our other businesses is because we care about our customers. As scary as it is for me to share stories like that, I'm hoping that it will get you guys some thoughts and insights, and some things that you can apply in your life and in your business.
Let's go from there. Again, if you guys like this podcast, please share it with others. I'm doing it for free just because I enjoy it and I want to help people, and if you guys are enjoying it, please blog about it, leave a comment about it, whatever it is. Thanks so much and we'll talk to you guys all again tomorrow.
Are you curious what Russell’s doing today to double his business? If so, listen to this episode and copy exactly what he’s doing.
Hey everyone, this is Russell Brunson from DotComSecrets.com and this is the Marketing in Your Car podcast. Today, we're going to be talking about a thing called KPIs. In the theme of my podcast from yesterday, I know it was a short one, but just talking about taking stock of where you are in your life right now and making a whole new list of what you need to be happy, and then going and just getting it, and not letting anything get in your way.
I hope a lot of you guys took that to heart yesterday and did that. I know I'm having a ton of fun with mine today. I got a bunch of things on my list I'm doing today, just because I wanted to to be happy, and now I'm going to go do them. I hope you guys do the same thing as well.
Today, what I want to talk about though is now tying that back into business a little bit and I want to tell you basically what I'm doing today. You guys should copy me because it's going to work and make me a lot of money.
One of the things that I've noticed in my business is when I have something that I'm tracking and I'm looking at, and I'm watching the numbers on, it tends to grow. When I just forget about them and I don't have those things, then it tends to not grow. I've always looked at things from month to month, our numbers and our profit and loss, stuff like that.
In fact, that's what the accountants were at my office yesterday showing us. They come once a month and go over all those things but recently, we hired these guys to do some traffic generation stuff for us. Every Friday, they send us what they call a Friday report. It shows us how many clicks, how much money was spent.
It shows a really detailed report of how many sales came in. It was really exciting to get that. I thought, “You know what? We have a lot of divisions in our company and a lot of different offers we're running, and things like that yet we never really, I don't have numbers like that in front of me all the time.”
What we decided to do and what our task for today is to kind of sit down and figure out what our KPIs are for each of our different sub-companies. A KPI is a key performance indicator. For example, in most of our businesses, the key performance indicators are similar. One of them we're looking at very heavily obviously is traffic, how much traffic are we getting in, from what source.
A KPI could be we need 500 visitors a day from search, 500 visitors a day from Facebook, whatever that number is. That's a key performance indicator. As soon as we started tracking that, then we can help improve it, making it go up and down.
Another one would be how many subscribers we get each day. Are we getting 100 a day, 1000 a day, 5000 a day, whatever it is? The next one is how many sales we're making, and not just random sales but what is the front end product we have. I don't know about you guys but we always have for each of our businesses, Dot Com Secrets X, Dot Com Secrets Local, Dot Com Secrets Second Up-line, Girlfriend in a Week, all of our websites, all of our properties, whatever you want to call them, they each have a front end product that we're trying to put people into.
Usually for us, it's a dollar trial type product. That's one of our key performance indicators is how many dollar trials did we give away today. Is it 10, 100, 1000? That's a big thing we look at. That is a key performance indicator.
The next one is how many active members. If we have 3000 active members right now, or 2000, whatever that number is, and then how much we sold other back end products, those are the KPIs that we have for basically each of our companies. What I'm doing today is making a little template that basically has those KPIs, and each person in our office is in charge of different sections.
Basically each Friday, I'm going to have it where everyone on my team goes and puts together their Friday KPI reports and send them in. That way, we can see week by week how we're improving, what's going up, what's going down, and those types of things. That's what we're doing.
I'm really excited for it. What I've noticed is that any time we track something, it tends to get bigger because we see it and our brain automatically starts thinking about, “Man, I got 100 visitors yesterday. How can I get 120 tomorrow? How can I get 150? How can I get 200?”
Just the fact that we're tracking it, I guarantee we'll see numbers go up. I want to recommend the same thing for you guys. If you aren't tracking stuff yet like that, it's time to sit back and start looking at what those key performance indicators are in your business, and everyone's businesses are different.
Figure out what those things are, and then track them and plot them. Look at it so you can see day by day what's happening, has it gone up, has it gone down, and things like that. Another fun thing that you can start doing is after you do this for like a year or so, and we're doing this with our revenues, profit and losses and stuff, is looking year by year.
Last May, we did X amount of dollars. This May, we did this amount of dollars. We increased from month to month, year by year which is fun. The biggest thing I think is having the tracking ability so you can see it and improve it every single day.
There is your homework assignment for today, you guys. Figure out your KPIs. Figure out your tracking system, and start watching those numbers because when you watch them, then they can improve. That's about it, you guys. I'm at the office today. I'm going to go start making some KPI sheets. It's going to be a ton of fun.
If you're enjoying this podcast, please tell other people. Go ahead and blog about it. I won't mind, or just go into iTunes and leave a review. I love seeing the reviews. It makes me happy. I would appreciate that. Thanks so much. We'll talk to you all soon.
Russell just got back from vacation and wants to challenge all of us to radically change at least one pattern in your life and see what happens.
Hey everyone, this is Russell Brunson and this is the Marketing in Your Car podcast. Hey everyone, this is Russell. I know it's been a little while since you guys have heard from me but I was actually on a vacation with my family down in St. George and had an awesome time. I'm back now, ready to get back to work.
I don't know about you guys, but when I leave for a little bit and I come back to get back into working, it gets me so excited and fired up, and today, I'm pumped to be here. A couple of things, I'm actually late for a meeting with the accountants. I completely blanked it.
Going to the accountants for me is like going to the dentist. It's the most painful process of the day so I'm heading there right now, but just wanted to talk to you about a couple of things I've been thinking about this weekend, or actually this whole week. It's been a lot of really fun stuff.
One of them is just at the beginning of the year, we always set New Year's resolutions, and then we never keep them. About two years ago, I remember one day I put together a list. I was like, “What I needed to do to be really happy in my life,” and I listed everything I could possibly think of. Then I made a conscious effort to go out and get all of those things.
It was amazing what I was able to accomplish during the next month or so afterwards. It was all sorts of things like I want to whiten my teeth, I want to lose some weight, I wanted to go to an acupuncturist, everything I thought of that I thought would be cool to do, I listed all those things out and then went and actually did them. It was fun.
I haven't done that for about two years, so I actually just this weekend did the same thing. I said, “I'm going to go back through and figure out everything that I wanted to do to be a little bit happier in life.” One of them was juicing. This morning, I woke up, cranked out the old juicer which I haven't used in years, and juiced some stuff.
It turned out really nasty. I put way too much of something in there but I did that. We just got a Whole Foods here in Boise, and went to Whole Foods. I bought some quinoa because one time, I had that and it's a really good grain with lots of protein, so I bought that. This morning, I woke up at five o'clock in the morning.
I remember going to Tony Robbins' event. He talked about jumping on a trampoline every morning, so I woke up, jumped on a trampoline, and he talked about trying to be grateful every morning. I sat there for about 10 minutes while I jumped on the trampoline, thinking about my kids, my wife, and everything I could be thankful for which was really cool.
Then I did some studying this morning, both from a religious standpoint and also from a marketing standpoint, and resetting my whole life. It feels amazing. It's 8:41 right now. I've been up for almost four hours already and I just feel fantastic. I feel fresh, I feel like I have a ton of energy, and it's awesome.
I want to give you guys that same gift that I gave myself. Right now, we're about the middle of the year. Use this as your New Year's resolution or your midyear resolution, and go home tonight or today, whenever it is, and sit down and write a list of the 10, 20, or 30 things you want to do to make yourself happier right now.
It could be dumb things like I said juicing sounded like fun and jumping on the tramp in the morning, and just things like that. Then go and start doing them. Give yourself permission to do it. It's amazing what you'll feel like.
Just some recommendations for you guys, one recommendation is I recommend trying something different with your eating, just totally radically different. If you're a hard core meat eater, become a vegetarian. If you're a vegetarian, become a meat eater.
I don't care what it is, just something radical, shift what it is what you've been doing, and see what happens. See how your body feels by the change. I recommend waking up earlier, and using that time, not so much to check your email or to work but use it as a time to sharpen your saw.
What I mean by that is focusing on learning something, either for your business, for your religious life, whatever it is. Just focus in the morning on doing more of that, doing some exercises early in the morning. If you need to get a gym membership, just do something to radically change your physiology, to change your mindset, change your eating behaviors, your patterns, and just see what happens.
I promise you, if it's at all like what I'm feeling like this morning, it's going to be amazing for you as well. That's the gift I want to give you guys today. Just make some radical changes, and if you do that, I promise you you're going to feel a lot better.
I'm at the office now. I'm late for my meeting with the accountants. I'm going to go talk to those guys. I'm going to do a lot more podcasts this week because I got some really cool stuff to share with you guys but that is your task for today, to radically change the patterns that you're doing in your life right now for the better, and test it out and see what happens. Thanks everybody.
Are you using a sales video, a sales letter, or a webinar to sell your product? We suggest testing out a few of these unique options to increase your conversion rates.
Hey everyone, this is Russell Brunson and welcome to the Marketing in Your Car podcast. Today, I want to talk about a topic that I think is really fascinating. I've never really seen anyone else talk about it before but it's been a big part of our business. The basic concept is people learn and consume information in different ways.
I'm not talking so much like the products that you sell but more so about how you sell them. For example, what we found is there are some people who love to watch webinars. That's their favorite thing in the world. They'll sit on webinars all day long. They get on every webinar that happens. They buy off webinars. They love webinars.
There are other people who can't stand webinars. No matter how much benefit is going to be on a webinar, they're not going to get on it. That's kind of like me. I think webinars are cool. I love selling through webinars but I don't like getting on webinars. I can't take an hour, two hours, three hours of my time usually during the day to watch a webinar, so I don't typically like that.
That's one sales style. Another sales style is sales videos. Some people love watching sales videos, and they'll watch them all the way through, and that's how they prefer to consume the information. Me on the other hand, I normally can't sit down and just watch a sales video. It drives me crazy.
The third modality is reading. Some people like to actually read a sales letter. That's the way that they consume and are more likely to purchase the product. There's other things as well. There's phone calls. There's a lot of different things you can do.
What I want to talk about is just the importance of selling your clients in multiple different modalities, meaning for example, we're tomorrow launching a product in the weight loss industry, and we're also launching a product in the internet marketing industry. Both of those products, we're leading with a sales video.
We've found that traditionally, a sales video will make us more money than a sales letter or things like that so we're leading the front end of both of those offers as a sales video, which is kind of cool but a lot of people, like I said, aren't going to actually watch a sales video for whatever reason. It's too long, they drive them crazy. Maybe they're at work and they can't have the volume up. There are a million different reasons why someone may not.
What we've found is that we'll lead with what we think is our strongest modality, the version of the page that's going to be the best, and we'll put it out there, and then what we'll do is if somebody doesn't purchase from that, we'll have an exit pop-up. The exit pop-up will pop-up the sales letter version for those people who don't want to sit through a video.
Boom, it will pop it up, and they can read the whole, it's basically the transcript of the sales video. We've found by doing that, we've seen huge, huge increases in response rates. I think it's because, like I said, people like to consume things in different ways. When we first launched our Dot Com Secrets local webinar about two years ago, the way we launched initially was an automated webinar.
That did really good. After I think 10 days, maybe seven days, something like that, if they hadn't purchased from the webinar, then we sent a sequence of emails pushing to a sales letter version of the webinar which is basically the same message but in sales letter format. That dramatically increased our sales from people who just didn't watch the webinar, didn't have time to watch the webinar, whatever the reason was.
Then boom, they saw the sales letter, and that gave it to them in a format and a fashion they could actually consume. We also for a little while there, we stopped doing it mostly because it was a hassle but it worked. It's one of those things we probably should have kept doing but when people would opt into the webinar, we'd have a small upsell for five dollars.
If they bought that upsell, we would actually ship them out a DVD of the webinar which was kind of cool so they could watch the webinar through DVD, and we'd give them a printed out version of the sales letter of the webinar, just a couple little cool things like that just to get our message in people's hands in multiple different ways because you have no idea what the person that clicked on your ad, what type of person they are, what type of way they like to learn, what form of communication is going to be the most likely to close and sell something like that.
I guess my message for today is just have a little fun with your sales stuff. Don't just have a sales video, just a sales letter, just a webinar. Take those elements and make other versions of it. Traditionally, our sales letter is just the transcribed version of our sales video or our sales webinar so it's the same message, just in a written out format so they can actually see it.
We've even done it before where we had people pay for the transcripts of a webinar and it was amazing, people pay for the transcripts. They would get that and they would basically be reading the whole sales letter, and boom, those people were more likely to purchase as well. That's just my message for today.
I'm at the office now and ready to have some fun today with our two product launches we're working on, but again, both of those, we're using different modalities, and you should as well. Have some fun with it, you guys, and we'll talk to you all soon.