The secret behind making the important become urgent.
On this episode of Marketing Secrets, Russell gives a recap of some of the events for the Viral video launch from last week. He goes into some rough numbers and stats and explains why they did it. Here are some of the highlights of this episode:
So listen to this episode and find out how many views the viral video got, and what good things have come from it so far.
What’s up everybody, this is Russell. I want to welcome you guys to Marketing Secrets. I’m finally giving you a chance to hear behind the scenes of what happened with the viral video launch, the bubble soccer party, and everything that’s happening on today’s episode of Marketing Secrets.
Alright everybody, welcome back. I hope you guys have been doing amazing. This whole week I’ve been in inner circle meetings, so I’ve been dropping some cool stuff on the podcast, hopefully you’ve been enjoying it. If you’ve been listening to the audio version, I gave you guys a really cool call from Frank Kern, which was awesome. Sent you my presentation of how we went from zero to a hundred million dollars without taking on any outside capital, which was cool. Hopefully you liked that. And Now I’m finally having a chance to tell you guys behind the scenes.
So it’s been a fun week afterwards. Whenever something like this happens, we have no idea what to expect. What happens if we launch this video and it gets 500 million views, what if we launch it and it gets ten views? You have no idea what’s going to happen. So for me it’s always like, I think sometimes people get so invested in the outcome, they miss the fun and joy of what you’re doing.
I know that I’ve had times in my life where I do that as well. So consciously with this, as well as any launch, I set big goals and big dreams and stuff like that, but as they get closer and closer and closer, I start, I don’t know if that’s the right word, I delete the outcome goal in my head. I just, I don’t know what it’s going to be, and if I set one and I don’t hit it, I’m going to be sad. If I set one and I surpass it, I’ll be happy. But I don’t want that, because I did the work no matter what and I want to be able to celebrate it and enjoy it.
So I try to just get rid of the outcome in my head. So going into it, I didn’t have an outcome. Again, I was looking at things like, what’s the worst case scenario. So for us, Clickfunnels worst case scenario, a lot of you guys know we spent a lot of money. Harmon brothers charge about a half a million dollars for a video, plus we threw a big party, we hired influencers to come, when all was said and done, I haven’t looked at the numbers yet. It’s been a whirlwind week. I would say probably, all in, in this party promotion we’re probably in close to a million dollars, which is kind of crazy.
I think I told you guys before, it’s the first time I just put everything on black, or everything on red. However you say that, I don’t know the terminology, the gambling thing, just kind of rolling it. Typically with any kind of marketing, we’re very direct response driven. Where we test small, put a dollar in, get two dollars back out, and if that works we scale. That’s how we’ve grown our company. That’s how everything I believe is based on that.
So this was the biggest thing. We’re like, we’re putting a lot in without knowing ahead of time, but it’s okay because we’re looking at what’s the worst case scenario. Worst case scenario, average Clickfunnels member, lifetime average I estimate is 1200 bucks or something like that, maybe higher. In fact, I’m sure it is higher. We’ve only been in business, in fact tomorrow is our three year birthday, a lot of people have been with us three years. So that number keeps growing over time, but as far as we know now, it’s over $1200 a person.
So we’re like, worst case scenario, if this video brings us an extra thousand customers, it broke even, which is awesome. So that’s really good. But the bigger win on my side, there’s a couple of big wins. One of them is, when this video went live we needed to simplify our process. The signup process, the onboarding, all sorts of stuff like that. Because of that, I don’t know if you guys logged into Clickfunnels recently, there’s a bunch of new stuff.
There’s a Clickfunnels game, there’s new onboarding, there’s these things we call “Show me how” little walk-through’s that have video and written out explanation that show you how to do every single thing. We set up a way to get custom domains, where you click a button and get a custom domain. In fact, we gave everybody the first custom domain for free. We figured out all these things to simplify the onboarding process, so when this new onslaught of people came, we’d be prepared for it.
So one of the biggest things, that’s something we’ve known we needed to do for probably two years, we just haven’t had the time or energy to do it. This forced us to spend that time and energy. A lot of times we focus on stuff that’s urgent but not important. This one was super important, but it was never urgent so we never got it done. So by doing this, calling our shot and making this big video, it forced us to focus on the important that’s not urgent. It became urgent for us. So we, as a team, killed ourselves. You probably saw the week prior, we were here all night last week.
Our whole tech team and dev team, design team, everyone was here just killing ourselves to get prepared for it. A lot of evaluations, if we ever wanted to sell Clickfunnels in the future, one of the big things to look at is churn rate, so we knew what our churn numbers were at. For us it was like, if we could lower our churn by 2% that alone would be worth, tens if not in the future, hundreds of millions of dollars. But tens within the next 12 months.
So that was our goal was to reduce churn by 2 points. So it was a week ago today that the viral video went live. So we’re about a week. Obviously stats aren’t perfect, we don’t know the numbers, but based on the first, it’s been live a week, what’s it trending towards? I don’t know if it’s going to hold, so I don’t want to tie down to it yet, but based on the first 7 days our churn in the window and everything has dropped by more than 2%, which is amazing. More than 2%.
I’m hoping over the next 30 days, 60 days, 90 days that sticks. If it does, that alone is worth more money than I could ever have dreamt of. In fact, the thing is right now, I could talk about this for a long time and explain it all. But basically where we’re at right now, as we’ve grown, we just passed 50,000 members last week, a week ago yesterday, 50,000 members. But as soon as we get to about 60,000 members, the new members we bring in and people we lose each day become about the same, so it gets really hard to scale past 60,000 members.
If we drop our churn by 2 percentage points, our next peak is at 100. So almost instantly we get to 100,000 members. So that alone is a big reason. Another big reason why we did the viral video is unification, if that’s the right word, connection, tribe building, bringing people within the culture, closer together and building that bond. We had hundreds of people throwing viral video launch parties in their homes. We had Julia Stoilin throw a launch party and invited the whole internet and she had people driving four or five hours to her house to come watch it with her.
It just brought our tribe as a whole together. We streamed live presentations from me, from the Harmon Brothers, and Gary Vaynerchuk last minute was like, “You should stream my stuff too.” So we streamed his. And we had 20,000 people live between YouTube and Facebook that watched this whole event go down. Think what that does for community, tribe, culture building within our audience, which was amazing. So that was another big thing. How does this become a bigger win for us as a community?
Second is how does this make Clickfunnels even more fun? We’re a software product. We’re competing with all these boring software products that are faceless, nameless and boring. Now we’re interesting to talk about. This video is something that people can talk about, they can share, show their friends and family. People come there and they’re like, “oh that’s what Clickfunnels does.” It gave us the ability and the timeliness to rebuild our sales funnel.
Typically I don’t like, here’s a brand new funnel, but we kind of had to. So it gave us a chance to sit back and re-tweak things and build things really differently. You’ve probably seen some of it. Again, it’s on the weekend, so I don’t know super good conversion numbers, but as a whole the conversions and EPC’s and dollars in are up, dramatically.
So doing this thing wasn’t just, “How many times has the video been shared, how much viral? Is it actually working?” But it’s all these other pieces that are more important to us, that it forced us to do. So I just want to put it out there.
It was funny, I was watching people’s Facebook the next day, I think we had like 300,000 views the first day and people were like, “Oh this didn’t go viral, Clickfunnels burned their money.” And all these things, and I’m just on my side laughing because you guys don’t get it. People see what they understand, but they’re missing the rest of it. That was my goal with this podcast always, to let you see the magicians hands. What are we doing? Why are we doing it? Why is that important? Why was I willing to gamble and risk that much money on something that was that big of a risk?
Because it forced us to take the important and make it urgent. Which most business don’t ever do that, which is why they die. Kind of like my wife’s business, you should see the video. I buried it next to my first wife’s business, and my first wife. If you haven’t watched the video yet, go to Clickfunnels.com and watch the video. That way that joke will make more sense, along with the nude squirrels and everything else.
Other good things it did for us internally. We’ve always struggled to be recruited talent. People know Clickfunnels, which is the majority of our team come in. But developers and things like that, it’s hard. Where now, they see the video and they’re like, “Oh cool, that’s the company, that’s the culture, that’s what I want to be part of.” So it’s helping us already recruit talent. And on the other side it’s bringing in customers at an incredible rate.
So prior to this launch, depending on the ad sent and the landing page and stuff like that. For us to get a new Clickfunnels member on the low end, was probably $60, on the high end $120-130, to get a free trial. And that’s kind of the window we played with. It goes up and down and bounces all around, but that’s kind of been the window. Right now, the video is getting new customers at under $40 a piece on the pay side, but don’t forget there’s also the free side that’s bringing tons of free people.
So if you take the free and the paid and mix them together, our cost to acquire a customer right now from the video is probably, I don’t know, this is off the top of my head, I’d say probably $15-20, which is insane. Insane. Most SAASes in our world are $120-150. So there’s kind of cool things.
Also, as of today, should I check it? We were almost at a million views. A million people have seen our sales video and now are aware of Clickfunnels, which is crazy. I’m pulling up the actual thing to see. We were thinking today we may pass a million views, but it’s going to be a tight one. I don’t think by now, but by tonight hopefully we will have done that. We are at 927,000 views. So we’re getting close to a million and this thing will continue to drive leads, traffic and sales today, tomorrow and forever.
We knew with launching this it wasn’t going to be like Poopourri or Squatty Potty viral. To explain what Clickfunnels is takes more. In fact, they were stressed out at first, “This is the longest video we’ve done.” I think it 4 minutes, almost 5 minutes long. I was like, “Yeah, but it’s okay because I would rather have less people, but the people who watch it understand what we are and then they come in and actually become customers and they stick.”
Anyway, it’s funny, the people that….it’s just funny. I see all the trolls that are in, all be like, “The video’s too long, that’s why it’s not going viral.” I’m like, “Dude, I don’t need it to go viral. That was the campaign we did to unite the community and get people excited so that people cared when this came out.” All the other things is why we did and why it’s already….it paid for itself in the first 30 hours. That part is done, now it’s this tool, asset that’s becoming huge for us.
So that’s what I want people to understand, in case they don’t. Because I know a lot of people don’t quite get all the pieces. So hopefully this kind of helps. Sorry I’m watching the video again, it’s so fun.
Alright so, what else what else was I going to share with you? So that’s some of the core things. A lot of people have been asking me about it. The last thing I want to talk about, it gave us the ability to throw a party. Why do I like throwing parties? Because we’re marketers and we should make an event out of everything. We had inner circle last week and we had James Malinchak, who if you know who James is, if you Google “Secret Millionaire” he was on secret millionaire 7 or 8 years ago. And I remember when he was on Secret Millionaire, most people would be like you’re on TV and it’s like, “Hey I’m on TV.” And that’s it.
But James is really strategic about it and he actually threw a big party at his house. He invited me and a bunch of other people out to his house and then did a whole launch around it. He had what’s his name, from Lifestyles of the Rich and Famous? Robin Leach come to it. And he threw a big event around it and it made it fun for people like me to come to it and talk and share it. And it made me become friends with James and connect with him and care about him and his mission. Because he threw this big event around it. That’ why we did this as well.
It gave us the ability to throw an event that people, whether they could come to Boise or not, could watch it streaming live and see me and Gary and all these people. So many cool tribe building, culture building things that came from it.
Anyway, throw an event. I tell people if you’re going to launch a Facebook ad, throw an event around it. If it’s going to be good, invite ten other influencers to come to your house, launch the event together, launch the ad together. Whatever it is, make a party out of it and they have a vested interest in your success. They’re going to walk, talk, all those amazing things come from it. Everyone in my office is out clapping. We got some weird people over there. Sorry, if you’re wondering what’s happening over there.
I hope that helps you guys because everyone keeps asking me what happened? Has it been good, bad? And I just wanted to give you a recap, it’s been freaking amazing for us. Again, it forced the important to become urgent, it’s reduced our churn, it’s increased our….dropped our cost to acquire a customer, increased our conversions, our average cart sales, so many good things have come from it. We’ve built some amazing relationships, people who never would have known what Clickfunnels were, sat in a room for 5 hours with us and then played bubble soccer with us. We went in the Guinness book of world record playing bubble soccer.
We build connection, community, relationships, so many good things came from this thing. It’s been amazing. So yes it was good, financially as well as all the other things, and it keeps continuing to grow. I don’t know how many software companies have a sales video that has been seen a million times in the first 7 days. That’s rare. And it was the sales video that pitched the product really, really hard. You know what I mean? Sometimes they have these ones that are fancy. I don’t know if you remember Grasshopper, they had a really cool viral video about being an entrepreneur, it’s a big entrepreneur thing and everyone’s like, “Grasshopper.” And that was it. Yeah, it did that. But it didn’t sell the product. What’s Grasshopper. I go to Grasshopper.com, oh it’s phone systems for entrepreneurs. I didn’t know that.
This one is like a million people watched it and it’s pitching our product, you know what I mean. We got 5,397 shares, 19,000 emojis, a ton of comments, 1870 comments. It’s all good from a lot of different angles. So I hope that helps. I hope that gives you guys some visibility on what we did and why we did it. One of the big reasons why we do launched, as much as I hate them and the stress that goes into them, again is it forces important to become urgent.
So I recommend for you guys to look at, what are the important things that you have that you need to do? That you’re like, “I know I need to do that.” And how do you make it urgent? How do you tie in a launch or something, or an event or something that forces the important, that you know you need to do to become urgent.
For us the urgent was always launch a new funnel, launch a new thing, drive more sales, those things were urgent so we were always doing them. But it was like, if I can reduce churn by 3 percentage points, that’s worth more than 10,000 new customers to me. But I never did it because it wasn’t urgent. It wasn’t in front of my face all the time. So as soon as I made the important become urgent through this process, it became urgent and it’s been huge since then.
So there you guys go, it’s been 7 days. Like I said, I’ll probably do another recap when it’s been 30 days or so and kind of keep giving you more stats as I get clearer numbers on things. Like I said, I’m in the Inner Circle the last 4 days, so today’s my first day back and half the team’s gone. But I’ll get deeper into the numbers and stuff and share more as we keep going on.
But I hope that helps. Appreciate you all, thanks again for watching the video. If you haven’t watched it, go watch it, go share it, go comment, go like, have some fun, because that’s what we do. And tomorrow, by the time you guys listen to this, will be Clickfunnels 3rd birthday. Yes, we’ve only been in business 3 years. We passed 50,000 members, we’re going to change the world thanks to you guys. So thanks for everything. I hope this helped, appreciate you guys and we’ll talk soon. Bye everybody.
My live presentation from the viral video launch party.
On this episode Russell gives a presentation at the viral video launch of how Clickfunnels went from $0 to $100,000,000 using growth hacking and sales funnels. Here are some of the awesome things in this episode:
So listen here to hear this awesome presentation that can teach you how to grow your business using sales funnels.
What’s up everybody, this is Russell Brunson. Welcome to the Marketing Secrets podcast. I am still planning on giving you guys a huge recap of the viral video event, bubble soccer, everything else that went down at the event, because some crazy stuff happened. I’m also trying to get permission from Gary V to let me share some of his presentation with you guys here. So that’s the game plan. If I’m able to do that, you’ll see it soon. And you’ll see my recap soon as well. But this week I’ve got my inner circle here, so I am in there locked away.
So what I did want to do is I got the video clip from my presentation at the event about how to go from zero to a hundred million dollars in sales, how we did that by using sales funnels and growth hacking. And it was a shorter presentation, but I think it was really, really cool. I’m sure I talked really, really fast. I was also really tired, I’d only slept one hour the night before. So if it doesn’t make any sense, that’s kind of the context of why. But hopefully it will give you guys some ideas about how to scale a company.
You hear me talk about the Dotcom Secrets book a lot. Whoever can spend the most money to acquire a customer wins, and sometimes when you hear that it’s depressing if you don’t have a lot of money, so I’m not going to win. And that’s how I felt, especially when we launched Clickfunnels and we’re competing against two companies, one that had 40 million dollars in funding and one that had over 100 million. How do you do that? And this presentation shows you how we did it. So after we do a little Marketing Secrets intro here, I’m going pick right up with my presentation from the event, I hope you love it. Thanks so much and we’ll talk to you guys soon.
I put together this presentation because like I said, the biggest question I get, especially from people who are building their own companies is “how in the world have you grown Clickfunnels so fast without having any money, any capitol, any outside funding at all?” So I put together this presentation this morning. Like I said, I had one hour of sleep last night, then I got up and started working on this presentation.
But to kind of walk you through what we did and some of the mind shifts that I think are different that will hopefully help you guys as you’re growing and scaling everything you are doing.
So the title of my presentation is how do we use growth hacking and sales funnels to go from zero to a hundred million dollars in less than three years, we’re a week away, without taking any outside funding. So the first thing I want to go over really quickly, for those that didn’t know what I was talking about earlier, I’m going to go over what a funnel is really quick.
So what is a funnel? If you look at, actually let me step back. The reason why I want to talk about this is it’s been interesting, I’ve been doing this internet marketing game for 15 years now. This is my 15th year in the business selling all sorts of stuff, and it’s interesting because recently there’s been a whole bunch of books coming out on growth hacking, all these cool new ways to growth hack. And it’s funny because we get the growth hacking books and read them, it’s like, that’s all the internet marketing stuff we’ve been doing for the last decade. And now it’s like, real businesses are catching on, figuring out these things that are really, really cool.
So that’s kind of why, my thoughts on this presentation. Showing all these funnel things, this is the growth hacking, this is the movement, this is where things are going that we keep talking about.
So what’s a funnel? To explain a funnel, I think the easiest way to begin, is to show what a funnel is not. So this is a traditional style website. This is what Clickfunnels is kind of going against all the time. Most people have traditional websites, they have all sorts of ads. They’re paying for Facebook, Youtube, Google, all these things and they’re driving it into these websites, and it’s literally slamming a whole bunch of people into a brick wall.
I know that because this is how I got started. I was trying that thing and it did not work. I always say that a traditional website is kind of like having a really bad sales person who is shy and all they do is hand out brochures, and then pray the person comes back. That’s a traditional website. What a funnel is, is basically having the best salesperson on planet earth, come and meet the person at the front door, find out their name and walk them through the process. Find out what they want, how they want it and giving them exactly what they want.
So that’s kind of what a sales funnel is. My whole philosophy in business kind of, like I told you guys in the last presentation, when we started Clickfunnels three years ago, we had two major competitors that we were looking at. Number one had just gotten 43 million dollars in funding and number two had just had over 100 million dollars in funding. I’m coming in with me and Todd and we’re bank rolling it with our big old credit cards and we’re like, “Okay, we’re going against these huge giants that have hundreds of millions of dollars, how are we going to win?”
One of my first mentors, Dan Kennedy, he used to say this all the time. “Whoever can spend the most money to acquire a customer wins.” So I’m looking at these companies who have hundreds of millions of dollars in funding and I’m like, I’m screwed. I’m not going to be able to win. These guys could out spend me every single day.
And I started looking at this more and more and I didn’t get it at first. It took me a couple of years before I understood this concept of whoever can spend the most money to acquire a customer wins. Like I told you before, I went to college here at Boise State, I wrestled here and I used to carry my buddies on back up and down the football stadium, every single day before practice, this is my hometown. Here in Boise, one thing we’re famous for, those who are not from Idaho, we’re famous for potatoes and the very first product I ever put together was a DVD teaching people how make potato guns.
You probably heard me tell this story before, but it was a DVD how to make potato guns. I set it up online, I was learning about internet marketing, it was really simple. I had a one page website, I had Google ads. That’s all that we did back in the day. So I went to Google, started buying ads, I was spending about $10 a day on Google ads, and I was selling a $37 DVD on how to make potato guns. So I spent $10 a day on ads and I usually averaged about one sale per day. So Russell as a college kid was making a whopping $27 per day profit, I was putting into my pocket, which was pretty awesome.
And that was kind of my beginning. And then what happened, a little while into this whole game, Google shifted how everything worked and I got in big, big trouble and literally overnight, my website was the same but I went from spending $10 a day in ads to spending $50 a day, overnight. So I was spending $50 a day and sending it to the exact same website, but I was only making one sale. Same thing. So I was losing $13 a day.
And my beautiful wife, after about 3 or 4 days of that said, “You have to stop. This is not a good business. This is really, really bad.” So we stopped and eventually had to cut up our credit cards and I thought I’d missed the bubble. I’m like dang it, we missed it. And those are actual pictures of us cutting up our credit cards, back in our first home.
About that time I had a friend who was also in the business and he came back and said, “Russell, I think I’ve figured this out. My little website..” He had the same problem. Google raised their prices, algorithms changed, and a bunch of my friends got out of the business. One of my friends came back and he’s like, “I figured it out. I started adding in these things.” He called them OTO’s which stands for one time offer, or basically an upsell. He says, ”I’m charging upsells to my products and I start making more money from every customer, and now I’m able to afford my ads again. I turned my ads back on.” I was like, “That’s cool, but I don’t know how…How can I do that? I don’t know how to do that.”
I was like, “I have a potato gun DVD. What should I do?” and he’s like, “Well, people who buy potato gun DVD’s, what else do they need? How else can you serve them?” And I was like, “Well, we could buy them, the next piece is they have to buy a potato gun kit, so they’d have to buy pipes and a BBQ igniter, all these other pieces.” And he’s like, “Well you should sell a kit.” I’m like, “Well I don’t want to make kits. That would be really not cool.” And he’s like, “See if you can find someone.”
So I ended up finding a guy in Northern Idaho who actually was drop shipping potato gun kits, did a partnership with him and I made my very first funnel. This is my funnel transition. So people who buy my DVD, I’d upsell a $200 potato gun kit and we’d send it out in the mail. So what’s cool is I’d turned the Google ads on back in the day, and what happened is I was still spending about $50 a day, but then one out of three people would start buying the potato gun kit. So we did the math on that, one out of three people, means I was averaging about $60 in additional sales with every DVD that I got, that I sold.
Which means I was spending about $50 a day on ads, and now I was making $102 in ads, and all the sudden it worked again. That was magic. Literally when I made that shift I went from losing money to making $52 a day in profit. I was like, this is it. Biggest thing in the world.
For me obviously, potato guns is a very small market and I didn’t stay there long, but the concept of that rang through my head, I was like this is how it works. And my moral that I learned from this whole experience was that funnels make me money, websites make me broke. So my obsession for the last decade of my life has been this. A lot of you guys have been to my events for the last decade, teaching this concept. Showing you guys, this is the key.
So when I started doing this and realizing it, that message I had heard from my mentor kept coming back to my head saying, “Whoever can spend the most money to acquire a customer wins.” That was the key. Whoever can spend the most money to acquire a customer wins. So as we came into this game of Clickfunnels and looking at people with hundreds of millions of dollars in venture capital behind them, I’m like how in the world can we compete with that? I was like, I can’t do it. Head for head they can all outspend me, but if I can build a funnel that’s right, I can change everything.
If you look at the reason why we have grown as fast as we have, is because we can literally outspend everyone. We get probably three or four times a week, different people trying to put money into CLickfunnels, and most of these we tell them no, but a couple we’ve entertained because it’s interesting and we’re curious what they think we’re worth, it’s really fun.
So we were at lunch this day with this group and I’m talking to the guy and he’s going over everything, and he asks the question they always ask on Shark Tank, “How much does it cost to acquire a customer?” And I hate when people ask this question because he’s not going to get what I’m going to tell him. I was like, “Well we’re running Facebook ads, for the home page, we’re spending about $120 to acquire a free trial member.” And he was like, “Oh that’s amazing, based on that, what I can do is go and put in $50 million in cash and we get this many customers…” and all this stuff and I was like, “Well, well, real quick. We actually turned those ads off.” And he’s like, “You turned those ads off.” And I’m like, “Yeah. I gotta pay for this out of my own pocket. I don’t want to lose $120 every customer.” And he’s like, “Well how are you guys growing fast?” and I said, “ The reason why is because we have funnels.”
And I explained to him some of my front end funnels, like my book funnels, some other funnels. I said, “Look, for every single person that comes to one of my funnels, if they buy one of my books, we spend on average about $10-12 on a Facebook ads, or other ad platforms to sell a book, but then through that funnel we average about $32. What happens is we spend $12 and get someone to buy one of our books, we make net, $20 of cash in our pocket, and then we introduce them to Clickfunnels. So every single customer, before we tell them about Clickfunnels, they actually pay us money and we put that money in our pocket.”
He’s like, “That doesn’t make any sense.” And I explained it again. And he said, “That doesn’t make sense.” And I explained it three or four times and he stopped and said, “If what you’re saying is true, that will change business forever.” I was like, “That’s my whole message. That’s what we do. That’s what funnels are all about.”
So I want to walk you guys really quick through this and then we’re going to have Gary come up here in a minute. But one of the key concepts you guys need to understand, and this a concept we call a break even funnel. Those of my inner circle members who are here, we spent a lot of time on this, but the break even funnel is a funnel where you break even, so you can literally get customers for free. When you have that, you can grow your company as quick, as big, as fast as you want. So we spend a lot of time on that. So this is a break even funnel, where I put a dollar in advertizing in and get at least a dollar back out, and if I’m good at it, I can get two or three dollars back out. Now I’ve got a customer, I’ve got some cash, now we can put them into the other things that we have.
A couple of examples of some of our break even funnels, I grabbed these from some slides this morning to show you some examples. This is my Dotcom Secrets book, this is a couple of months ago stats. We got about 5400 leads, we sold 23,095 books, our average cart value during that time was $30.81, so we spent $45,000 in ads, we made $52,000 in sales so our profit was $7,763. Most people would look at a company our size and be like, that is a waste. You just wasted a lot of….you just made $7 grand, that’s not a big deal.
But that was to get customers. We got 5400 people that then, the next week we would say, “hey, by the way, there’s this really cool thing called Clickfunnels.” And I got paid $7,000 to get those 5400 people onto my list. That was one of our front end products. This is a split-testing book, same kind of thing. We had 2,000 leads come in last month, 1300 book sold, average cart value was $12. Ads we spent $4000, sales was $18,000, so we made $13,000 but now we got 2000 people that we can introduce to Clickfunnels. So we got paid to get all these customers.
One more example is Perfect Webinar, same kind of thing. Leads, sales, I’ll go through this quickly. We made $4000 and got 1600 customers we introduced into Clickfunnels. Now if you walk through those three funnels alone, and we have about a dozen or so front end funnels that we use in different platforms and things, last month from this, basically our front end revenue was $96.000, our ad costs were $81,000, so we netted a whopping $14,000. Most people would be like, “Man Russell, with a company with 120 employees, you’re going to go broke fast.”
But what’s amazing about that, is that it brought in literally 30 or 40,000 new people into our world, who then we took them through the rest of our sequence. They’re introduced to us, now we can go and build a relationship with them, talk to them, serve them, help them understand what we do, what we believe, and introduce them to our other products and services. And for us, obviously that is Clickfunnels.
So if you look at that, what it means for us, is we literally get almost a thousand trials for free every single day, like clockwork. That comes back to what we talked about before. That’s how we’re able to grow so fast. We can literally outspend everybody in our market. There’s nobody else that can do that.
And what’s cool for you guys, whatever business you’re in, that’s the key. Remember whoever can spend the most money to acquire a customer wins, and when you figure that out, it makes it so you can grow really, really quickly. Any kind of business, any kind of venture, anything that you want to do. So that, you guys, is how we use growth hacking and sales funnels to go from zero to a hundred million dollars in just three years without taking on any outside funding. Thank you.
Cool message I got a few minutes before starting our viral video launch event.
Russell’s thoughts as he enters the last phase of the viral video launch.
In this podcast Russell is worn out and tired but he talks about finishing what he started even when he’s burned out. Here are some of the awesome insights you will hear in today’s episode:
So listen here to be inspired to keep going and moving forward and finish what you start.
What’s up everybody? This is Russell Brunson, welcome to the Marketing Secrets podcast. Today’s episode is called 99 yards doth not a touchdown make.
Hey everybody, welcome again to the podcast. I’m glad to have you guys here. I’m doing this the day before the viral video launch. And if I’m completely honest, I feel like garbage. I didn’t want to get out of bed today, I didn’t want to move. To kind of give you some context of everything, everyone’s like, “oh you’re launching a video, that’s gotta be pretty easy. The Harmon Brothers did the video.” I’m like, “Yeah but there’s a lot of stuff on this side that happens.” Like we completely changed the entire online sales process. So new sales letters, new sales flow, everything, which when you see it, it’s pretty ninja.
That alone is usually a couple week project to get it right, and so that’s been happening and doing that all this week. Number two is we rebuilt our whole onboarding process. You will see if you go to Clickfunnels.com and create an account, or if you just login as of tomorrow, you will see the whole onboarding process. We’ve got online game, we’ve got these video walk through’s. I think I recorded 150+ videos for the new walk through process. So we’ve been doing that and getting all that programmatically created. Plus all the videos and copy and things like that. Boom that’s number two.
Then we’ve got the new online cookbook. We created a Funnel Hacker Cookbook, so that book is launching this week. That’d be a 350 pages cookbook. And then this week, I was like I need some training with this so we also happened to have had the FHAT event this week, it’s still happening. It’s a 3 day event where people come and we build out an entire webinar with them. So day one I spoke onstage with them for 3 hours, then went to lunch. Then after lunch I jumped in my office with a blank slide deck and power point and I ended up creating over the next 4 hours 222 slides for a presentation to teach the cookbook that night.
Then I went and ate dinner. After dinner I got it up, I set up the entire kitchen with a bunch of Lego’s that you will see. Then we taught, I did a presentation for 2 ½ hours teaching how to use the cookbook, how it works with Lego’s and it was really cool, because we needed that training video. Then we took that and we’re chopping it up into 74 mini videos, which Brandon Fischer was doing all of it yesterday, which is crazy. And then we still had this live event.
So yesterday, Steven was running the event, which was nice. So he ran the event all day. While he was running the event, I was working on the sales letter, the process and I realized that a bunch of the videos I had created for one purpose, for the onboarding, didn’t actually work for that thing. So I went and recorded 22 more videos yesterday for that. Recorded the videos plus had to work on all the other stuff. And then after that I had to run home, I’m a scout master, so I went to 11 year old scouts, taught the kids how to swim yesterday. Then I went back to the office and the FHAT event was still happening, and I got on stage from 9:00 to 12:30 at night, in the morning, teaching how to do the stack, which was awesome.
And I was just like so tired. And then today is happening and I woke up and I’m just like, I’m dead. Hosting an event and then launching an event, launching a cookbook, we’re launching an onboarding process, new sales letter, new demo pages, plus all the marketing sequence and automation I still gotta create today. Then tonight I have my family pictures. Why?
So I woke up today feeling like crap, I still feel like crap. I honestly, if I’m being completely honest, the last thing I want to do today is everything I’ve got to do today. But as I woke up this morning, I heard something ringing through my head. It was this quote I heard from a teacher, and it’s 99 yards doth not a touchdown make. The back story behind this, I went to BYU, Brigham Young University, my freshman year, I was a wrestler there. Towards the end of it I decided I was going to go serve a mission for my church, so I signed up for some missionary prep classes and my missionary prep teacher’s name was Randy Bott. He’s written three or four books on going on a mission and all that kind of stuff.
He’s teaching the class and he’s talking about how for Mormon missionaries, you’re out for two years and you go through this whole process. And for two years you’re out knocking on doors, you call home on Mother’s Day and on Christmas, you don’t get to date girls, you don’t get to watch TV, you’re just out there for two years and it’s tough. I remember he gave this lesson one time and he titled this lesson, 99 yards doth not a touchdown make.
He talked about how you go out there and you’re serving this thing for two years and he said that let’s say you served really good mission and the last four or five months you kind of just relax and take it easy and goof off or whatever. He’s like, if you do that, the destiny of your life will change because you decided to slack off. He said in a football game, you can work your butt off. Drive 99 yards all the way across the field, get to the one yard line and if you don’t kick that in, don’t cross the goal line, if you don’t make a touchdown you get zero points. It’s not like, oh well they did a really good job, we’ll give them three. No, you either make it or you don’t. 99 yards doth not a touchdown make, you gotta score a touchdown or you don’t get the points.
That was kind of the moral of that lesson. And I remembered that as I was on my mission, especially toward the end when I was tired and I was ready to get home and I remembered that ringing through my head. 99 yards doth not a touchdown make, you’ve gotta get in the end zone, you’ve gotta finish this strong. So I did.
I remember when I was wrestling, same thing. My senior year of wrestling, I was wrestling a guy, I think at the time he was ranked 7th in the country, and I went out there and I don’t think I was ranked at this time. I had lost some matches I shouldn’t have early, so I dropped out of the rankings. I’m wrestling this guy, and on paper I should not have beat him. I went out there and I remember wrestling him, and at first he came out really hard and strong and was beating me and then I came back and was fighting back, fighting back, fighting back and eventually I ended up tying him and we went into overtime, and in overtime the thought that rang through my head was 99 yards doth not a touchdown make.
I have come all this way and killed myself. I cut weight, I didn’t eat for a week, I did all these things. The match I was fighting and fighting and fighting, if I lose now, if I stop now, it’s over. I can’t stop, can’t stop. I went out there and I remember in overtime I took him down and I remember jumping around like crazy. And the news was there, it was so cool. The news captured that, and that night it was on the nightly news showing me taking this guy down in overtime, it was awesome.
It’s just interesting how that one phrase has helped me. Now I’m looking at today and I woke up and I just don’t want to do this. I want to go to bed, I’m tired and my nose is stuffed, I’m beat up. Today I’m going to go, I’ve got 5 or 6 hours to do and then I gotta get back onstage for two hours and present. When I get done with that, I gotta go home and get family pictures, then I’m going to come back…sorry, my nose is stuffed, as you can hear. I gotta come back and I’ll probably be here at the office until 2 or 3 in the morning tonight. Then tomorrow morning I wake up and gotta still do my presentation for tomorrow. Then we got 400 people coming and I gotta speak and entertain and I’m MC’ing the event. And Gary Vaynerchuk’s speaking, I’m speaking, the Harmon Brothers are speaking and then we’re going to launch the viral video and then from there we’re going to go down and play bubble soccer until like 10 o’clock at night.
So tomorrow’s going to be tough too, but 99 yards doth not a touchdown make. I think a lot of times in business and other things, people work so hard and get so close to the end and then at the end they take their foot off the gas and then what could have been amazing, ends up being good or not anything at all.
So for you guys, I want you to know first off, even I get burned out. Sometimes, like today, I don’t want to do this thing. The last thing on earth I want to do is turn this car off and walk in there, but I’m going to do it because I’m on the one yard line, and I know that the difference between champions and the people who aren’t, is this last piece, pushing it over the edge, getting it out. It’s the last execution where most people quit or they ease up or they step off the gas. Instead I’m going to step on the gas and we’re going to blow through thing and freaking make a touchdown. It’s going to be awesome.
So that’s what’s happening today. Hopefully this gives you some motivation for those of you guys who are struggling or tired or worn out. I understand, I’ve been there. Push through the pain, you’re almost there, you’re on the one yard line, just get through it, just push to the end. 99 yards doth not a touchdown make, that last yard is the one that matters. So don’t give up, you’re almost there. I’m almost there. I’m almost there, you’re almost there, let’s do it together. Okay, I’m going inside you guys, have some fun. I’ll see you guys on the other line, I’ll see you guys in the end zone. Bye everybody.
My thoughts as I detox from Lucky Charms.
On today’s episode Russell talks about the effects of putting negative fuel in your body instead of positive. Here are some of the informative things you will hear today:
So listen here to find out why putting negative fuel in your body could be making your work suffer.
What’s up everybody? It’s a late night Marketing Secrets podcast out in the pool house before I head into bed. But I got something for you.
Alright everybody, it’s been a fun day, a long day. I am beat up and tired and ready to go pass out. But I’m out here trying to get a bottle of water because I am parched. We’re about probably 3 or 4 weeks away from our kitchen being done with the remodel so we can move back into our house, which is going to be oh so nice. I cannot wait.
So typically, it’s interesting, this is kind of off topic sort of. Still on topic though. So typically when I’m doing everything throughout the day, I do really, really, really, really good. I do intermittent fasting, so I don’t eat breakfast in the morning. I take about a billion vitamins and supplements in the morning and I feel like I’m glowing. I feel tons of energy and I feel really, really good. When I do eat during the day, Melanie, my assistant makes me this huge salad. It’s a, I don’t know, 1600 calorie salad with spinach and kale and salmon and peppers and oil and avocados and it’s the most amazing thing ever. I eat that all day long and then I’m full and not hungry the rest of the day.
Then at night I’ll eat just whatever my wife makes, I’ll eat just the meat and vegetables out of it, and that’s it. And I feel really, really good and I get through the day. It’s just like I can get so much stuff done. I was joking recently, on an earlier podcast about funnel years. How each day is a funnel year, anyway, how much stuff we can get done in a day.
Today was Saturday and my wife had a church thing that she was going to be at all day, so I was playing dad. So this morning I woke up and started good, and then my wife had bought Lucky Charms. Lucky Charms, I don’t know about you but that is by far the best cereal in the history of mankind. In fact, when I was a kid, we used to get Lucky charms, then we found out we could Marshmallow Matey’s which came in the bigger bags. Every year for Christmas we’d get one sugar cereal from Santa Claus. So we’d always want Marshmallow Mateys. So all the kids in my family would get our own bag of Marshmallow Mateys, and then get a salad bowl and fill the whole thing up with Marshmallow Mateys and spend like five hours eating all the oats out of it, and then at the end drinking all the milk with the marshmallows. It was insanely good. In fact, last year for Christmas I trained my kids on how to do that, because the tradition has now been officially passed on.
Anyway, for some insane reason, my wife didn’t just buy Marshmallow Mateys, she bought freaking Lucky Charms, which are the best thing ever. She bought two boxes of them. So today I’m eating my supplements and I look over and see a box of Lucky Charms, I’m like, I don’t got enough willpower to stop myself from Lucky Charms. I just don’t. That and cookie dough, I can’t say no. I won’t even attempt it, I won’t even try. So I’m like, done, boom. One bowl of Lucky Charms, two bowls of Lucky Charms. And then for me it’s a slippery slope. I’m like, I’m already on a carb binge today I might as well just go all out.
So then for lunch I was like, “Hey kids, let’s go out to eat.” So we went to a hamburger place and we had hamburgers and French fries and I ate everyone else’s French fries, they were really good. Then I came home and I was like, I could barely keep my eyes open and my whole body is shutting down. I’m like, I can’t keep my eyes open and my wife gets home and she’s tired because she’s been at this emotional thing all day, crying her eyes out and everything. And then the kids are like, “We’re hungry.” And I’m like, “Ugh.” And they’re like, “We want pizza.” And I’m like, “Sweet, get my phone.” And ordered Dominos pizza and chicken wings and that was amazingly good.
And then tonight there was a wedding reception so we went over and they had cheesecake, so today was a carb day. I pounded the carbs. But it’s funny because I am now walking back in and go to bed and I just want to, it’s kind of mostly for me, and hopefully for you guys as well. I feel like crap, my voice hurts, my throat hurts, my brain hurts, I have brain fog. I can’t focus, I can’t concentrate. I feel like ugh. My body hurts, my legs hurt, it’s just like ugh feeling.
And I know there’s a lot of entrepreneurs who are, that’s the fuel you’re putting in your bodies most days. If I put that fuel in my body, I don’t know how I could get anything done. I got nothing done today, other than playing with the kids. I feel like crap, like garbage.
Anyway, I just wanted to put it out there. First off, for me to remember what I feel like now. A lot of time we associate the pleasure on our taste buds, with the food we eat. We eat Lucky Charms and we’re like, this tastes so good. But I want to consciously remember this, that I feel right now, because I want to associate this with carbs so I quit eating them. Because they just thrash you and destroy you and make you feel like garbage.
So for those of you guys that I’m competing against, please keep eating crap. I love it. It makes it so I can get more done in a week than you can get done in a day. But for the rest of you guys who I’m coaching and consulting and I want you to succeed, look at your diet. Seriously shift how you are eating. If you’re trying to figure out how to eat for energy, a couple of things I would recommend. Number one, Google intermittent fasting. That’ll change your entire day around, even if you’re not trying to lose weight. Just shifting so you don’t eat in the morning, fats in the afternoon, and carbs at night. It will keep your energy high throughout the day, so you can compete and do well.
And then the Bulletproof diet is really, really good. Most of you guys know I’m Mormon, so I don’t drink coffee, but there’s different ways to make that. But anyway, Dave Asprey, his whole mission and stuff is really, really good. I love his stuff, minus the coffee. But you can do Bulletproof other things in the morning if you want, or you can do coffee if that’s what you like to do as well. But that whole concept of high fats, I strongly, strongly believe in that. It’s been a huge thing that’s helped me succeed as an entrepreneur.
The last one is Anthony DiClementi’s Biohacker’s Guide, which is another amazing book. It gives a ton of ways to eat for energy and other things for energy as well. So anyway, it’s just some help you guys. If you’re struggling, and it’s hard to get through the days and it’s hard to focus and have concentration and you just want to go out and thrash everyone, think about the fuel you’re putting in your body. Because this right now, how I feel right now is a testament of what Lucky Charms, the devil….I think I also had Lucky Charms for dinner. I may have had some for lunch too. Box number two is almost gone. Look at this thing. Lucky Charms, are you kidding me.
That’s why I don’t like my wife to go shopping sometimes. She buys all the good stuff that I can’t say no to. Anyway, so just think about that. The fuel you put in your body is effecting how you’re competing. This business is a game, it’s competition and I know that the athletes out there understand that, but a lot of people who maybe have not been in athletics, don’t understand that. You’re in competition, you’re competing with people like me who are obsessed with this kind of stuff. And what you put in your body does matter.
So look at that, figure it out. Even if you don’t want to lose weight. I doesn’t matter about losing weight, it’s about keeping your brain sharp for 8, 10, 12 hours a day so you can get a lot of crap done and accomplish what you want to do, so you can serve the people you need to serve. So there you go guys, I hope that helps.
I’m going to bed tonight, I’m going to crash and tomorrow I’ll be back on cue, because I got a big week coming up. If I survive this week, it’s going to be 90% diet, 10% motivation, 30% inspiration, and a whole bunch of happy thoughts in the middle. That’s not 100%, that’s way over. Anyway, it’s going to be fun. Alright guys, I’m out. See you tomorrow. Bye.
What I realized that’s holding people back from taking the next step in their business.
On this episode Russell talks about what the secret is to go from a million dollars annually to ten million to a hundred million. Here are some informative things in today’s episode:
So listen here if you want to be grow your business from a million dollars a year to ten million and even one hundred million!
What’s up everybody, this is Russell Brunson. You guys are catching me at a rare time where I’m actually doing housework. My wife is gone and a couple of my kids are at naps or birthday parties, and I gotta do a couple of chores. So I was working on them and listening to a podcast, thinking and all the sudden I was like, I gotta share this. So we’re doing an impromptu Marketing Secrets podcast.
Alright you guys. I’ve got someone in our coaching programs who I love and care about and respect and someone who has had a lot of successes. Two Comma Club winner for sure, sorry my wife’s license plate thingy broke and it’s been flapping out and it’s been like 6 months and she keeps hinting toward the fact that it needs to be fixed. So I’m finally taking the hint, I get it hun, I love you.
Alright, so I’m fixing her thing while we’re talking. Anyway, this person launched a webinar and got it to a million bucks and then kind of transitioned to, and I think loved the market and the thing initially and then kind of fell out of love with it, and because of that transitioned to a new product. He created the product, did the ads, launched another webinar, had success there, and then another one and has kind of transitioned a couple……and that person is kind of frustrated because they’re like, “I’m stuck at a million bucks a year.” And they want to grow, they want to get to $10 million, not because of the money but because of the impact. They want to grow and there’s goals, and how do I get to $10 million a year?
And they’re frustrated and I was just thinking, and they messaged me yesterday so I was talking to them and thinking through it and then for the last day or so it’s just been in my mind, resonating. What’s wrong? This person has all the skill set, they have all the talents, they have all the abilities. Why are they not getting to the next level? What’s the thing?
So I started thinking back about what I’m going to be speaking a lot about at Funnel Hacking Live, but the process of going zero to a million, a million to ten, and ten to a hundred. Sorry, I’m such not a handy man, I can’t figure out how to get these things to work…..so that was my thoughts, we know that from going zero to a million it’s all about figuring out the what and the how. What are you selling that people actually want to buy? And how are you selling it? Are you doing it through a webinar, are you doing it through Amazon? What’s the thing?
And after you figure out the what, this is what I’m selling, and this is how the people want to buy it, what typically happens is then your business explodes really, really fast. I tell people that they know when they’ve hit their what and their how because they’ll go from zero to a million dollars really, really fast. Dan Henry is a good example. As soon as he figured out his what and his how, he went zero to a million in five months. It’s a pretty simple concept. But it takes a while initially. Some people spend their whole life figuring out the what and the how.
Sometimes they figure out what to sell, they’ve got the coolest product ever, but they can’t figure out how to sell it. Or they know how to sell, they just don’t have the right product. Things like that. So for this person, they’ve done that multiple times, they figured out the what and how and made it up to a million dollars, and then they shifted to the next thing. And I was in that cycle for like 12 years, so I’m probably a good coach for this, because I’ve done it, a lot. I had a lot of good businesses, but nothing that was great.
So, I can’t fix this license plate, I’m giving up. I tried, I get brownie points for trying right.
So the what and the how, I started thinking, I was like, okay zero to a million’s what and how, from a million to ten is all about the backend and frontend funnels. The frontend funnels bring more leads in, the backend funnels go deep inside that thing. All the sudden I had this epiphany. I was like, oh my gosh this is it. So I started thinking about Clickfunnels. Clickfunnels for example, as you guys know the thing, I had five or six different funnels that I had tried before we had the one that hit. And the one that hit was the Funnel Hacks webinar, it was just like boom and blew up.
Now if you look at fast forward now, Clickfunnels has been live for a little over three years. Almost three years, I don’t know. Something like that. So almost three years and what’s interesting, if you look at and do the actual math of the Funnel Hacks course, $997. We sold about 10,000-ish copies, a little more than that, but let’s say 10,000 for numbers sake. So that means ten million dollars we made from the webinar, which is awesome. Anyone else has a ten million dollar webinar, that’s great. But a ten million dollar webinar comes and goes. I’d say it’s probably one of the best of the best of our industry, but that wouldn’t have been that good of a story. “Russell made ten million bucks.”
If you look at that now, we will, where are we now, we’re in September. By November Clickfunnels will have passed a hundred million dollars in collected sales. I know because I have this countdown clock, where every single day my accountant lets me know how much further we are away from that. Because I want to know how long it took us to go from zero to a hundred million dollars. And we’re close, we’ll hit it this year for sure, it’ll be in November. So that’s exciting, right.
But I was looking, and the webinar only made ten million. That means the extra 90 million came from something else. So where did that stuff come from? And that’s when it came to going deep. Going from zero to a million is all about the what and the how. From a million to ten is about the frontend and the backend funnels. So frontend is more ways to bring leads in, so we had the books, Expert Secrets, Dotcom Secrets, The Perfect Webinar, things like that to bring leads into the business. Clickfunnels.com is a frontend, all this stuff like that.
Then you’ve got the backend funnels, you’re going deep. So what’s cool about it is I started selling other things related to funnels. So there’s so much stuff I could share with you guys, but if you read the Expert Secrets book, we talked about opportunity switch and then opportunity stack. So every business you only have one switch. So I switch people into funnels and I stack things within that market. And when we do this correctly we have compounding interest. I’m going to explain that here in a minute. But I switched over to like where someone comes into Clickfunnels, then we’ve got other products and services to help them better at that thing that we opportunity switched them into.
So we switched them into funnels and then we’ve got Funnel Scripts, we’ve got Fill Your Funnel, which is our traffic course. We’ve got our certification program, we’ve got our Clickstart funnel for people getting started in clickfunnels. We have Clickfunnels, we have software for crying out loud. We have all these other things, that are all tied back to funnels, so that’s how we were able to go super, super deep.
And for this person, the problem they had is they got to a million dollars and they just switched. And then they got to a million dollars and they switched. And they keep kind of switched opportunities on the person, they switched what they’re doing, they’re switching their focus, switching their branding. And I have nothing against that, I did that as well. If I would have stuck with the very first thing I would have done, we never would have Clickfunnels probably. Todd would have figured it out eventually, I’m sure.
But that’s the thing, you gotta figure out that what and how. Not only for your customers, because again, you figure out the what and the how for your customers, boom, you’re at a million bucks fast. But then it’s like, is this the business I want to be in forever? I didn’t want to be teaching micro continuity forever. I didn’t want to teach 12 Month Millionaire forever. All my first million dollar projects, there was a whole bunch of them. I think there were 7 or 8 that we had that were million dollar winners in the early days. We’d hit a million bucks and then it was kind of stale and I’d switch to the next thing and next thing and next thing.
And to get from a million to the ten to the hundred is about focusing deep. And one of the major reasons why, number one is because of compounding interest. Again, I’m not a finance guy, so my finance people out there know this way better than me. But some famous dude said that the greatest invention in the world is compounding interest. And the same thing is true with compounding customers. Every single person who buys the Expert Secrets book, or the Dotcom Secrets book, or watches the webinar, or buys Clickfunnels, I am switching those people.
All those, the goal of every single one of them, just to be completely transparent with no hidden agenda, the goal of all of those is to convince people that their new opportunity, their vehicle is funnels. So I’m convince, hey you’re an expert you need a funnel. Hey, you have an internet business, you’re a Dotcom Secrets book, you need a funnel. Hey, perfect webinar, you need a funnel. Hey Clickfunnels, you need a funnel. That’s my only goal. I want to be completely up front. All my frontend funnels, that’s the goal. To convince people that wherever I’m grabbing at, that they need a funnel.
In fact, I’m working right now on a report called NetworkMarketingSecrets.com, yes I own the domain. How cool is that? And that’s the whole reason for that frontend, to convince every network marketer on earth that they need a funnel. And I’m doing the same thing for other markets. That’s my whole thing.
Now as soon as someone believes that they need a funnel, which they do. Then I’m stacking, I’m compounding on top of that. So then I compound, if you have a funnel you need Funnel Scripts. If you have a funnel, you need Traffic Affiliate Funnel, you may need to become certified, you may need this…..So that everything else is just opportunity stacking within the opportunity I switched people into.
So if you’re looking at your business and you’re stuck at one to three million bucks, which is kind of where a lot of….I was stuck at for a decade. I understand this world. It’s because we keep switching our customers. We keep opportunity switching them. We’re switching them from opportunity to opportunity to opportunity, and what happens after a while, they kind of lose faith in you. They’re like, this person is telling me all these other things.
The reason why we’ve done more in the last three years than the prior decade, times like 5, is because everything I’m doing, people look at it and they’re like, “Russell’s still preaching the same thing. Funnels are the key. There’s this other thing, how to get traffic in your funnels. Oh that makes total sense. Oh, here’s the live event teaching more funnels.” Everything we’re doing is stacking upon that. So it’s not like I’m switching people from opportunity to opportunity, I’m saying, “Look, you chose the right road, this is the path, the new opportunity to focus on. I’m just going to give you more tools and assets to amplify your experience and make it better for you.”
That’s how went from a million to ten to a hundred is that part. Funnels are awesome but I make money off Clickfunnels, I make money off Funnel Scripts, I make money…..all these other pieces that lead more people into it.
That was what I told this person. I came back and said, “Look, I think the biggest problem is not that you don’t have the skills, you do. It’s not that you don’t have a great product, you do. It’s that if you were so passionate about that market when you hit a million dollars, you would have went deeper. Like what software can I create for these people? What certifications? What events? You would have gone deeper trying to think of those things, which are the backend funnels, which where the majority of profit, for me it’s where the other 90 million dollars came from.” But because they weren’t as passionate about it, the made the million bucks, they figured out the what and the how for their customers, but it wasn’t right for them.
If it was right for them, they would have sat there all day long and thinking about how they can serve this customer more? What else do they need? What else do they want? They would have heard the person’s voice over and over and over again and they would have known.
Clickfunnels came out of me knowing, we heard people talk about funnels all the time. All these other things are people telling us over and over again what they want, what they need. So we’re creating those things for them and that’s how the business grows and grows and grows.
I think that’s the key, figuring out the what and the how for your customer, but also making sure it’s the what for you. Because if it’s the wrong business for you, if it’s not something you’re geeking out about, you’ll keep switching, and that’s okay. There’s nothing wrong with that. You don’t have to hit the perfect business the first time. A lot of times, getting from zero to a million the first time is about you getting the skill set and understanding the market and learning all these kind of things.
But at the same time if you’re going there and you’re at a million bucks and you’re like, “I’m not happy here.” That’s okay. It’s okay to back up and shut it down and figure it out. You’ve got all the skills, the hard part done. It’s easier to re-figure out. You just gotta figure out what it is that you’re so insanely passionate about, what market segment, what people, what problem do you want to solve so much so that it’s going to keep you up at night trying to figure out the next thing. What else do I create? What’s the next product? What software do they need? What events? What other training? If they bought this course, what’s the next thing they need?
And that’s, I think, the key. So anyway, I just got excited because I was talking to this person and sharing that with them, this whole idea of compounding interest. That’s the coolest thing. Every single person that buys one of my books, they come into my world and now they’re going to buy the next thing and the next thing and the next thing. You look at all the other revenue, it’s all free. I don’t have to pay for that customer. All those kind of things, so it just keeps growing and growing and growing. As opposed to when you have different things in different markets, things like that. It doesn’t compound.
That was my problem before, we had 12 companies we launched in a 12 month period of time. I wish it was once a month, but we were launching 12 at once. So it was even worse. But the interesting thing is just thinking about, anyone who bought the couponing product would never buy any of the other products, that was the biggest mistake. And then people who bought the weight loss product never bought the other ones. And it was just like, that was the issues. It wasn’t compounding. We had to re-create customers every single time.
I think the first time I understood it, I was hanging out with Ryan Deiss and Perry Belcher, they had a whole bunch of businesses and I think I’d kind of strayed away from this because they went deep into the survival market, then they did it within survival and stuff like that. But what Ryan told me, “Anytime we launch another business, one of our rules is that our existing customer base, they have to be wanting to buy it. So that way we’ve got free traffic. Everything is compounding. If someone buys from this business they might also buy from this one as well.”
And while I agree with that, I would go a step deeper and not do it just in the same market, not just parallel markets, I’d just pick one market and then opportunity stack as deep as you can go.
Anyway, that’s what I got, it’s hot here in the garage. Hopefully it’s not too echo-y. I’m going to go figure out how to try and fix this license plate for my wife. So she’ll be impressed with me. That’s the goal. Just so all the women out there know, men’s only real purpose in life is to try to impress their spouse. That’s it. We’re good with everything else. So I’m going to try to do that so when she gets home she will be impressed. Anyway, appreciate you guys, thanks for listening and I’ll talk to you guys all again soon. Bye.
My new formula for getting your message in front of the masses.
On today’s episode Russell talks about what he has done to be able to connect with a broader audience of entrepreneurs. Here are the awesome things you will find in this episode:
So listen here to find out how Russell connected with a larger audience and what the plan for the future with them is.
Good morning, good morning everybody. Welcome to Marketing Secrets. We are now watching right now Studio C, which made me think of something really funny, and that’s why we’re kicking off this episode of this podcast.
Alright everybody, it’s a Saturday. We are less than a week away from our big viral video launch. There’s so many more pieces going into it, it’s kind of crazy. We’ve got, I’m a little stressed out, I’m not going to lie. We’ve got a sales page, the demo sequence, the onboarding, the offboarding, the gamification, the show me how walk through’s, all going live in the next six days.
The program too is coming out on Monday, which I’m excited for. And then in between there we also happen to have a three day event. It’s so funny. Yesterday we were filming a video thing for Funnel Hacker TV, we were talking about funnel years and how each funnel year is one day. So it’s like, oh we’ve got like four funnel years before the next live event. And we’ve got six funnel years before the viral video launch. We’ve got plenty of time. So start saying that guys, everyday in the real world is a funnel year because you more done in a year than most people get done in a day, if you’re using Clickfunnels.
I actually have something I want to talk to you about today. I’ve been watching, ever since this whole viral video thing, it’s been fun this whole new science of marketing that’s been opened up my mind, that was different before. It was funny, we were hanging out with the Harmon Brothers, and these guys are script writers and all sorts of stuff and I’m talking about copywriting. I was like, “Who’d you guys study?” They’re like, “What do you mean?” I’m like, “I don’t know, Gary Halvert, did you listen to Vince Vanga? Who are the guys you studied for copywriting?” They’re like, “Who’s Gary Halvert?” I’m like, “What?” and they’re like, “yeah, I don’t know who that is.” I’m like, “What about Dan Kennedy? What about….” And I’m naming off the legends, all these things and they’re like, “Never heard any of them.”
I’m like, “How are you guys the best video copywriters on earth and you never heard of copy?” It’s just so funny. They’re like, “We just…” They get sketch comedy writers who are really funny and then they try to weave sales principles into it. It’s funny because it’s just interesting. One thing they said is that, “We just go Kickstarter and all the best Kickstarter campaigns and watch those videos. What are they doing? What’s consistently working?” If I was trying to train again in copywriting I’d be like, “Go to Kickstarter and watch like 8,000 videos and you’ll learn good copy.”
It’s interesting. Then one of our main writers for our script was Matt Meese from Studio C, which if you don’t know what Studio C is, that’s what I was just watching a minute ago. Go watch Studio C. It’s like the best show on TV, it’s like Saturday Night Live, but it’s a bunch of Mormons who do it, so it’s clean and family friendly. It’s awesome. You guys will love it, it’s awesome. But it’s the same thing. The guys who write the scripts for Studio C, they’re some of the best copywriters in the world and they don’t even know what copy is, they just know how to engage people and grab intention and interest and desire. They’ve learned it through a different format, which is cool.
Anyway, with that said, it’s been fun. I’ve been trying to think of different ways to grab people and get them. My first test is, it’s been interesting, this is my podcast you guys are listening to. So I do the podcast, and sometimes I do a podcast and I don’t hear much and other times I do a podcast and I get all these messages from people who are like, “Thank you. It was so awesome.” Sorry that’s my pool over there making a lot of noise, I’m going to come on this side.
For example, the entrepreneurial scars podcast I did, tons of, people messaging me from everywhere, “Thank you that was so cool.” Entrepreneurs struggling with vacations, that one hit. And there’s a whole bunch of them that people resonate with more than other ones for some reason. So I was thinking, podcast is a really cool format to teach and train and get inside people’s minds and I love it. But it’s not, podcasts are hard to share, it’s hard for them to go viral, those kind of things. So I was like, I’m going to start taking the podcasts I have that have the most impact and people connect with the most and I’m going to try to turn those into a video, a viral video that will call out my people.
If this is resonating with people so much so that they are able to get a hold of me, which is not easy. I have a lot of walls every direction, but if they get to me it means it was worth focusing on. The entrepreneurs struggling on vacation, when I was in Hawaii with my wife, I was like I’m just going to record a little video of this, and instead of it being off the cuff, like I am right now. I was like I’m going script it out and write a minute and a half, two minute video about why entrepreneurs suck at going on vacations.
So I wrote the script, set up a camera at the beach house, recorded this thing, got home and had Kevin on our team go through and make a little viral video thing, it had music and energy and just kind of…. It’s probably more produced than some of the others I’m going to test. Sometimes less produced do better. Anyway, who knows. But if you look at it, it was not me talking about funnels. Funnels is my world, but I needed to go a level bigger if I want to go semi viral, or niche viral, whatever they call it. I needed it to go one level bigger so that it would grab my people.
So for me, I want entrepreneurs who are selling stuff through funnels. That’s my dream to get people, but a lot of entrepreneurs don’t know that yet, so I gotta connect with them at a level we can connect at. So I’m going to call out entrepreneurs. So entrepreneurs, I think the video title is like, “Why entrepreneurs suck at vacations.” In fact, I had the audio a couple of episodes back, so you guys who are listening to the audio podcast heard it last…A week ago today actually. But you can just hear it, it’s me at the beach house, doing it. It’s calling out entrepreneurs, calling out my people and then trying to have them connect with me.
So I did the video, put it together, we launched it and you know it’s not like, 18 million views or anything like that, but I think we’re at 70 or 80 thousand views in the last 7 days, which is awesome. That means 70 thousand entrepreneurs have connected with me. And the comments are crazy. “Oh my gosh, you understand me. That’s how I feel too.” And they’re tagging their wives, and friends, and kids and all sorts of stuff. It’s just cool. It connected, all these entrepreneurs I’m connected with now, they’re like, “Who’s this weird dude that I connected with?” Now they shift from being just entrepreneurs to entrepreneurs who now read the book or whatever and get deeper and deeper with me, and eventually they are building funnels, which is where I want everybody to be. Because that’s how you change the world, you build funnels.
Anyway, I just thought it was interesting. I’m going to be doing more of those, I’m going to be doing, probably the next one will be entrepreneurial scars. I might go down to the courthouse or something and record it there, be like bankruptcy or I don’t know, I gotta write a script for it first.
I just thought it was a really cool thing. The reason I’m telling you this is I want you guys to think about this. Think about the thing that you’re selling. So whatever it is you’re selling, try to go one step broader. So that more mass appeal. Who are the people you would love to have buy your thing, even though they’re not ready yet, so go one level deeper. Who are those people? And then what message do you have that they would be like, “Yes, you get me. That’s me.” That’s what we’re looking for. And then try to make a little video speaking to those people, so they’ll connect with you.
So for example, vacations. Entrepreneurs suck at vacations because we want to get back to work. Entrepreneurs relate to that. That’s how I called out my people and they’re connecting now and it’s really, really cool. So for you, how do you call out your people? Who are your people, first off? You’re product, going one step broader than that, so people that don’t know who you are yet, but they would connect with you. Does that make sense? Hopefully that makes sense.
So for me, I’m not talking about necessarily marketers, I’m talking about entrepreneurs. Marketers are people who get what we do, they understand, that’s why Marketing Secrets podcast, that’s why all these things….You guys are marketers, you understand, you’re excited about selling it. You guys will resonate with the message no matter what, so I’m trying to go one level bigger so that it has the ability to go more viral, but also has the ability to connect with more people. Then bring them down into our funnels, into our world.
So this is what Fill Your Funnel, this is the front of the value ladder, this is how you’re casting a wider net and bringing them in. So you’re figuring out who are your people, calling them out and then what are things that you believe that they would resonate with. That the rest of the world would think is really, really weird. Honestly, it’s funny when I was making that video. I was really concerned because my wife was there, I was like, “I don’t want to offend her.” But that’s how I feel. And I know other entrepreneurs feel this way, I’ve talked to them about it. People tell me all the time. I go on vacation and people are like, “How was your vacation?” I’m like, “It was good, so glad to be back so I can stop stressing out.” Which is just, I know that that’s how I always felt.
So think about what are the things that you feel because of what you do, or because of who you are, that other people like you will resonate with, but the rest of the world will think you’re weird. That’s who you’re looking for, those kind of things. And then create something around that and just put it out there. Who knows. It may go viral, it may not. It doesn’t really matter, but just do it.
So for me, I’m going to try to do it once or twice a month. Try to pick a podcast episode I’ve done, or come up with an idea, or something that’s just like, here’s a cool story I can tell that the entrepreneurs will connect with and will get them to like me, follow me, friend me, whatever. And then through the process I can get them to buy the book, get into the culture, etc, etc, etc.
I hope that helps you guys. If you haven’t seen the video yet, again the audio podcast was a few episodes back, “Why Entrepreneurs Suck At Vacation” if you go to Facebook.com/RussellBrunsonHQ, that’s my fan page, you can see the video there for sure. Or at this point, probably if you Google, “Why do entrepreneurs suck at vacations” It’ll probably show up, who knows. But it’s worth watching and sharing and tagging your family and friends on it.
Hope that helps you guys. I’m going to go back in and watch some Studio C with my kids, because it’s amazing. Here it is, right here. You can see it back there if you’re watching on the TV show. Awesome sketch comedy gives you good idea for writing copy, and it’s really fun. So thanks guys, I’ll see you later. Bye.
Against all traditional investing advice, this should be your number one focus after you launch your company.
On this episode Russell talks about paying your house off quickly so you can have the ability to risk more. Here are some of the amazing things you will hear in today’s episode:
So listen here to find out what would happen to Russell, worst case scenario and why he wouldn’t lose his home or family.
What’s up everybody, this is Russell Brunson. Welcome to a late night, in the wrestling room edition of Marketing Secrets podcast.
Alright, alright everybody. I spent almost 5 or 6 hours today with the kids in my little piece of heaven cleaning today. This is an external garage at our house that I decided to turn into a wrestling room, for those who have never seen it before. It’s awesome. I got wrestling mats, gladiator walls, Bulgarian bags, paintings of my favorite wrestlers back here, throwing dummies, the girl stuff here for the girls. These are actually the wrestling mats I used to wrestle on in high school, they were on my back deck growing up. So there’s a little nostalgia for you, that’s cool.
This is the weight room side of it, so this where we do what we do and it’s awesome. And as I was working today, we’re out in the middle of nowhere so there’s lots of spiders and bugs and stuff, so we got all these bugs trappers and stuff. So probably every three or four months I come and do a deep clean where I have to get the vacuum out and throw away all the dead spiders and re-clean it, and it’s kind of a nightmare. But it’s really fun that now it’s clean. It’s so clean right now, I love it. It makes me want to work out.
So during all this craziness today of cleaning and having fun like that, I was checking my phone a couple of times throughout and I saw a post from Julie Stoian, and I thought it was interesting because she asked, “Should I pay off my house or should I pull the money out and use that for other investments and things like that.” It’s funny because I gave my answer and it was like, the exact opposite of what I think a lot of people thought I would think. I think it’s good, so I’m going to give you my advice right now.
Because I know when I was a little kid, my dad, who is an entrepreneur and has a couple of businesses and is someone who first got me all excited by this whole thing. He used to always tell me, “You gotta pay off your house, you gotta pay off your house. Pay off your house as quick as you can.” I remember because I was like, that’s good advice and then when I got older I remember reading Rich Dad, Poor Dad, and other investment books and they always talk about how a house is a bad investment and you need to keep the money as low as possible and use that to pay off….you know keep your house just down in the minimum. Pay your monthly payments and then keep that money and go and invest in other things that can produce more money.
And logically, that makes sense. If I was an investment dude, teaching people investment I’d be like, “Yes, you should not pay off your house, keep the equity in there as low as possible, strip the cash out because you can use that in other investment vehicles.” So it makes sense as an investor. But I don’t consider myself an investor. Now I am dabbling into crypto currencies, Todd Dickerson, my partner in Clickfunnels is making insane amounts of money so he’s showing me the ways of the crypto world. But I still don’t consider myself an investor. I consider myself an entrepreneur.
It’s funny because when I first started reading those books, I started believing that and believing that. And then I talked to my dad and I was like, “Dad why don’t you pull all your money out.” Because my dad’s like, buys house pays them off, cash flow. Buys houses, pays them off, cash flow. And he has his own house. I was like, “Dad, what are you thinking? You’re crazy.” And I remember one night he kept telling me, “Russell, you have to understand, there’s something about knowing your house is paid off, knowing that worst case scenario, your house is there and that gives you the ability as an entrepreneur to go and risk.”
And I was like, huh. I don’t think I really got it. You know, I heard him and I’m like, young son thinking he knows everything, but I don’t think I got it at first. I was just like, okay whatever. Then the next decade of my life started happening after that, and in that decade I’ve seen some really big ups and some really big downs, and some really bigger ups and some big downs. And right now I’m on an up cycle. And there may be a time where I go back down and that sucks. That’s scary, and I have a lot of fear and anxiety around that, just because I’ve cycled twice and I know that feeling. I know the fear and all those things. I have a constant, I think part of what drives me so hard, and people always ask “Why don’t you slow down dude, you’re doing pretty well.” And it’s because I have this internal fear. I remember what that was like to cycle and I’m trying to protect myself through the hustle or I don’t know whatever that is. So I think that’s a big driving force for me.
But during these cycles, and luckily we recovered from them. But a couple of things that I noted. Things got really bad a couple of times, but at the same time, I never, this is probably wrong, but I never told my wife about a lot that was happening, and she found out later. Actually, she was at the last Funnel Hacking Live where I did the presentation on all my failures, as you guys saw a few episodes back. And she was like, “What? I didn’t realize it was that bad.” I was like, “Well, I didn’t really tell you. I’m supposed to be the man.”
But for her, I knew that I had to have security. So I knew how much, there was an amount of money every single month that she got that would cover our house payments and our bills, stuff like that. I just knew that as long as I could make at least that, I was okay risking and trying and doing things. As long as, worst case scenario, my stability, my foundation was set. That was it.
During those rocky, scary times, I knew that worst case scenario, I could always produce enough money so that nothing at home was effected. It gave me the ability to risk, to roll the dice and try things. So for entrepreneurs I think sucking the cash out of your house and investing it in other places is the worst advice ever. Because then you’re on this unstable foundation. Sure you have more money to invest and in theory you can make more money and all these sorts of things. But it takes away your ability to risk.
Risk is what makes an entrepreneur great. We have to go out there and risk and jump off cliffs all the time. But risk is scary. The only way for us to be able to increase the level of risk tolerance we have, I think is also increase the stability tolerance on the other side. Paying off your house is smart because worst case scenario, if everything, all the crap hits the fan and everything falls apart, if you’ve done that and paid off your house, worst case scenario, you still have the stability of a home for your wife and kids and whatever.
That is the key. That gives you the ability to go and do the crazier things. So that’s my advice for all you guys. Pay off your house. Pay it off fast. Pay it off as quick as you can, because as you do that, as the stability, the anchor gets stronger and stronger and stronger on this side, your ability to risk over here, without the fear of losing that, it gives you the ability to risk more and do what you need to do. Because entrepreneurship is a lot of literally rolling the dice.
This viral video we’re doing, I keep telling everyone, typically my investments in our business are very strategic, we create a funnel, invest some money, get it converting, then ramp it up really fast. I’m not risking a ton. This is the biggest one, where it’s like, to create the video we had to write a $500,000 check. There’s half a million dollars, right. Put it all in black. With the launch party, with everything we’ve done it’s probably another 3 or 4… I mean it’s close to, when all is said and done, it’ll be close to a million bucks. All on black, okay let’s go and hopefully it will work.
But the nice thing is because of the stability on other things we’ve set up, I can take that risk and it’s okay. Because worst case scenario, it’ll be okay. I’ve talked about this on other episodes of the podcast. The thing that so often keeps entrepreneurs from success is the fear of the worst case scenario. You have to be able to look at the worst case scenario and be okay with that. And if you are, then you can jump forward. Some entrepreneurs may never look at the worst case scenario. They’re just always, we don’t want to look at the thing that we’re scared of.
So we see the thing we want and we’re kind of going forward, but there’s this nagging thing in the back of your head. Worst case scenario, what if I go bankrupt, what if my wife leaves me, what if my kids think I’m a bad dad. All these fears that are happening and we try to ignore them, but because we’re ignoring them, they’re still buzzing in our ear, in our subconscious mind. So because of that they keep coming and keep coming.
I always tell entrepreneurs, if you want to be free and able to risk you have to stop, look back and be like, “What’s the worst case scenario back there? If everything goes to crap, what happens?” and until you’re okay with that, it’s so hard to move forward. So a lot of us we have to stop and say, okay, what’s the worst case scenario?
And I remember that. A lot of times I’ve had a couple times the worst case scenario was bankruptcy, worst case scenario was losing my house, and those are scary. At the beginning you have to have that initial risk and you have to be okay. If I lose my house, it’s okay. If I go bankrupt, it’s going to be okay. But as you start rolling up into bigger opportunities, bigger risks, bigger things like that, it’s nice to look back and say worst case scenario, I lose my money on this deal. I still got my house, got my wife, got my kids. That security gives you the ability to risk big.
So pay off your house, there’s my advice. It goes against all the famous investing dudes, but I think they’re wrong. I think most of those aren’t entrepreneurs like us. That’s what we do. We’re entrepreneurs, we’re risking, we’re making the world a better place. I mentioned this on the entrepreneurial scholars podcast, the episode a few back. If entrepreneurs don’t risk, the whole world comes to a screeching halt. The government put in bankruptcy and all these laws and things to protect us so we can risk. So that’s why it’s vitally important. It’s awesome.
So there you go, here’s the mirror. What? Here you guys are, we’re all talking together. How cool does that look? If you’re listening, you have no idea what I’m doing, but if you’re watching the video at marketingsecrets.com this is what you see. Alright you guys, appreciate you all. I’m going to go back in and put my kids to bed, it’s been a fun day. Doesn’t it look good? It looks clean. Ready for some workout, ready for some people to bleed out of our muscles. It really hurts sometimes. Anyway, appreciate you guys. Pay off your house, it’ll give you the financial stability you need to risk everything and change the world. Thanks everybody, talk to you soon.
If you want success, the first step is STOP STOPPING!!!
On this episode Russell talks about getting his stalling kids ready for bed and yelling at them to stop stopping, which reminded him of what Setema said at Funnel Hacking Live. Here are some of the awesome things to look for in this episode:
So listen here to listen to Russell say “Stop stopping” a million times to burn it into your brain so it motivates you to always move forward.
What’s up everybody, it’s Russell Brunson, I’m about to go to bed, but I want to talk to you about something. Welcome back to Marketing Secrets.
Alright, so it’s been a crazy week. I’m not going to lie, I’m a little tired. We’re coming up on the big viral video launch, which has been early mornings, late nights doing a lot of things, a lot of stuff working, a lot of stuff not working. We’ve had some let downs, it’s been nuts.
It’s been fun, I don’t know about you but I just love this game, I love the journey, I love everything about it. And it’s been so much fun, but I had a funny story tonight. Actually what this came from initially is Setema, some of you guys heard him speak at Funnel Hacking Live, he’s been in Inner Circle, he was in the Inner Circle last year. And he gave this one presentation it was so cool.
He had four or five points he was going over and I remember one of them that had a big impact on me. I never found my notebook. All I remember is he said, “You need to stop stopping.” And then he started talking about people who go and hit roadblock and then they stop. You need to stop stopping. He said that things happen and then people stop. He’s like, “you gotta stop stopping.” And he kept saying that over and over again.
It was funny tonight, we got back after a long week, we had this big party at one of the neighbors houses tonight. It was probably about 250 kids at this thing, it was nuts. My kids are out there swimming and partying and Collette and I came and took the younger kids home and then I just went back to go grab them. I grabbed them and they’re all cold and tired and hopped up on sugar. You know how it is. Summer parties, I guess end of Summer parties.
Anyway, so I go and get them loaded in the car, drive them home and came into bed and Dallin, my oldest, he’s getting ready for bed and he has this thing where he kind of stalls and stalls and stalls and he kept stopping. And tonight, after the 5th or 6th time I’m like, “Come on bud, let’s go. Let’s go.” And then he was putting his shirt on and he kind of stopped there and he’s just sitting there and I was like, “Dallin, you have to stop stopping.” He’s like, “What Dad?” and I’m like, “Stop stopping.” He’s like, “Wait, what?” I’m like, “Stop stopping.” I kept yelling it and he starts laughing.
Anyway, I was getting Bowen for bed, and he kept doing it too so I’m like, “Bowen, you have to stop stopping.” And he was like, “Wait, what Dad.” And I’m like, “You have to stop stopping.” And he’s like, “Oh that’s really cool.” And I’m like, “I know.” And then I did it to Ellie. Everyone else was passed out. Collette passed out a little earlier too, with Aiden. And Norah was long gone.
Anyway, as I had fun doing that and yelling at the kids and telling them to stop stopping, I just kind of realized how powerful that is. I was like, I gotta grab my camera just because I think that this is why most people don’t succeed. And not just in business, this is like any part of life. Good relationships, people just stop. In business they stop. In development, in sports, how many times do people just stop.
I’m not perfect either, I’m guilty of this as well. But I think one of the reasons I do have success in this avenue of my life, in business and stuff like that is I just stopped stopping. You hit something and you keep going and keep going and keep going and keep going. So for any of you guys who have a habit of stopping, you start working on a project and you stop. You start doing this thing and then you stop, and then you start doing something else and then you stop. You get stopped by whatever. It could be Facebook, phone, friends, food, something, all F’s. A bunch of….I was going to say something inappropriate, anyway, they’re all F’s.
You gotta stop stopping. I think that’s it for most people. You get a little turbulence and you stop. You gotta stop stopping. So this is it. I’m going to say it ten more times so it gets rung into your head so every time you’re moving forward on something, you’re getting direction, you’re getting momentum and start moving in this thing, you hit something and you want to stop, I want you to hear me yelling in your ear, “Stop stopping. Keep going. Stop stopping. Go, go, go, go. Keep going. Yes, it’s a trial. Stop stopping. Yes, it’s a hurdle, stop stopping. Yes, that’s frustrating, stop stopping. Yes, I know there’s pain associated with that task, you don’t want to do it. You gotta stop stopping. Just keep moving forward. Stop stopping.”
So there it is. There’s my rant for you guys tonight. Stop stopping, keep moving forward, that’s the goal. If you do that, you’ll get what you want. If you stop, you won’t. It’s physically impossible if I want that thing over there and I start walking towards it and I stop, I can’t get it. I’m like, but it’s hard, or I’m tired, or I’m hungry, or I’m blah, blah, blah, fill in the blank with your excuse. If you stop you’re never going to get there. It’s impossible if you stop. You gotta stop stopping and just walk and keep going despite all of the fear and stress and pain and all the other stuff that happens with it. Because I know it’s there, I’ve felt it before, you’ve felt it before.
But I think about all the things in my life that have been great, it’s because I stopped stopping. Wrestling was hard, I didn’t eat most days. I would way in Monday, this was in high school, I’d be at 160 and Thursday I’d be at 130. I couldn’t stop, I had to keep going forward, I learned how to stop stopping and literally stopped eating. But yes, I stopped stopping and kept moving forward. I became great at that.
Business was the same thing. I would stop because we’d get hit and didn’t move, and after years of doing it, I figured out how to stop stopping and keep moving through all the pressure and the pain and noise and keep going. There’s other aspects of my life where I haven’t been as good, where I’ve stopped. This is good for me too. There’s two avenues in my life where I’ve stopped. I gotta stop stopping too.
So this may be for you but it’s probably for me. So Russell, stop stopping. You, whoever you are listening right now, it’s time. It’s time to stop stopping. It’s time to move forward, let’s go. I’m going to go and stop stopping if you commit too. Alright? Cool, stop stopping. See you guys soon. Bye everybody.
On this episode Russell goes over the final step of the Clickfunnels onboarding process and helps you understand why the copy, or the words within your funnels, are so important. Here are some exciting things in today’s episode:
Listen here to the last step and help yourself have even more success with Clickfunnels.
What’s up everybody, this is Russell again. Welcome to the last of this sequence in the Funnel Hacker Onboarding process. This is the Marketing Secrets podcast and if you missed videos 1-3, this is number 4. Go back and watch those, it’s part of a sequence to help you understand why you need funnels, what’s the micro internal value ladder you’re creating, what is the offer you create in each step inside the value ladder, and this one is all about the copywriting. How you sell each one of the offers so you can provide value to every single step inside of your funnel.
Hey guys, this is the last of the onboarding videos, I hope you enjoyed and had a chance to watch all of them, because we’re going to go into copywriting. This is salesmanship, for some reason people understand this in the real world, they have to sell something. But for some reason, I don’t know what it is, when we get online we forget all these amazing, important principles.
So this is all about copywriting, about selling your actual product. You’re not just a product, you’re selling it every single step. You’re selling on the ad, you’re selling to get them to click. You’re selling on the landing page, to get them to give you their email address. You’re selling on the sales page to get their credit card. You’re selling on the webinar registration page to get them to register. You’re selling on every single piece of this and so many times we don’t value or remember that.
So this is the last of the onboarding videos here inside the new Clickfunnels onboarding process that I wanted to share you guys here on the Marketing Secrets podcast because I think it’s important, and I hope you love it. So watch this video right now and hopefully it re-commits you to mastering selling at every single step inside of your funnel.
Alright, welcome back. We are moving on to the last step in your initial funnel education and this is one of the most important and yet what people understand the least. It makes me laugh because if you look at traditional selling of a product or service, people know this. How do you sell the product or service? We call this online, inside of our funnels we call it copywriting. It’s the words on the page, the headlines, the words in the video, the words on the webinar, all those things. It’s the words.
It’s funny because in traditional business, let’s say you are starting a vacuum company, going door to door selling vacuums. If you come to the door and knock and say, “Hey, I got a vacuum, it’s $800.” Nobody’s going to give you money for that. Yet for some reason in our funnels, that’s what we do. We have a picture of our thing and we have a price and an order button. And that is not how things are sold. If you want to make a lot of money selling vacuums door to door you hire a really good salesperson to go and sell the product.
Good salespeople can make a lot of money. I’ve got friends selling vacuums, selling knives, selling pest control, selling alarms door to door, and some of these guys make hundreds of thousands, if not millions of dollars a year selling door to door because they’ve gotten really good at selling.
So inside of our funnels we have this value ladder we’re taking people through. We have the value at each step, we have the offer at each step, but the last piece is we have to sell those things. We have to actually sell them. Just because you have a picture of a vacuum cleaner with an order button, nobody’s going to buy it unless you actually sell that thing. And that’s one of the disconnects for some reason that people know offline, but they forget when they come online. So that thing, those words, all the stuff on the pages is what we call copywriting.
Copywriting is something, you can hire people to write copy for you and really good copywriters charge a lot of money, or you can learn how to do it yourself, and there’s a couple other ways to do that. A couple things I recommend, number one is if you haven’t read the book, Expert Secrets, the reason I wrote this book is because a lot of people after they read the Dotcom Secrets book, they understood funnel structure. Here’s page one and page two and here’s the right order and those kind of things. And I watched as the Clickfunnels community started building amazing funnels and so many people would drive traffic to those funnels and they never made any money.
They come back to me and say, “Russell, why is this not working? You said funnels were the greatest thing in the world.” I look at their page and literally it’s like the landing page and here’s a picture of an ecover with an opt in box. I’m like, “What’s that?” and they’re like, “Well if they give me the email, they get that.” And I’m like, “I wouldn’t know that.” Again, they’d have their product with a picture of the product and a $300 order button. You need to sell the products.
So the reason I wrote this book was to help people understand how you actually sell things. How to position your offer, how to make an irresistible offer. What are the words and phrases and how do you tell the stories in a way to sell your product. So I recommend getting this book, if nothing else, to understand how to put all the words on the pages the right way.
Inside this Expert Secrets book, some people think it’s only for if you want to be selling information products, but the concepts in here are true for whatever it is you’re selling. Understanding how to tell a story in a way that sells your product or service. The best salespeople, online and offline, are people that are really good at telling stories. And this book walks you through how to tell stories, a stories structure, all those kind of things. So if you read this it will help you understand how to actually present your product in the right way without having to learn all the techy, copywriting stuff that’s honestly hard and confusing and to be completely honest, it’s kind of boring.
The Expert Secrets book will make this exciting and live for you and show you how to tell your story in a way that gets people excited about buying your vacuum cleaner, or coaching, or consulting, or supplements, whatever it is that you are selling. So that’d be number one, get this book and study the sections on how to tell your story.
Number two, one of the short cuts that we created because a lot of people struggle with this piece. They create the funnel and they send people and they don’t make money and they’re just like, “Russell, how do we do it? We’re providing value, we’ve got really good offers, but it’s still not working.” Again, the last step that makes this all magically work, is the copy.
So what we did, Jim Edwards is one of our partners here at Clickfunnels, he went through the Dotcom Secrets book and took all the sales scripts in here. He went through the Expert Secrets book and took all the sales scripts and storytelling scripts inside of here. And we created a separate company, we created a software program called Funnel Scripts and what that is, is a really cool tool where you’re like, “hey I need a headline for my page.” And you may not know what to do or what to put in, so you answer four or five questions, you click a button and it’s going to pop out 150 of the best headlines in the world wrapped around your product and your service.
If you’re like, “I need a video and I don’t know what to do.” You fill in a couple of pieces, you click a button and boom it gives you the entire video script. All of the scripts and copywriting for all your pages are done in there and it has helped so many people save so much time and have so much success. It is an external product, you don’t have to have it to be successful, but I recommend looking through it and getting a copy because it’ll make your job so much easier.
So with that said, what your homework is for today, it’s going to be kind of fun, a hybrid of different levels you can take it at. When you click the button down below it’ll take you over to the video, there’s a video of Jim Edwards and I talking about copywriting, helping you understand how it works, how the scripts work, and that training alone will give you the foundation you need if you want to go and start writing your own copy.
Number two is I highly recommend getting this book so you understand how to tell your story on each of the pages inside of your funnel. And then the third thing, if you’re able to invest in it, there’s the software called Funnel Scripts, again it’s a separate company. But Funnel Scripts is a really good software that will write all the scripts for all the pages in your funnel. There will be a link there for a webinar, you can watch it. The webinar will show you how Funnel Scripts works, it’ll explain the whole process, you can see demos of it and then you can decide for yourself if it makes sense or not.
But if your funnel is struggling or you’re struggling writing all the words and the headlines and all those things that are typically not second nature to people, Funnel Scripts will make that process so easy. I’ve seen people who in the past would spend four or five weeks trying to write all the copy in their funnels, get that process done in a like an hour, hour and a half sometimes. It’s very simple and it’s very easy. So that is a shortcut that will dramatically speed up your success.
But the copy is probably the most important part of the funnels. You have the value ladder, you got the offers, and the last thing is the copy to actually sell those things. And you’re selling everywhere, you start at the ad. Someone sees the ad, what’s the copy on the ad? What are the words, what are the things that get people to click on the ad? Then they come to the first page of the funnel, what are the words to get them to want this offer so you can provide value to them.
Then they opt in and go to the next page and it’s like, what are the words that make them want this offer so they get value and they want the next thing from you and that’s the last piece. It’s so vitally important, I want you to understand. Copy is the key to make these funnels tick, lights them on fire and gets people to take action when they come into your process. So I want you guys to understand. So again, click the button down below, watch the training video to help you understand copy better, then read the book to understand how to tell your story, and then number three if you’re able to get Funnel Scripts, go and get it because it’ll speed up the process so much for you.
So that’s kind of the game plan. With that said, that is the end of this walk through and this should hopefully give you the foundational information you need to understand why funnels, and why offers, and value and all these different pieces that are essential for you being successful. Now you understand the core basics of funnel marketing and hopefully, my goal with this was to help you not just become really good at Clickfunnels, but to help you understand the marketing behind it so you can have success with your funnels.
We have a philosophy, a motto, whatever you want to call it, here inside of Clickfunnels we talk about with our customers all the time. You probably heard me talk about it, but it’s a concept of you’re just one funnel away. The key to making that funnel hit, is this. It’s all the pieces we just went through. It’s understanding the value ladder, creating offers, having the copy, all those pieces, those are the keys. And one funnel, again you hit one funnel and it’ll change everything for you. And I want you guys to understand that. With that said, I hope you enjoyed this training and congratulations, we’ll give you your badge now, and now it’s time to make your funnels profitable and making you some money.
On this episode Russell goes over the third step in the new Clickfunnels onboarding process, which is creating an offer. Here are the amazing things you will hear in today’s episode:
So listen here to find out why creating an offer is so important.
What’s up everybody, this is Russell again. Welcome to the third of our onboarding videos here in the funnel hacking series. This one is obviously in the Marketing Secrets podcast so this, if you’ve been watching the last two days these are clips from the new Clickfunnels onboarding process to help you understand the core concepts of how to get your business, idea, product, service off the ground inside of Clickfunnels.
If you missed 1 and 2 go back, these are part of a sequence, there’s a series of four. The titles inside of Marketing Secrets will be the Funnel Hacker Onboarding 1, 2, 3, and 4. So go and watch 1 and 2 first and come back here for number 3. Number 3 we’re talking about creating an offer.
Alright, so this is probably one of the most important, yet least understood parts of this whole game, it’s how you actually create an offer. It’s one of those things that I think I have done so often over the last few years, I forget what goes into it. It’s been interesting as we’ve launched Two Comma Club Coaching, Steven’s been working with all these people going through it and one of the biggest questions people have, and I don’t think people say it like, “I don’t know how to create an offer.” But they’re struggling, their offers are really bad. So they’re stuck at that point, so we’re like how do we fix the offers. And we’ve been going back and forth brainstorming how you explain this.
This video you’re going to watch is part of the new Clickfunnels onboarding process, it’s all about how to create an offer the right way. And hopefully this gets the wheels in your head spinning. More so you understand what an offer actually is. If you understand, and some of you think you know what an offer is but you’re still not doing it. If you understand it I think it’ll help. So let’s watch that video right now, it’ll help you guys actually craft your offer the right way.
Alright, welcome back. This is a concept that is one of the least understood, yet one of the most important. I’m hoping that I can do this justice so you understand. This is a concept that we call creating an offer. What is an offer? An offer is, if you were asking somebody for their money or their email address or their phone number or their attention, you’re trading it with them. It’s all about trading something for attention, money whatever.
And it comes down to an offer and why a lot of people struggle in this business is that they don’t understand the concept of making offers. Now, what I learned when I got started over a decade ago was that you have to create a lot of offers to find out what people actually like. What is an offer? An offer is not a product. I see a lot of people who move from selling things on Amazon and they come over to CLickfunnels and they’re used to on Amazon selling a product.
The problem with selling a product is that typically if you’re a product, you’re a commodity. When you’re a commodity what happens is that everybody races down to the bottom. For example, when I had my supplement company, I was selling my supplements as an offer and there were people selling the exact same supplement as me on Amazon and we were selling ours for $67 a bottle, and they were selling theirs for $19.95 a bottle. I was making way more money than them because I had created an offer.
So an offer is taking things and combining them together. If I’m just selling a supplement bottle, it’s only worth whatever that thing is. And then people are going to price shop and figure out what’s the cheapest and they’re going to go for it. If I sell, if someone’s selling a supplement bottle and I’m selling the same supplement, but instead of just the supplement mine comes with a weight loss guide, food calorie tracker or whatever, these are things I can bundle together into an offer and now this worth way more than the other thing over here.
If you look at companies like Groupon and Living Social, I’m not a big fan of people running their businesses into those things, but if you look at them, they’ve become really good at creating offers for local businesses. A lot of local businesses I saw prior to Groupon would run ads that were just like, “Hey we’ve been in business for 49 years, we’re family loved and locally owned.” That was what they were selling on their pages, but that’s not an offer.
An offer is like, “Hey, if you come to us we will give you this thing.” Now most of Groupon and Living Social offers, they are big discounts. Come in and normally it’s this much money and you’re going to get this much. And that is one way to do offers, by giving it a really good offer, a special offer discount price. But then a lot of you guys don’t want discount prices, which I understand as well. So an offer doesn’t just have to be discounting prices. It can be bundling things together.
If you think about this from a, if you’re a doctor or something like that, an offer, a product is like, “Hey we do adjustments.” Or “Hey we fix eyes.” An offer is like a treatment plan. “Hey when you come in you’re going to get this and get this and we’re going to put together this cool thing.” So your ability to have success with funnels and any kind of business is your ability to create really good, irresistible offers. What’s an offer that people have to have so bad that they’re like, “Oh, I have to give this person my email address because I need that thing.”
What’s the offer that you have? We talked about before the value ladder, we’re taking people through the steps of the value ladder, so I’m trying to give value to people, but with that, the way that I get that value is that I create an offer for them. Sometimes offers are free, sometimes they’re paid. Let’s say for example somebody comes to, in fact, the offers starts clear back on the ad. The ad is not going to say, “Hey, we’ve been family owned and operated for 49 years. Click here to find out more.” That’s a horrible offer. That’s the worst offer ever.
But if it’s like, “Hey are you struggling with whatever, this kind of pain or whatever? If so, find out how we can get rid of your pain in the next three weeks.” Boom, that’s an offer. They’re like, “What is that?” so they click on the page, they come to the next step in the funnel, the very first page they land on and there I’m making them this offer. “Hey, so if you want to figure out your pain, I wrote a report, it’s a 6 page report, and it’s going to walk you through the fastest ways to get out of pain. If you give me your email address, I will trade you this thing.” Okay, I just made them an offer. That was an offer.
So then they trade it and on the next page, I’m like, “Cool, we just sent you the thing, but if you’re still in pain, we’re a local client here, we’ve been doing this for 50 years…” and what most people would do on this page is be like, “Hey we sent you the guide, we’ve been family owned and operated for the last 29 years. Blah blah blah, you should come into our clinic.” The problem with that is there’s not an offer, you’re just bragging about yourself and nobody cares about you.
What do they care about? Them. We used to have a saying, WIIFM, what’s in it for me. So what’s in it for them? So instead of saying, “Family owned and operated.” The offer’s like, “Hey, thanks so much we just you the pdf in your email and it’s got your 6 ways to get out of pain. But right now, I’m sure you’re hurting and I want to make you a very special offer. What we’re going to do is if you call the phone number right now, I want to get you out of pain immediately, so call this number or buy this thing, and when you do that we’re going to give you this, this, and….” And you create an offer for them.
Come into our clinic and we’re going to give you natural headache medicine, we’re going to give you an adjustment, we’re going to give you a free massage, or whatever that thing is, you create an actual offer for them. They buy that, the upsell then is to give them another offer. But every single one of these steps in your funnel, from the ad to the landing page to the upsells, the downsells, to the registration, anything you’re doing in any kind of funnel, it doesn’t matter which one it is. It’s all about creating really, really good offers. And that’s how you provide value for people as you’re moving them through the value ladder.
A lot of people they think about offers from a standpoint of this is the product I’m actually selling, but again it’s not just the selling of the product, it’s every single step. The offers on the ad, the offers on the landing page, and the offers are shifting as you’re providing more value through the value ladder.
Now one way to do this, there’s a concept we talk about a lot here in Clickfunnels, our internal community we call this funnel hacking. What funnel hacking is all about it going out there and seeing what other people are doing and getting ideas for other offers. And sometimes you’re looking for offer ideas from people that are in your same industry, so say you’re a dentist, let’s say you’re selling information products or whatever, you can look, how are other people creating offers that irresistible, sexy offers. We’re looking at those type of things and funnel hacking other people and saying, “On their landing page they offered me this and then on the upsell they offered me this.” And just getting ideas of different ways to structure offers.
Now if your funnel’s not working, there’s usually a few reasons why one might not work. One is the traffic might be bad, but if the traffic is good and they’re coming to your funnel, one of the biggest things to look at if it’s not working is, nobody’s opting in because your offer sucks. We gotta talk about this internally. If your offer sucks, you need to crank it up and make it more sexy. “My offer right now is to come into my clinic and you get three visits for the price of one.” And if nobody’s coming in, it means your offer’s lame. Nobody wants it. You gotta change the offer, make it better and make it better.
A lot of times I might make 4, 5, or 6 different offers before I find the one that people resonate with, that’s the one they’re excited for. Now they start coming in. You figure out the right offer, everything else is taking care of itself. So that’s what I want you guys kind of thinking through. Again, it’s something that’s kind of counter intuitive because most people in business are used to going to Amazon and seeing a picture of the bottle and the five bullet points of why it’s awesome and here’s how you can get it super cheap and we got two day delivery.
That’s not an offer. People that compete like that, people like me come in and we destroy them because it’s like, let’s create a sexy offer that makes it so this product is worth way more, even though it can be a similar product, but I have these other things that I bundled together and made it an actual offer, it’s worth more money.
I can charge more money, and if I can charge more money, what do we know? Whoever can spend the most money to acquire a customer wins. The reason why my supplement companies blew up, again because these guys I was competing against on Amazon, they were able to spend up to $20 to sell a product, where my bottles were $67 and we upsold them bigger bundles, we had other things, so I could spend 2 or 300 dollars to get a customer, where they could spend $19. It’s all about creating offers and understanding that.
So I want you guys thinking through that. How can you create an offer, what could the offer be on each of the steps inside of your funnel? This is your homework. Take the funnel you created from the funnel cookbook walk through, look at all the different pages, on the last video you kind of looked at value ladder. What’s the value I’m trying to give them here and here and here? And now you’re figuring out what’s the offer I’m going to give them in each step in this process? What is the thing that we’re trading here? I’m giving them value, they’re giving me something and I’m giving them an offer and they’re giving me something, email or credit card, or registration or whatever it is for your funnel and then think about the next page. Now that they’re on the webinar, what’s the value I’m going to provide and what’s the offer? And then the next phase.
And so, hopefully you see how these things are tying together, you have the value ladder, how you are giving value at each level in the process and then what’s the offer that we’re wrapping that around to actually give them the value and then that’s the next step.
And then the next video we’re going to go through is actually going to talk about, what are the words, we call this copy. What’s the copy on each of the pages in this process to actually sell that and get them excited about giving you their money, or their email address, or whatever the thing might be. So that’s the next step. That’s your assignment for right now, so go do that you guys. We’ll see you on the next training.
On this episode Russell talks about the second step of the funnel hacker onboarding process, the value ladder. Here are some cool things to look for in this episode.
So listen here to find out how to get customers to ascend the value ladder so you can get more of what you want out of your customers.
What’s up everybody, this is Russell Brunson. Welcome back to video number two here in our Funnel Hacker Onboarding series inside the Marketing Secrets podcast. I hope you guys enjoyed yesterday’s podcast talking about why funnels, why they’re important. Today we’re talking about the value ladder.
Alright so with that, before I show you the video, a lot of times when people think about value ladders, because I think the way I explained it in the Dotcom Secrets book, I talk about going from funnel one to funnel two, to funnel three which is true, but for most people, they spend so much time mapping out the value of, “this is where I’m going to go in the next 20 years. Eventually I’m going to do high end coaching and then I’m going to coach the president of the United States. Then I’m going to become the president of the United States….” They’re going so deep in this huge value ladder, which is good so you understand where you’re going, but it comes down to the micro. What’s the value ladder here, when someone hits my landing page? What’s the value of getting them here, when they opt in, what’s the value?
So that’s what this training is about. It’s kind of micro level of value ladders and how they kind of work together. So let’s watch that clip right now, I hope you guys enjoy it. We’ll see you on the next episode:
Alright welcome back. In the last video we talked about what is a funnel. By the way if you haven’t had a chance to read the Dotcom Secrets book, I would recommend it because this what we go deep into. What is a funnel? The whole concept of whoever spends the most money to acquire a customer wins, is all talked about in here. We talk about funnel structures and it’s a really good book to help you understand the strategy behind funnels if you don’t have it yet. So click on the button down below, there’ll be a page where you can go and get the book, I think it’s $7.95 shipping and handling. But that’s what this is all about, to help you understand funnel structure better.
Now one of the core concepts inside of here that I want to share with you, because it’s such a key to understanding how funnels work is a concept called the value ladder. The way the value ladder works, if you look at this image right here, on the left hand access you have value. This is how much value you’re giving someone. As the arrow goes up, the higher the value is. On the bottom access it has price. And as you go to the right the price gets more and more expensive.
Now most business owners, the most ideal thing would be able to provide the most amount of value for somebody and get the most amount of money. For example, we have a coaching program that we charge a million dollars to create somebody’s funnel for them and that’s amazing. In a perfect world I could go to every single person and be like, “Hey, its a million dollars, I’ll create a funnel for you and it’s going to be awesome.” And the problem, if I walked up and saw you on the street for the first time and I was like, “Hey my name is Russell Brunson, I know I look like I’m 11 years old, but if you give me a million dollars, I will build a funnel for you.” You’re going to think I’m insane because I’ve provided zero value to you at this point.
Yet that’s what a lot of us as business owners are doing. We’re coming and we’re pitching our most expensive high thing and shooting for the fences but people have not received value from us, so they don’t want that. So if you look at how businesses work, they move this thing called a value ladder where initially when someone first comes into your world, they’re kind of testing the water and feeling things out. So what you want to do is try to provide value for them, right there, for free. And if they get value, if they dip their toy in the water and they’re like, “Wow, that was really cool. I had a good experience with so and so.” And they receive value, us as humans will naturally want more.
We’ll start ascending up and say, “That was a really good experience, what else do you have?” and we’ll move up the value ladder where you have a chance to offer them more value, but they’ll give you more money. And then if they receive value at that level, they’ll naturally want more and they’ll keep moving through this ascension until you either stop selling them something or until you offend them.
And that’s how business works, so you understanding the process of this value ladder, and you know this in the real world. If someone came to you the first day and said, “What do you do for a living?” You would tell them and try to explain some stuff and try to give them something like, “Oh cool, that’s awesome.” And you build some rapport and there’d be some value there and then the next thing you do is offer them something else.
It’s the same thing, if and when you met your spouse. The first time you met them, the first thing is you ask them on a date. And you provide value. If you have a good time on the date then you go on a second date and it keeps going on until you get married. There’s this logical progression. Yet, for some reason online we all forget that. All these common sense rules fall out of the world because we’re like, “They’re pixels and things and it’s traffic.” No, it’s people and you have to understand that.
So what happens is every single funnel is a value ladder. When somebody comes to my very first page I’m saying, “Hey, my name is Russell Brunson. I want you to give me your email address.” If I stop there, you receive no value. Why would I give you my email address? If you come to the page and I’m like, “Hey, my name is Russell. I wrote a really cool report called blah blah blah…” Whatever it is and say, “I’ll give you this report for free, just give me your email address and I’ll send it to you.” And you’re like, “Huh, okay.” You give me your email address, I send you this report., you get the report and get some value, you’re like, “That was really, really good. Russell’s a cool dude.”
Then on the next page in the funnel it’s like, “Hey, I sent you the report. Go check it out. I think you’re going to love it. But while you’re here I want to make a really special offer to you…” And try to provide value again, “Normally I sell this thing for blah, but I’m going to give you a special discount because you’re here right now.” Or whatever that thing might be. Because you’re a first time subscriber, normally the first thing I want to sell you is this thing. A lot of times in my business we do books for really cheap, or we do, if you’re an offline business maybe it’s a free exam, whatever it is. Something you’re providing value. If someone gets that, they buy the next thing.
And then the next page is like, “hey you just bought my book for $7.95, the book’s coming, you’re going to love it but some people like to learn in a classroom situation. I have a home study course that’s this.” Or whatever that thing might be. Same thing works in ecommerce. People always tell me, “That works in information but not in ecommerce.” But the same thing works in ecommerce. One of our number one Clickfunnels sellers right now, he built a huge funnel, it was one of the most successful funnels I have ever seen and it started with a flashlight. “Hey this is a tactical flashlight. Would you like to buy it?” and people bought the flashlight and they started thinking, how else can I provide value to this person? He started bringing them through a value ladder.
He said, “Look, you bought a flashlight for this price, how would you like a second one at 50% off?” and boom, like half the people said yes. He’s like, “Hey, now you got this flashlight do you want a kit? Like a carrying case we can put it in?” and people were like, “Oh yeah. Sure. Yes.” And boom, it took them to the next thing. And he kept thinking how else do I provide value? “Do you want rush shipping?” “Yes.” “Do you want this?” “Yes.”
So the value ladder is always thinking about that. So every time I’m working on a funnel, I’m thinking about this. Somebody, they see an ad, they see something, they click on something, they come to my page, the first page in my funnel and I’m thinking how do I provide this person value? What do I want in return? I want their email address or maybe their credit card, want them to register for a webinar, whatever the action is on that page, I’m thinking how do I provide value to this person?
And if I do it in a cool way and they connect and have a good experience, guess what? They’re going to want to buy again and again. And that’s how you build a business the right way.
So as we do more and more of these trainings, we’ll go more into value ladder because the value ladder is happening in a bunch of different places. It happens inside your funnel. Every page in your funnel is the next step of a mini value ladder. Also, we’ll talk about this in the next major training, after someone goes through your first funnel, usually we have a second funnel and that’s a bigger piece of the value, it’s kind of like the micro and the macro. These things are happening all the time, but for right now I just want you thinking about that.
Every single interaction you have with somebody, you need to provide them value. And then if they like that they will naturally ascend up and want more value and I can charge them more. If they like that I can provide them more and we keep taking them through this process. That’s how I can go right now and get people to pay me a million dollars to build a funnel for them, because I’ve provided value at all these levels.
I provide value through my books, through my software, through my training, through my events, now when it comes to them it’s like, “Yes, I trust Russell. I have rapport with him. He’s awesome. I believe that he will do what he’s going to do.” And now they’re willing to invest the big money.
For your business it’s the same thing. You gotta start thinking through that. I want you guys to understand that concept of the value ladder. Your homework for right now is map out a value ladder. This is not talking about all the products and services you might sell over the next ten years, I’m talking about just this initial funnel. The funnel you started building in the last walk through, you have all these different pages right, depending on which funnel you picked inside the cookbook.
I want you thinking, if someone lands on this page what’s the value I’m providing them in exchange for whatever is happening, their email address? If I go to the next page, what’s the value I’m providing in exchange for them to give me their credit card? What’s the value I’m providing to get them to buy the upsell? What’s the value to get them to register for the webinar? Whatever that thing is for your business, I want you thinking through that and writing out every single, look at all the pages in that funnel and think through what’s the value ladder I’m taking them through inside of this funnel?
And that is the key. In the next video we’re going to talk about now that you got the value, how do you structure the offers. The next video will be about the copy to sell the things on the pages. But right now I just want you conceptually thinking what do you have to offer people? Of all the products and services and ideas and the things that you have, what’s the logical progression you can take somebody through to give them more and more value, so they can build a relationship with you? So they can buy your products, buy your services and you can change their life. That is the goal.
So that is the assignment right now and the other thing is if you don’t have a copy of this book yet, I highly recommend the weblink down below to go get it. And again, this will teach you all about funnel structure, it’s going to teach you about value ladders, a whole bunch of other things. This will help you understand the strategy of funnels in a much deeper way. So get the book if you don’t have it yet as well. Thanks so much. See you on the next training.
On today’s special episode of the Marketing Secrets podcast, Russell shares a video for the new onboarding process in Clickfunnels. He talks about the four core things you should know and goes into detail on the first one, which is what a funnel is and does your business need funnels? Here are some awesome things you will hear in this episode:
Listen hear to find out more about the first core concept you need to know for the Funnel Hacker Onboarding process.
What’s up everybody, this is Russell Brunson. I want to welcome you to the Marketing Secrets podcast. I’ve got a really special episode, actually the next 4 episodes are kind of some special episodes I want to share with you guys, that I think you’re going to love. So let’s get into it.
Alright so, on this first episode, I want to give you some back story on what’s happening and why I made these four special episodes for you. Right now inside Clickfunnels we are working towards our big viral video launch on the 15th. With that we are trying to change a whole bunch of things, fix the onboarding process, make thinks simpler, simpler for people. Because if we get a huge influx of customers, especially people who don’t really know our marketing, or understand what funnels are or how they’re doing it, we have to really simplify the process.
So that’s what we’re doing, a simplification of this whole thing. I don’t know if you’ve noticed, our Clickfunnels support has gotten so much better. We shifted from it taking on average, a little less than an hour to get live response, now we’re at a 3 minute medium. So many cool things we’ve been doing trying to prepare for this thing, which is now like two weeks away for us. It’s kind of stressful, not going to lie.
One of the cool things we’re having is this really cool gaming, badging system so when somebody comes into Clickfunnels there’s like this gamified onboarding process. You’re doing things, you’re moving throughout it, it’s going to be really cool. So by the time some of you guys are listening to this, it’ll actually be live so you can go and see it.
But in there, a couple of things with Clickfunnels. With Clickfunnels we’re teaching how to use the software, but also people have to understand the marketing behind it or else they’re not going to be successful with the software, so it’s kind of interesting. So I tried, how do I teach all this funnel psychology and stuff in a very short, compressed period of time? So we did that with one of the little badges that people will win here inside of the onboarding process. So that’s kind of what’s going down.
So with that I basically created four different videos that are the core foundational things to get people onboarded to understand the marketing behind funnels very, very quickly, very rapidly. So that’s what these episodes are about. I’m actually going to just play those four video clips. Now in the video clips I’ll say, “Click on the button down below.” And “You’re going to get this thing over here.” And “This is your homework assignment.” Just know that those are from the onboarding process. If you actually want to get the homework assignments, if you want to see the things I’ve talked about, you do actually have to login to Clickfunnels and go through the onboarding to get those.
But I want you to understand because I think, it hopefully made sense. Maybe it makes no sense. But I tried to really simplify the process of four core things that are the four things to really understand. Number one is why do we have funnels? Why is that important? Number two is the value ladder. A lot of times you think about value ladder from a high level, like first I’m going to do a book, then I’m going to have an event, then we’re going to do one on one coaching. But I want to talk about value ladder from a micro standpoint, instead of the macro.
So it’s like landing pages, how do you give value on that. And then what’s the value on the sales page, and the upsell page. How do you do that? So we go into the value ladder in video number two. Number three then is how to create an offer which is something, it’s funny in my mind, I think this common sense to me, or intuitive or I’ve done it so long I don’t think about this. But it seems like as we’ve been doing the Two Comma Club Coaching that one of the biggest problems and questions people have that Steven deals with everyday is how do we create an offer. So I’ve never really talked about that.
I guess I assumed, I think I assumed that people understood and I found out now that they don’t. So I go deep into how to create an actual offer, which I think is cool. Hopefully it was good, maybe it’s lame. But hopefully it turned out good to help you understand, “oh that’s what I need to be doing. I need to be creating lots and lots of offers. That’s the key to this whole thing.”
And then the fourth step was understanding copywriting because copywriting is like the last layer, it’s how you actually present the offer. So we have why you need a funnel, inside the funnel what is the value you’re providing each step inside the funnel. Then from there what’s the offer you’ve created in each step inside the funnel to actually provide that value and then the last one is the copywriting, which is how you actually sell the offer, which provides the value, which is how you get someone through your funnel. That’s kind of cool.
So anyway, that’s what I’m going to share with you guys. So over the next four episodes we’re going to go over that. So this first one we’re talking about why do we need a funnel. Some of you guys have obviously been funnel hackers forever and you know this stuff. Some of you guys might be like, “What the dump is Russell talking about?” So that’s what we’re talking about now, why funnels. I’m going to show you guys that clip and that’ll be what’s happening here on this episode of the Marketing Secrets podcast.
Hey this is Russell again and today I’m excited. Because today we’re not just talking about Clickfunnels, which is one of the coolest things in the world but for you to really utilize Clickfunnels and really have success from it, I think it’s vitally important that you not only get good at using the software and using the tool, but you actually become a marketer. Clickfunnels was built by marketers like me, for marketers to be able to market their products and services.
Sometimes people come in and have a product, they have a service they want to sell and they throw it into Clickfunnels and build a funnel and then they’re like, “No one’s buying it, nobody’s coming to my thing, no one’s giving me their email address. Why not?” It’s because it’s not just something you put up there and hope that the best happens. It’s something where you have to understand the marketing behind it.
So what I want to do during this walk through is to help you understand some of the core, fundamental concepts of marketing that are essential for your success inside of funnels. Because if you understand these things when you’re building funnels, your funnels will become profitable, they’ll actually make money and you’ll have success with Clickfunnels. And that’s our number one goal for you. So that’s kind of the game plan.
So to kind of step back, because I know that a lot of people when they first get into Clickfunnels, they don’t even know what a funnel is. So depending on where you’re at, you may know exactly what it is, you have a hazy idea, or you have no idea at all. Most people obviously have heard of a website. When I got started in this business 15 years ago, websites were the thing. And It’s funny because I remember back then everybody would come and they’d say, “Do you think I need a website? Everyone’s talking about websites. Should I get one?” and now we kind of laugh about that because there’s no business, I don’t think, that doesn’t have a website. You have to have a website to exist.
So we just kind of assume it now and that’s kind of what funnels are today. Funnels are the future. They are the evolution of websites. It’s where everything is going. People always ask me, “Well do I need a funnel for my business?” And I always kind of chuckle because they don’t understand the strategy, when they do it’s like, “Oh wow, there’s no point to a website, the only thing I need is a funnel. It’s where everything’s going.”
So that’s what I wanted to really help you guys understand. I think the best way for you to really understand it, I’m going to tell you guys a story about how I kind of got it. And when you understand this, it should hopefully make more sense inside of your business.
So first core concept you have to understand, I learned this initially from one of my very first marketing mentors, his name is Dan Kennedy, and he said this, “Whoever can spend the most money to acquire a customer wins.” Now when I first heard that, it didn’t make perfect sense to me. I was like, “That doesn’t make any sense. Why would I want to spend a whole bunch of money?” And I remember hearing that and it didn’t really resonate with me. But bear with me as I share this story with you, it’s going to make, you’re going to find out, this is the key. The most important thing to understand in business, in marketing, in funnels. Whoever can spend the most money to acquire a customer wins.
So let me tell you my story. When I got started in this business back 15 years ago, I was in high school and I’d built my very first website selling potato guns. Now I’d created an information product, I setup a website, I’d done my best and back then the way everyone got trafficked to the websites was by using a website called Google. So I went to Google and started buying my very first Google ads. Now as a college student, I didn’t have a ton of money, so I was able to invest about $10 a day into Google ads. The good thing for me is I was selling this DVD for $37 and what happened is on average, for every $10 I’d spent, I’d sell about 1 DVD.
So you do the math on that, I was spending $10, making $37. So I had $27 profit that I was putting inside my pocket. What happened is a little while later, Google shifted their algorithms and kind of changed how things worked. And the price for every single click started going up and it got bigger and bigger and bigger. What happened is one day I woke up and the ads that I was running were exactly the same. I was getting the same amount of clicks, the same amount of people on my website. But now instead of spending $10 a day to get the same amount of traffic, I was spending $50 a day.
If you do the math on that, you spend $50 a day, make $37 a day, I was losing $13 every single day because of my website. Now I don’t know about you, but I really quickly, my wife and I realized that we couldn’t keep doing that and stay in business. After four or five days I had to turn off my website and it was over for me. And unfortunately for me and for so many entrepreneurs that’s where most entrepreneurial dreams die. You’re spending money and you can’t be profitable and it just falls apart.
I started learning this lesson. Whoever can spend the most money to acquire a customer wins. I couldn’t spend more than $37 a day, because that’s all I was making. I was capped at that. And that’s if I just wanted to break even. And so a few months later, I had a friend who was in a similar business to me and he called me up and said, “Hey Russell, I think I figured out this secret. I started adding upsells to all of my products.” And I was like, “What do you mean upselling?” he said, “Well, it’s kind of like McDonalds. You’ve been to McDonalds?” I said, “Yeah.” “You know when they you offer you a hamburger..” I said, “Yeah.” He said, “Did you know for them to sell that hamburger they actually lose money? The money for the ads, the promotion, the marketing, they actually lose money. So they sell you a hamburger for $2 or $3 and it costs them $4 or $5 to get you there in the drive-in.”
“But they added a little sentence on there. They said, ‘Hey, would you like fries and a coke with that?” and the majority of people say, ‘Oh yeah. Throw that in there.” and they did that, the fries and coke is where they make their money. So they spend $3 or $4 to get someone there, they sell a hamburger for $2, they lose a dollar, but they ad fries and a coke and all the sudden, boom. They’re profitable.”
When he said that, the light bulb went off in my head and I said, “okay, well how do I do this?” and so he showed me his website and he had similar websites to me selling little information products. He said, “Look, what I did is I started having upsells, trying to sell the next thing that someone would need if they bought my first product. “ And I said, “How would work for my potato guns? I don’t know.” And he said, “Well, when somebody buys a potato gun DVD what’s the next thing that they need?” and I was like, “Well, the next thing is they’d have to buy the pipes and the glue and the BBQ igniter and all those pieces that you have to go the store to get.” And he said, “You should make the kit and just upsell the kit.”
So I was lucky, I found someone up in Northern Idaho who actually sold potato gun kits and we did a partnership and started adding those as upsells. So I transitioned up my little website into my very first funnel, I didn’t know that’s what it was called at the time, but it was a funnel. So someone would buy my DVD and then the next page we’d upsell them a potato gun kit.
Now if you look at the math how this all worked, I was still spending $50 a day on Google, that didn’t change. They didn’t lower their prices for me. They were still charging me the same amount. And I was still averaging about one sale a day of my DVD. So I was only making $37, so I was actually losing money. But then, what was cool is that one out of every three people who bought my DVD ended up buying my upsell and buying my kit.
You look at the math, my kit was $197, that means one out of three, I made an extra $65 dollars for every DVD I sold. That means I spent $50 a day and I was making $102 a day. So you do the math behind that, I was actually making $52 every single day. Now that is when the whole light bulb went off in my head. That’s the secret. If I can spend more money to acquire a customer, then I win. That’s when I realized that websites made me broke, but funnels actually made me money.
When I started my career, after I did that, I started getting excited, I started realizing wow, there’s so many ways to do funnels and I could put funnels into any business. And I started doing that and started going into really competitive markets where there’s tons of competition. I would look and see these people, all they had was a website selling a product and I would take that concept and start upsells and downsells and adding different things in there and start competing against these people. And what’s crazy is they could spend however many dollars a day in advertizing. I could spend two or three times as much money and still make more money and very quickly I started beating out all my competitors in every market we went into.
That’s when I realized, just like Dan Kennedy told me, that whoever can spend the most money to acquire a customer wins. And that’s why funnels are so important. Especially if you’re struggling in your business right now. If you have a business and you’re break even or you’re losing some money, a funnel is the secret. That’s what gets you from breaking even to becoming profitable.
If you’re doing well but want to grow, a funnel is the secret. It’s how you start taking your business and scaling it. You make more money for every single person who comes into your funnel. The funnels are the secret to growing business and getting your message, your products, your services out into the world. That’s why we’re so excited about funnels.
So I wanted you guys to understand the concepts behind those things. Obviously there are lots of different types of funnels, as you learned in the earlier walk-through, inside the cookbook we had 22 different types. So some of the funnels are specifically for selling a product, like my potato gun DVD, where I sold a DVD and then I upsold a potato gun kit. Some funnels aren’t for that. Some funnels are for generating a lead, then you can send emails to them and sell them things in the future. Some are to generate applications so you can call them on the phone. Some are funnels to get people into your actual location.
It doesn’t really matter, there’s different funnels for different situations. But all a funnels is something where you’re taking somebody, and you’re taking them through this process to get the end result. What’s interesting is that I think a lot of people think that funnels are this mysterious thing, yet it’s happening every single day right now. In fact, if you run an offline business, I promise you, you already have a funnel. It may be a really bad one, but you have one. Think about this.
Let’s say you’re a chiropractor, or a dentist or something. Somebody sees an ad, they drive by and see your billboard, they see your place, they get a referral, something, and they come to your location, they walk up to your door, what’s they first thing they do? They open the door and walk in. Something’s happening, they’re coming into this funnel and they’re greeted by somebody. It could be your front desk receptionist or whoever. They’re saying something, they’re trying to get them to schedule an appointment or set up a call or whatever the thing might be and then after that happens they take them to the next step and the next step and every business has it. There’s some kind of funnel, some kind of process you’re taking people through all the time.
The online funnels are the same thing. People think its something different, but it’s not. If I’m driving an ad from Facebook, they’re going to come somewhere, to a page, and maybe on that page I’ll try to ask for their email address, or maybe I’m selling them a product, I’m taking them down a path, just like I would if I was selling somebody face to face.
So the coolest thing about funnels is it’s not something new or different that you’re not used to, it’s the same thing you’re used to just in an online format. When you start realizing that, you start realizing funnels are happening everywhere around you. For me, I started noticing them over and over and it gets me so excited to see it and now it’s coming back. How do I do this for my business online? So that’s kind of the game.
Now, I’m going to be walking through a lot more of these things through the next training videos down below, but I wanted you guys to understand, that’s what a funnel is. I want you to understand the one core concept. Whoever can spend the most money to acquire a customer wins. That’s how you grow a company, that’s how you beat your competitors, that’s how you sell more products, that’s how you get your ads more out there, that’s how all the things you wan t in business, all come off that concept. Whoever can spend the most money to acquire a customer wins. And the way you’re able to spend more money profitably is by having a funnel.
So I hope at this point I’ve sold you on funnels. They are the key to everything in life, at least related to business. So I hope you understand that. With that said, your assignment right now is just to kind of think through that and understand that and understand the power and importance of funnels. Think about your existing business, think about the business you’re in right now. Let’s say you do have a regular website, how do you take all these things and how do you restructure them into an actual funnel? Where are you seeing funnels right now? If you have a regular business, do you see the funnel right now? What does that look like? What’s the process somebody’s coming through? And then what can you do to fix those things. And just start thinking about those things because it will get you excited about funnels. With that said, thanks so much and I’ll see you guys on the next training.
Bonus Episode - Why Entrepreneurs Suck At Vacations
How to recover quickly, when you keep on getting knocked down.
On this episode Russell talks about spending his day putting out giant fires, so he can get up and do it all again. He explains why it’s important to get back up whenever you get knocked down. Here are some of the awesome things happening in today’s episode:
So listen here to hear Russell’s inspirational story of how he makes it through the kind of challenges that would keep a lesser man down.
What’s up everybody? This is Russell Brunson, welcome to a late night Marketing Secrets podcast.
Hey everyone, I hope you guys are doing awesome. It is a beautiful night. Do you hear the crickets out there? It’s kind of creepy when you get to the darker spots. I hope you guys are doing awesome. I wanted to make you guys a video and run a podcast today about something I think really, really, really important. There we go, there’s some light for those who are watching the video version. If you’re on the podcast, it doesn’t matter. You can hear my voice.
Alright, I want to talk about something interesting that I realized today that I think is what keeps a lot of people back. It probably kept me back a lot when I was first getting started. One thing, I’m sorry I’m looking for, I’m at the pool house, I’m drinking some Keto OS because I love the stuff, so I have one every morning and one every night. It is my sweets and that is what I’m doing. That’s what I’m looking for, if you’re wondering what I’m doing and why I’m talking weird.
What I want to talk about today, for example, we had a lot of crap happen. Not little things either, huge things. Things that are devastating. Thing that in my past would have crippled me. I would have stopped and been like, “Ugh, ugh, ugh.” And it’s interesting because I see people now days who are in business and they’re moving forward, moving forward and trying to do stuff. And not just business, honestly, it’s all aspects of life. It’s their personal life, it’s their family life, their relationships, it bleeds in a lot of different things.
But for this purpose it’s business, where something really crappy happens. You have these plans and things you think are going to be happening and then you hit this wall and you’re like, you throw your hands up in the air, I don’t know what to do. So you just stop, right. You just give up.
Like I said, I think there was a time where I probably did more of that. And I think I’m lucky. When I grew up, I was a wrestler, as a lot of you guys know. One thing that happened with wrestling is and it’s probably a good thing, I was really bad at first. I’d get beat a lot. In fact, my brother Scott, who is going to be editing this video, when we first started wrestling, he’s my younger brother and he was beating me at first. As a big brother it was really embarrassing. Luckily, I loved wrestling and he didn’t so I was able to pass, but he would have been beating me my whole life, which would have been really embarrassing.
But because I was getting beat at first, I wasn’t like the best kid so I got beat a lot, and then I came back and I learned how to beat people. Probably the best example of this, my junior year in high school, my goal was to be state champ, I thought I was going to make it. What’s interesting is, as I was going for it, my first match my junior I wrestled this guy named Nick Fresquez from Hunter High School. Sorry there’s the ice coming out. Anyway, I told everyone I was going to be state champ. I was talking all the conference stuff, and my very first match wrestling Nick Fresquez, who is returning, he’d taken second place at State a year earlier, he’s returning back and he beat me. My very first match the whole year, I was devastated.
Luckily for me, my dad filmed the match, so what we did for the next four months, every single night we watched that match and then we’d practice in how to beat Nick Fresquez. And then I never saw him, I never wrestled him the rest of the year, but then at the end of the year, sure enough he was on the opposite side. He was ranked first in state and I was ranked second and we came against each other in the finals, I wrestled him. In the finals I beat him because I knew his moves. I practiced them every day for four months. In fact, I actually beat him, I think I told you guys this story before. But I beat him with the same move he had beat me with, which is kind of fun.
So I was used to getting beat up and then coming back and learning how to win. Getting beat up, come back and win. So that has helped me through my life. I think in business it’s the same thing. I would start and get hit with something, sometimes it’s like hitting a road block. How many of you guys have felt that? Or like hitting a wall and you’re just stuck and you’re like, I don’t know how to overcome this. This is an insurmountable object and I don’t know how to overcome this. And we hit those things.
So that happens all the time, like I said, in business. And what’s interesting is most people don’t get past those. They hit the wall and then they freeze up and stop and then they go watch the TV or quit, whatever those things are. It’s interesting because I see that a lot with our entrepreneurs, who a little road block or hiccup will come and then they just stop. And it’s like, don’t stop, keep going. Keep going.
But I think what happens, is the more you do it, the more your capacity increases. Your ability to handle those things and take them and plow through them and keep moving forward on them, you know what I mean?
So today we had so many things. We were supposed to watch this viral thing, if you go to….who knows if it’s still live when you watch this, but cfgoesviral.com was this really cool thing. What I wanted to do, I wanted to make where somebody, they opt in to this thing and then they get a referral link and they refer other people, and they get a dollar for everyone they sign up. And it was going to make this huge viral thing that would grow really, really fast. So we spent the last 2 weeks getting all the things put together, creating the video and sales page, the structure and the flow and the funnel. Everything was working, we tested it, and I wanted to build it inside of Clickfunnels, but we couldn’t because it’s this feature we don’t have right now and Todd’s like, “We could build it in the future, but we don’t have time to do it, because all this crazy stuff is happening for the launch.
So we didn’t, and there was this third party service we decided to use. So we used this third party service, we start trying to test it and all these things aren’t working. We got it working so it pretty much worked and we did the launch and sent emails out and we started a Facebook Live. It was all exciting and instantly all these people started coming and then guess what happened? Boom, the whole thing crashed within minutes.
We called the guys up, the service and we’re like, “Dude, our sites are down.” And they’re like, “Uh, we’ll call you back.” Okay, that’s not good. And the whole thing is down 15 – 20 minutes it’s down. And finally we see, everything goes offline, they reset their servers, it comes back up and it’s working, but we had to pause emails and everything at the time, so he comes back like 15 minutes later and he’s like, “It’s been 15 minutes, nothing bad has happened. You’re good to go.” We’re like, “Dude it’s because we stopped everything. We stopped the ads, we stopped everything. If you look at this…” I think we had 5% of our emails sent out and we just crushed their servers and it was just done. And we’re like, “Dude, you don’t understand. We’re trying to 100 thousand opt in’s in 7 days. To get that, there’s probably going to be a million to a million and a half, maybe two million people that are going to come through your links. Can you handle that?” and they’re like, “No, we can’t handle that.”
We’re like, “We told you numbers ahead of time.” And they’re like, “Well people always tell us numbers but no one ever hits them. We didn’t believe that was going to happen.” I’m like, “We just launched this viral contest. People are signed up, they’re sharing links. We can’t stop this now.” But the service wasn’t working. And it’s just like, most people, and me 5 or 10 years ago would have been like, “We’re screwed. What are we going to do?” But it was like, “Okay, we gotta keep moving forward. What are we going to do? What do we gotta fix?”
So I messaged Todd and Todd’s like, “Alright, I’m pulling an all nighter.” So he went and Jamie Smith came in and they spent the whole next 4 or 5 hours coding this whole thing out and rebuilt from the ground up the entire company software that we did and then built it into Clickfunnels. The testing is all done and they’re going to roll it all out first thing in the morning and then we’re going to relaunch the viral campaign right afterwards and hopefully get the same impact. But that could have been devastating.
That was one thing. And it was like 4 or 5 things like that just today that happened. Insane. The bigger a company gets, the more fires there are. I’m like, there are like 4 huge fires….no 5. 5 huge fires that I put out today. That was one of 5 huge fires.
One of them was some yahoo causing fistfights and threatening to kill people in our Facebook group and it happens to be a friend. He comes in and then we block and he starts threatening me and all sorts of stuff. That’s happening and then the next thing, and the next thing, and the next thing. All these fires are happening at the same time. I can’t stop because we still have this launch happening.
I spent probably 4 hours today working on the new sales letter for when the viral video goes live, which is so cool. I can’t wait for you guys to see it, I’m so excited. And then on top of that, I gotta record like 40 videos tomorrow, so I was writing the scripts for those and mapping out the sequence and timeline. Plus we’re working on the event funnel for Funnel Hacking Live. So I had to go through and finish another round of edits for the schedule. Then message all the potential speakers, invite them to speak, get the flow done. And then the viral video party, we had to shift the whole timeline, so we’re calling Boise State and trying to shift…..
It was all these fires, fire after fire. Any one of those should have crippled us, or me, or our entire team. They should have stopped, but we didn’t. We kept going forward. I don’t know why I’m sharing this, other than I think most people stop way too fast. And I don’t know if it’s just from doing it so many times and so often.
It’s funny, I remember somebody told me once… I think Dan Kennedy told me, “Once every quarter an entrepreneur will face a crisis that will either make or break his company.” I’m like, “Once a quarter? Dude, we’re getting that 4 times a day. 4 quarters of the day and consistently.” And the bigger we get, the more those things are. The one nice thing is that typically, you don’t have the company blow up overnight. So I’m lucky that I had 10 years of cutting my teeth and trying this thing and bankrupting two companies and going up and down and all sorts of failures, so that when I had the big success my capacity has increased and I’m handling things pretty well.
I screw up a lot. Just so you guys know. There are public screw ups, where a whole affiliate system that we built out crashes in the middle of the launch. Anyway, there’s just things that happen but most people just stop too fast. It’s kind of like lifting weights. The only way to keep moving through those things, because some of you guys hit those things and you stop and I know your….hopefully one or two of you guys hearing this are saying, “That’s me, I hit and obstacle and I freeze.”
So what I want you to understand, it’s like lifting weights. You’re pushing and pushing and you can’t do anymore and it freezes and it can’t keep going. That’s good, it’s tearing your muscles and they repair and you gotta go back again, you gotta go back again, you gotta go back again. And if you keep doing that, your capacity will increase and you’ll get better and better until someday you will have so many problems like me that you’ll have them four or five times in a day and you’ll just shrug it off and it’ll be fine.
That’s just, I don’t know the exact process to doing it, it’s just doing it. It’s just like when the thing hits you and you’re like, “Gah, that sucks. Alright let’s go.” Boom. If you’re in a fight and someone punches you in the face, you’re like, “Oh, that hurt so bad but I’m in the middle of the fight. Let’s go.” And you just go right back in. That’s the kind of attitude you’ve got to have when the thing punches you in the face or it knocks you down or whatever. Because most of those things, it’s like you’re this far away from success.
In fact, on the new sales letter for the Clickfunnels page, you’ll see it. Some of you guys know the viral video is about a Gold miner and all this stuff. So there’s an image we have and it’s a drawing and it says “The miner who quit too early”. And it shows this guy pick axing and he’s digging into this huge mountain and he turned around and he’s walking away and then you look at the side picture, a side cut of the mountain and you see he’s an inch away from all this gold.
And sometimes that’s how it is. We get punched in the face and we knock back and we’re like, “dang, I don’t want to do that.” and you just stop. And it’s like, ugh. All you gotta do is step back up and get back in that fight one more time and then you’re there. You’re so close to it. That’s what most people don’t get to. Because it’s the closer you get, the more resistance there will be to the thing you want. As you’re coming closer and closer and resistance is coming, is your ability to get back up and keep going.
There’s a song in high school in the 90’s that we used to play, in fact I played it today after getting hit in the head like 5 times. I was like, “Hey guys, I gotta theme song to keep us going right now.” And it was that song, “I get knocked down, I get up again.” That’s it. You get knocked down and you gotta get back up again as fast as you can. Because the more resistance you’re getting, the closer you are to where you’re trying to get to. Just know that.
Know that whatever you desire right now, the closer and closer you get to that, the more resistance. So you have to increase your capacity to handle those attacks, otherwise you will crumble underneath it and you’ll never get to your goal. But also know that the harder those punches are, the more frustrating all those kind of things, it means you’re close. The closer you get, the harder it’s going to be and then all the sudden, boom. You’re going to be there.
But you gotta be willing to get knocked down and get back up again and take that next step. Take the leap of faith, take that step into the dark. Whatever that analogy is that you need, that’s what you gotta do. And when you do that, that’s where it’s at. I think most of us, I may be wrong, I think I’m right though. I think most of us, the times that we fail, if we fail and don’t get what we want, we’re probably one or two knockouts away from success. It’s just getting back up, putting the gloves back on and going back into the ring one more time. That’s it. Maybe get hit again, knocked down again and you’re like, “one more step, one more.”
It’s there, you gotta taste it, you gotta feel it. That’s enough now. That’s like 40 ananlogies. Hopefully one of those connected with you guys. I got sports analogies, I got everything in there. Alright, well I’m heading in. I’m going to drink my Keto’s, I’m going to go to bed. I got a big day tomorrow. I gotta film like 40 videos. They’re not as fun like this one. Alright, there you go guys. Appreciate you all, have a nice night and we’ll see you soon. Bye.
Behind the scenes call with Myron Golden and Russell Brunson.
On this episode you will hear Myron Golden talk about the reason’s people make a lot of money versus a little money. He goes through the four levels of value for creating income and explains each level. Here are some of the insightful things in this episode:
So listen here to find out what the four levels of value are and how much money each level is worth.
What’s up everybody, this is Russell Brunson. Welcome to a very special impromptu Marketing Secrets podcast. I just got off of an inner circle call and it was so awesome I wanted to share it with you.
So I’m on an inner circle call, and the inner circle are my 25k members and there’s 100 of them and we have a group closed at 100 people. Once a month I do consult calls with all of them and one of them today was with Myron Golden, who is one of the coolest people in the world. And in the middle of this thing he dropped, I don’t know 10-12 minutes of the coolest thing about how income and the different levels of income, it was so good I wanted to share.
After he ripped on it for like 15 minutes I was like, “Can I put that on the podcast?” and he was like, “Sure man.” So I’m doing this really quick before I jump on the next call. I’m going to plug this clip in here. This will help you understand the levels of income and if you’re stuck where you need to shift and what those changes are for you to get to where you want to be from an income and finance standpoint. It’s awesome. So listen right now and I hope you enjoy this episode of the Marketing Secrets podcast.
Myron: There’s a reason people who make a lot of money, make a lot of money. There’s a reason people who make a little money, make a little money and it’s because income is the result of value created and offered in the marketplace. So value is what creates income and there are four levels of value and if you’re operating on one of the lower levels, you can only make so much money. I will just tell what the four levels of value are so you can just kind of wrap around that.
There are four levels but there are five resources. The top level of value, you have two resources you can use. So every level has one resource, the top level has two resources. The lowest level of value is implementation. That’s the lowest level of value. That is the people who do the thing. So if you do the thing, you’re the person who does the thing, you make the least amount of money. I basically tell people in the presentation if you’re an implementer, I know how much money you make. You make somewhere between minimum wage and $80,000 a year. You make minimum wage if you’re working as housekeeping staff at a hotel, or McDonalds. You make $80,000 a year if you’re like a mechanic that works on Rolls Royce or Bentley’s or something. That’s your income window.
And then the next level of value, and by the way, the resource you use at that level is your muscles. You use your muscles to make money. By the way, I shouldn’t show that on camera, but it’s here to protect, not to harm you. Anyway, pardon my corny, I’m a corny dude. What can I say? So the resource you use, your muscle to make money. The whole premise of the concept is that money is spiritual in nature, it is not materialistic in nature. So if you’re using a physical resource, like your muscles to make money, then your income is going to be limited. If you want to make more money then you have to operate at a higher spiritual level. Does that make sense so far?
The next level of value, which is the second to the lowest…
Russell: The two resources there were muscle and what was the other resource?
Myron: There’s only one resource at that level, that’s your muscle. The top level has multiple resources, the bottom levels only have one. Does that make sense? So the lowest level is implementation. The second to the lowest level is called unification. That is you use, your resource is your management skills. You use your management skills to make money. You don’t do the thing, but you manage the people who do the thing. So you make more money than the people who do the thing, but you still have a limited income. You’re going to make somewhere on the low end, between $40,000 a year, on the high end a quarter of a million. $40,000 if you’re a manager at Taco Bell, high end, quarter of a million, you’re a middle manager, vice president or something at Lock Heed Martin.
That’s your income window. If you want to make more money than that, like working harder in the same level doesn’t make you more money. So the next level is called communication. It’s the second to the highest level of value. Communicators are some of the highest paid people in the world. I’m not talking about people who communicate a message from their head to somebody else’s head, but people who communicate a message from their heart to somebody else’s heart. They can make, they use their words to make people feel something. You know exactly what that looks like because you do it all the time.
So you’re communicating a message. When you use your mouth to make money, on the low end you’re going to make $100 grand, on the high end you might make 100 million. Low end, 100 grand you sell cars. You make $100,000 a year. High end, 100 million, You’re an actor. You’re an A-list actor, you might make a $100 million dollars a year. You’re Robert Downy Jr. You’re a Denzel Washington. You’re an A-list actor, you’re a singer. You’re an A-list singer, you produce albums. You’re a Jay-z, Usher, Beyonce. You are communicating. You’re either an author, a speaker, an actor, a songwriter, a playwrite, or a sales person.
You launch this business called Clickfunnels even though you don’t know how to program, but you do know how to communicate the message. #justsayin. So communication is the second highest level of value and people who get really good at communicating can make a lot of money. People who resist communicating, and if I quote a friend of mine who lives out in Boise, Idaho, they just hate money.
So communication is the second highest level of value and you use your mouth to make money. That’s the resource, you use your mouth. And it almost doesn’t even seem fair, because fair is not a real concept. It doesn’t seem fair that people who talk make more money than people who move things, who have a hammer and nails, or dig holes. But they do.
I have these guys come out here and look at my roof today and the guy told me he’s working for this roofing company for 40 something years and his skin was all leathery and he had sores on his hand. I was like, oh my goodness. It’s so painful. He uses his muscle to make money and he’d been doing it for 40 years. I just thought about that just now. Sometimes people will be physically diligent so they can maintain a state of mental laziness. They won’t work hard at learning a new thing, but they’ll work hard at doing what’s already not working. That’s the kind of progression I’m taking people through.
And the highest level of value, are you ready? Drum roll please. Highest level of value is imagination. You use your mind to make money. That’s one of the resources, you use your mind. The other resource with your imagination to make money, is money. So those are the two resources you use your mind to make money with. Are there people who make money trading stocks and options and commodities and all that stuff? Are there people who do that? Absolutely.
Are there people who lose money doing the same thing? What’s the difference? The difference is how they use their mind. So your mind is your greatest resource for creating wealth. But most people, we’ve been programmed our whole life not to think. Most people don’t think. They think they think. They just think they think, but what they really do is they’re really regurgitating pre-programmed responses that were programmed to them while they were plugged into the matrix and they think they’re having a thought.
So Mind Over Money Mastery is a program where I teach you how to use the three highest level resources and the two highest levels of value and teach you how to use your mouth, mouth mastery. I teach you mind mastery and I teach you money mastery. That’s why it’s called Mind Over Money Mastery. Thank you.
It's amazing that marketers don't discuss this simple and lucrative funnel fix more often...
On this episode of Marketing Secrets, we have the last bit of knowledge Russell wants to share from the affiliate mastermind. This time it is a tip from Trevor Chapman. Here are some of the super informative things you will hear in today’s episode:
So listen here to find out how making your page load faster could significantly improve your conversion rates.
What’s up everybody, this is Russell Brunson and welcome to the last of the secrets I want to share with you from the affiliate mastermind. This one has to do with page load times.
Okay, so I hope you have enjoyed some of the recaps we’ve shared this week. There’s one more cool thing I wanted to share with you. I’m not going to actually show you the video clip of it. But I do want to explain the concept because I think it’s pretty valid and I think it’s interesting and it’s something I’m going to be testing and it’s worth it for all you guys as well.
So this actually came from Trevor Chapman, and Trevor is one of my inner circle members who was there. It’s interesting, he was talking about doing all sorts of stuff with his funnels trying to figure things out and he ended up starting to put Google analytics on stuff to look deeper at everything. And as he was looking at analytics he was trying to figure it out and he couldn’t find someone, so he’s like, “I gotta dig deep in this and try to figure some stuff out.”
And a couple of things he found that were interesting and I think it’s worth listening to. So number one, he said that basically 68% of visitors, I don’t know if it was his page or if it was an industry stat from Google analytics, but 68% of people leave the page before it finishes loading. So they see your ad, they click on it, come over to the page, the page starts loading and 68% of them leave before the page finishes loading, which is interesting.
So he started going back in and started saying, “My page is loading too slow. I need to increase my page load speed. If I’m losing 68% of people before the page even loads, that’s 2/3rds of my traffic or whatever the fraction is on that, never even see my ad.” So he started doing stuff to lower things. Lowering the image size, lowering page size, page structure, a bunch of stuff like that and increasing how fast the page loaded. And he got his, I can’t remember how much he decreased the load time, but from 25-30 seconds down to 10 seconds, down to 5 seconds. And as he did that he 2-3x’d his income. Not by changing the page or ad or anything, just by reducing, increasing the page load time, which was super fascinating.
In fact, he kind of mocked, he teased me because the clickfunnels.com homepage right now, I don’t think I ever optimized those images, but it takes almost 30 full seconds to load the entire page, and he’s like I bet you 68% of people never see that thing. I’m like, “That sucks.” So that was kind of interesting.
Then he made another observation that for me was super fascinating. He talked about how people like me say ugly pages convert better, or your page….a webinar registration page without a video on it increase conversation rates and all sorts of stuff. He’s like, “I always thought it was because ugly pages convert better. No, the problem is a lot of times pretty pages take way longer to load.” You’ve got beautiful background images and a video file and all that kind of stuff just takes longer to load. That’s why people are leaving.
Where with the ugly ones, it’s just html code, there’s text and some stuff, they load faster and therefore instead of 68% of people leaving, it maybe drops down to 23%. You’re getting twice as much traffic just by increasing the load speed time. I thought that was fascinating and interesting. So I’m going to be doing some more testing, but I wanted to share with you guys, with everyone as your doing it, because I don’t know 100%, I take everything with a grain of salt, but I do think he’s onto something. I do think the page load time is interesting.
I do know on the Clickfunnels side, this is something that should be comforting to you guys, Todd spends time every single month trying to decrease page load speed on our side, doing stuff to optimize the pages, get the code out faster, all those kind of things so that page load is happening faster. In fact, I’ve seen over the last probably year, I’ve seen him shave across network wide, tens of millions of pages that people view every single day on ours, shaving time off by multiple seconds.
So we’re always optimizing on our side. But you guys as you’re building pages in Clickfunnels, just know that. Know that, man if I have a background image, how big is that file? If it’s 3 megs and I got 3 of those things, that’s 9 megs just in background images. That’s not good, especially when you’re pulling it on your phone or mobile. It gets really, really bad. In fact, we just created a new tool inside Funnel University, for those of you who are Funnel U members, it should be there by the time you’re here. But it’s an image re-sizer. I had Dorel on my team build a little software app where basically you take a background image, throw it in this thing and what it’ll do is take an image that’s like 3 or 4 megs, you’ll click a button and it’ll pop the image back out, it looks exactly the same but it decreases the image size from 3 or 4 megs to like 300 megabytes or whatever, 1/10th the size.
So I’m going back to all my old images, my e-cover image, my picture image, any image I upload in Clickfunnels, I have on a page, I’m putting back through that thing and shrinking the size of it to increase page load time. Just know, those are things you should be looking at because, man, if you can increase your conversion by 10%, 20% 30% just by images loading faster, that’s a lot of money without having to write better copy or any of those kinds of things. Just page load time.
So Trevor Chapman, thanks for bringing that top of mind to me. And hopefully everyone who’s listening on the podcast, it’s something definitely worth doing. And it’s something you should all look at.
With that said, I hope you guys enjoyed this episode of Marketing Secrets podcast. If you loved this episode, a couple of things. Number one, please go and share with those who you love. Tell them to go subscribe and listen. Number two, please read a comment. I do read the comments over at itunes.com, leave a comment and let me know. Number three, the best thing you can do to increase us, right now, last I checked we’re number 5 in the business category, if we want to be number one, it’s all about listen time. The more you listen the higher we get ranked.
So go and binge listen. Go back to episode number one, click play and let’s catch up on the last 5 years together. Basically since we started launching Clickfunnels is about the time I launched this podcast and you get to hear the ups and downs, behind the scenes. Everything we did to go from zero to over 100 million dollars in sales and it’s all free here on the podcast. You just gotta go binge listen at the very beginning. So come back to episode one, let’s have some fun and I hope you enjoy the podcast. I appreciate you guys being on here and we’ll talk to you guys soon. Bye.
Your supporters might be secretly mad at you if you're neglecting to do this simple thing.
On this episode Russell talks about validation and why it’s important to validate people when they have done a great job. You’ll also hear from Julie Stoian at the mastermind event talking about how validation motivated her into working harder. Here are some of the cool things you will hear in today’s episode:
Listen here for that and more on this episode of the Marketing Secrets podcast.
What’s up everybody, this is Russell Brunson and welcome to another episode of the Marketing Secrets podcast. This one, we’re staying in the affiliate event. I’ve got so many more cool things to share with you guys. I want to talk about a concept that was brought to my attention again called validation.
Alright so at this affiliate mastermind group we had again, our top 20 affiliates were there. And one of the people who came was an unlikely person on our leader board, I say unlikely because I didn’t know much about her prior to this, but now that I know her, it’s very likely. There’s a reason why she’s successful and I hope she knows that if she’s listening to this. But it’s Julie and if you guys watched the affiliate contest you saw it, she did awesome throughout the contest and she came in and ended up being on the top ten leader board, ended up being number 4 I believe in this contest.
She has become the first Clickfunnels affiliate to win a car, Julie Stoian and a whole bunch of other awesome stuff. What’s interesting is she joined this contest, I didn’t know these things, it was in the middle of her moving, she was in the middle of her own product launch, a bunch of stuff and she started going and she started trying to be part of this launch and help support us. Throughout the launch, first off I guess and I didn’t know this, a bunch of people were doing Facebook Live’s with me and she wanted to do a Facebook Live and I guess she reached out to Dave and asked, and Dave was like, “We can’t, Russell’s got 30 a day and we just can’t do it.”
And rightfully so, she was kind of upset about that. A little while later, other things happened and she kind of blew up and it was funny, it was the first time she’d really been brought to my attention. I was watching her videos and I was just like, man, she’s killing herself trying to help support us and I was so grateful for that. And she was upset, which always adds a little layer of whatever. I saw her video and I was just like, at first I was kind of hurt, oh man. Then I started comments and the more I started reading I was like, she said something that she kind of dropped in a comment, “He won’t even let me do an interview with him.”
I was like, “She just wanted to do an interview?” So I just posted, “Do you just want to do an interview. We can do that.” And she wrote back, “Yes, I’d love to.” I’m like, “Okay, if that’s it, let’s just do an interview, that’d be fine.” And we ended up doing the interview and she sold a bunch of books and she kept doing it and she ended up being number 4.
And she came to this event and she was talking about the top 10 or 15 things she’d learned through this affiliate contest, which were really, really cool. I’m not going to share all of them, because obviously a lot of the stuff that was shared at the event is private for those who were there. But one of the things that was interesting is she talked about is just validation. How me and Dave Woodward on our team, how us validating her, is what got her to keep moving forward. And I’m going to show that clip really quick so you guys can kind of just hear her say in her own words why that was so important, because it’s interesting and I want you guys to hear that. And then when we come I wanted to kind of talk about that because it’s important to so many aspects of our lives. So let’s watch that clip right now.
Julie: At one point in the contest, I was angry. I was really angry because I had asked for an interview and I didn’t get one, and then I saw other people getting one that were further down the list than me and I was just, I was mad and I felt like I was missing out and my feelings were hurt, but I was angry. So I posted on Facebook that I was mad about the $20 bid, and I also didn’t understand the context of the whole Dream 100 because I’d never gotten any of the other packages because I wasn’t part of Russell’s Dream 100.
So I felt like I was in this ridiculous game where the rules were changing and I wanted their attention and I wasn’t getting it. Well Dave and Russell both validated me and from that moment on I went from “I don’t know if I want to do this. Maybe I’m going to quit.” To “I’m yours forever.” The validation that happened at that moment of being able to reach out and say, “I see you. I see what you’re doing, I’m appreciative. Do you want an interview?” I had all kinds of motivation I never had before.
So in my own business, when I see my customers or my clients floundering but they’re really trying, and I’m not talking about the trolls and the thugs and the people who are just the complainers, but the people who are really trying and they’re just drowning. That one seed of “hey, I hear you.” Can change everything and that’s what it did for me. Because I was ready to quit and then Russell and Dave reached out and I was like, I’m not quitting. It completely changed it for me when you guys reached out. I was done. So in business that matters to me, and I think that’s how I’ve created customers for life in my own business. And why I got as far as I did.
Russell: It’s interesting huh, how us validating her got her to go and do these things and to do stuff. I started thinking back about my life, in fact Brandon Fisher who’s one of our main video guys, he talked about this too as well. When I validate, or when someone validates his work or whatever it might be, how powerful that is. And a lot of time, and I forget this and I wish I was better at it. But a lot of times your employees or your spouse or your kids, a lot of times they’re doing stuff because they love you and appreciate you and want you to be happy and I think sometimes, especially in the business world we get caught up in, “What do they want? They want a raise.” And we think about that because it’s the monetary side.
But a lot of times it’s, a lot of people that’s important obviously, but what’s more important sometimes is validation, saying “Thank you.” Saying, “You did a great job.” And I’m not perfect at that. I struggle with that. I wish I was better at that. But it kind of brought it back to my attention and I feel like the team we’ve built at Clickfunnels is second to none. And I feel like one of my roles that I need to become better at is validating people and just thanking them for what they do and telling them they did a good job and things like that.
So I’m making more of a conscious effort of that, to do it more often. Because it’s been interesting, as I’ve built this company with my team, even when I said the word “I” right there, I said “I’ve been building..” I felt like that’s not true. Is that weird. I was like that wasn’t true. So let me step back, as we’ve been building Clickfunnels, because it has not been me. It’s been a team, an army of the most amazing people on earth who have built that together.
A lot of times people think it’s me because I’m the bouncing monkey, “Oh get Clickfunnels.” But I’m just one little piece of this machine that’s been growing. A lot of times I get validation from the market, which makes me feel good. People like my comments, or they comment or share or whatever and I get the pat on the back for a job well done but for the rest of the team, they don’t necessarily get that. It’s just coming from me or coming from somebody else. So I think sometimes I forget that because I get the ego boost. I mean that’s why.
Honestly though, why do I share so many videos? Why do I do podcasts? Why do I do so much stuff? I like the validation. I like when I put something cool out there and people are like, “Dude, that was awesome.” I get that validation and I think too often I don’t give it to the people who are the rest of the army behind what we’re doing. And a lot of times my family, my kids, my wife….It was a good reminder for me, it was humbling. I hope it’s a good reminder for you too.
With that said, thanks again for listening to this episode of the Marketing Secrets podcast. If you loved this episode, if you love anything you’ve learned so far, please share this. Let other people know about it. Last I checked we were number 5 in the business category. We’ve been beating out some of the legends and we’ve been there for a long time now. And the way we get to number one is you guys sharing, telling other people about it, binge listening. In fact, the best thing to increase the ratings of the podcast for all of us is for you guys to binge listen.
So if you like this one, go back to episode number one and go through these things together this weekend and let’s binge listen together, it’ll be kind of fun. Appreciate you guys. We’ll see you guys on the next episode. Bye.
Do you say "yes" to too many opportunities? If so, this episode is for you.
On today’s episode of Marketing Secrets, we hear another excerpt from the affiliate mastermind. We hear Garrett Pearson go over the rules he must follow in order to see a project through. Here are some of the awesome things to look for in this episode:
So listen here to find out what rules a project must fall into for Garrett to take it on, and why you should be doing something similar with your own business.
What’s up everybody, this is Russell. I want to welcome you back to the Marketing Secrets podcast. This episode I’m going to be talking about some of the rules you need to setup before you say yes to any project.
So for today’s podcast, again this is another cool thing that we got from the affiliate mastermind group. One of my friends, his name is Garrett Pearson, he runs a bunch of cool companies, and we’re actually launching a company soon together, which I’m really excited for. I won’t ruin the surprise yet, but it is amazing and you’re going to go crazy. Should I tell you more? After you see the webinar you will want to create a software program inside of your company. That’s all I’m giving you.
With that said, Garrett came and showed the business we’re building together, kind of presented it to all the affiliates, because again, I think that every affiliate, I think every business should have a software component to it. I think you’re kind of crazy if you don’t. Of all the businesses I’ve been in, I’ve been supplements, info products, ecommerce, everything, by far my favorite business ever is software, which is probably why I love software, as you can tell.
But one thing that Garrett talked about, they have a list of rules that they, before they see a project, he’s like, “I have a new idea for a new software product every hour. If we didn’t have a filter…” and at first when he started his business, he didn’t. He’d just create everything. He said, “We created this filter.” So I asked him if he’d share that filter with everyone during the mastermind event. So I’m going to have him share that filter, I’m going to show you guys that clip right now.
His filter may be different than your filter, but listen to this because you need to create your own filter. And I struggle with it as well. So many opportunities come by and I’m like, “Yes. Yes. Yes. Yes, I gotta say yes.” And it’s like, no you have to create a filter otherwise it will consume your whole business and life. It’s something that I’m working on and so it was a good reminder for me. So I want you guys to hear Garrett’s filter, the thing he runs things through before he jumps in and says yes to a project. So let me show you that clip right now.
Garrett: We had to come up with a way to stop us from doing too much. Because you have to focus, like Russell said, you have to focus. So here’s how we stay grounded. We don’t do a software if it doesn’t pass all of these things, okay.
So is it sexy, does your product fill a need or want in a desirable, attractive way? That’s pretty obvious right? You’ve got to find something that people want. More importantly in the software world, is it sticky? So in the software world, if you want recurring billing, you want recurring revenue, you need somebody that’s going to pay you over and over again, month after month, or year after year. So is it sticky? Is it going to be difficult or painful for a client to stop using our software.
So Clickfunnels is a good example. I don’t know what Russell’s churn rate is, and that’s people that stop using it, but with the amount of users he has, that’s just part of doing business in the software world. But it’s super sticky, because if you’ve got ten funnels you’re not going to leave.
Russell: Even if you hate me.
Garrett: Exactly! You’re not going to leave, right? So our shopper approved software, it’s a rating and review software for ecommerce companies. They start using us, they get even 50 reviews, they’re going to stay with us forever and keep paying us and paying us. So is it sticky? That’s really, really important. For example, with Allison’s, it’s definitely sexy, it’s definitely sticky because you’re going to keep using it over and over again, hopefully. So people are going to keep paying her month after month.
Can you charge recurring billing? We don’t do anything unless we can charge recurring billing. So it’s very, very important because the recurring billing is where software, as we’ve already talked about today, why it’s the 9th wonder of the world. Can you sell it via call center? Now this is for us, these can be different for you guys. We love to sell our products in a call center. So for us, if we can’t sell it in a call center…for example, where something wouldn’t work for us, if it’s $47 a month. Because we can’t sell that in a call center because our guys won’t make enough money, our sales team won’t make enough money. So if we can’t sell it in a call center, we generally don’t do it.
Can you promote it to your existing customers target market? Now this is for us, because we already have software in certain niches right. So we try to build stuff that we can sell to our existing customers, or that market. Now this software funnel is an exception, but sometimes you gotta make exceptions, right.
Is it programming excessive? If it takes us more than 6 to 8 months to develop with one or two programmers, generally we won’t do it. Is it customer service friendly? It’s gotta be customer service friendly or it’s going to be a nightmare to work with over time. So those are the things that we go through and if it doesn’t pass those, we don’t do it.
Russell: Alright to recap what Garrett said. Is it sexy? Is it sticky? Can you charge recurrent? Can you sell it through a call center? Can you promote it to existing customers? Is it programming excessive and support friendly? For them those are the filters they need to have. You don’t have to have the same filters for you. Sometimes you don’t want a call center. Maybe that’s the opposite filter, like it cannot be sold in a call center, it’s gotta be sold online. But you gotta pick your rules. These are the rules of what I’m willing to do and not willing to do.
Otherwise, as I’ve found in my life, and I still struggle with it like I said. If you’re not careful, you’ll commit to too much stuff. If you suffer from over commitment, that’s the problem. I would definitely say that I fall in this trap. In fact, it’s been interesting, in the last two weeks, two people have been placed in my life. One I haven’t seen in 16 or 17 years, a spiritual leader who I have so much respect for, but I haven’t heard from him in 16 or 17 years, and I hear from him and a couple of weeks later he’s in my office, sitting there talking to me, and then he’s gone.
And then, just today it happened again. Again, someone I respect a ton. And both of them basically said, almost word for word, said the same thing. “Russell, you gotta slow down. You need to be in this for the long haul.” I think God is telling me something consistently and I’m hearing it loud and clear and now I’m trying to figure out for myself, I’ve got to create my filters, I’ve got to create these rules for myself because as you guys can probably see, I’m running faster now. We’re doing a lot of stuff, which is good, it’s fun, I love it. But at the same time, if I’m not careful I’m going to burn out. I need to be in the for the long haul for myself to keep me happy in the long term in my life, for my customers, for my partners, for our employees, for everyone.
So just a good reminder for me and hopefully for you as well. Thanks again for listening to the Marketing Secrets podcast, I hope you appreciate it, if you do, if you learn anything please share this with your friends. Please come into iTunes, please comment, let us know. We’ll talk to you guys soon. Bye everybody.
The harder you try to get it, the more success escapes you.
On today’s episode we hear another clip of John Lee Dumas talking about a quote from Albert Einstein that taught him not to chase success. Here are some of the cool things you will hear on this episode:
Listen hear to hear John Lee Dumas explain how being a person of value led to being a person of success.
What’s up everybody, this is Russell Brunson and the Marketing Secrets podcast. I’ve got another really cool thing to share with you from our recent affiliate mastermind.
Alright everybody, this is one that I thought was really powerful. This was also a really cool strategy shared by JLD, John Lee Dumas of EO on Fire and he talked about when he was growing up he wanted to be successful. So he was doing things to make him successful. He was going to school, getting jobs, trying to become successful and somewhere in this journey he said that he heard a quote from Albert Einstein and the quote, I’m probably going to mess this up. Let’s do this, I’m going to cut to the clip so you can hear him actually say it and tell the story, because he’ll say it more articulate than I can. So let’s listen to that clip right now and we’ll come right back.
JLD: So at 32 Years old I kind of had this realization when I read this quote by Albert Einstein, which was, “Try not to become a person of success, but rather a person of value.” And I was like, I’ve been trying to become a person of success my whole life and it hasn’t really worked. So what is this value thing?
So I started really doing some research on what it meant to be a person of value and that’s when I started looking around my world saying what people are adding value into my life? And those people, really in 2012, were podcasters. I was like, these people are adding free value to my life and they’re amazing. Maybe this is something I can look at. So this is something that led me down the path of launching my own podcast so that I could then create free, valuable, and consistent content. That’s my 3 special ingredients for success. Because I deliver free, valuable and consistent content, I was able to grow an audience.
Russell: So I thought that was such a key because I know that for most of us, for me, I want to be successful and if we’re running towards success, a lot of times we don’t realize that that’s not what makes you successful. It’s figuring out how to provide value, how to be a person of value. That is the key. And when you do that you’ll get the success that you want.
There’s so many things in life that we have that problem where there’s a direct path to success, but instead of going and getting it, we go and do things on these huge loops to try to get the success we want. One of the funny ones, when I first started working with Tony Robbins, started learning all his 6 human needs and things like that, it was interesting because prior to that my wife and I had a conversation. I was out there trying to build this business, trying to do all these cool things and trying to impress her so that we would have more love and connection between me and her. And I was going on this huge route trying to get more love and connection.
I remember one day I came home and I was all excited about this stuff and my wife you could tell that she missed me and she was like, “I just wish you’d come home.” And I was like, “What? I’m doing all these things for us.” As sometimes we say. And as I thought more about it I was like, I’m doing these things for myself. I’m trying to feel more significant, more of all these kind of things so that I can impress her so that we can have love and connection. I’m going on this huge route to get love and connection where I could have just come home and gotten the same love and connection.
It’s just interesting sometimes as humans we go on this route. And I think this is one of the things I got out of the affiliate mastermind. It was just like, if you want to be a person of success, don’t pursue success, pursue being a person of value and the person the provides the most value to the audience, to the people, to become successful. If you understand that, the game changes. Hope that helps, hope you guys enjoyed this podcast. Thanks again for listening to Marketing Secrets. Please, if you like this episode or any of the episodes, share it, comment on it, love to hear it. I appreciate you guys listening and I’ll see you guys on the next episode. Bye.
In my 15 years of doing business, I've never heard this critical business concept explained so perfectly.
On this episode of Marketing Secrets Russell lets you listen to how John Lee Dumas describes his ideal and perfect customer. Here are some cool things you will hear:
So listen here to find out what John Lee Dumas’s perfect customer is like, and how you can nail yours down as well.
What’s up everybody, this is Russell Brunson. Welcome to the Marketing Secrets podcast. Today I’ll take you behind the scenes of our recent affiliate mastermind talking about building out your customer avatar.
Alright everyone, so this last week we did an affiliate event for my top 20 affiliates for the Expert Secrets book, which was really cool. We had them all fly out here to Boise, we hung out, shared ideas, talked and it was really, really cool. In fact, the next few episodes of the podcast, I’m actually going to do right here in my home office. I’m here right now and I’ve got my notebook with a whole bunch of cool stuff and there are a whole bunch of really good takeaways that I think were valuable enough to share with you.
We also happened to film the event, so I’m going to get Brandon on my team to grab some of those clips and plug them into here so you can actually see some of the footage and some of the ideas and concepts, I think are really, really important. I know the last few podcasts I’ve done have been some long ones. Some an hour long, 90 minutes, so I’m going to get back to a shorter form to share some of the really cool things.
So first I want to talk about JLD, John Lee Dumas from Entrepreneur On Fire, who is I think the number one Clickfunnels affiliate right now. He’s going to be the first affiliate in Clickfunnels to make a million dollars himself, that’s his goal and he’s killing it. He’s also probably one of the lowest maintenance, if not the lowest maintenance affiliates I’ve ever had and partners. He’s just an awesome dude, and I love him and love working with him and it’s awesome.
So he was at the event and what was cool was that we had him do some Q&A with the group and somebody asked him, “I’m building a podcast,” and the first thing JLD asked was “Who’s it for?” and they’re like, “It’s for this kind of person, this kind of person, and this kind of person.” He’s like, “There’s your problem, you need to be able to identify exactly who your person is.” And then he went into this state where he shared exactly who his dream customer, his dream client was. I’ve never in the history of me doing this business, which is now 14 or 15 years heard someone more perfectly explain their customer avatar than JLD did in that moment. And I’m so glad we got it on film. I’m going to play that clip for you right now so you can see exactly what he said.
And as you’re listening to this I want you thinking through that because that is how clear you have to be on exactly who your customer is, and that way you create your product, your podcast, whatever it is you’re doing, you match it to your customer and that is the secret. So let me show you that clip right now.
JLD: So who’s you’re perfect listener?
Audience member: Our perfect listener would be a business owner, or an entrepreneur, or a real estate investor.
JLD: So that’s really vague. Perfect listener should just be that one individual that you see as that perfect, ideal client. Because once you’ve made that step and that decision as a podcast host, everything changes. So for me, when I was trying to figure out what I wanted Entrepreneur On Fire to be I was overwhelmed because it was hard for me to find what the path that I wanted to take my listeners on.
When I really sat down and said okay, my listener, or my avatar is Jimmy. He’s 37 years old, he has a wife and two kids ages three to five. He drives by himself to work every single day, it’s a 25 minute commute to work. He gets to a cubical at a job he hates for 9 hours. He gets done with his job, drives home, it’s a 35 minute commute home. He gets stuck in a little bit of traffic. He gets home and hangs out with his kids, has dinner with his family, puts his kids to bed, hangs out with his wife and then he has a little Jimmy pity party at the end of every single night because he’s sitting on the couch saying ‘Why do I spend 90% of my waking hours doing things that I don’t enjoy doing? Commuting to a job I don’t like, being at a job I don’t like, commuting home and only 10% of my waking hours doing things that I love. Like spending time with my kids and my family.’
Jimmy is my avatar, he’s the person that, as he’s driving to work, should be listening to Entrepreneur On Fire so that when my guest is sharing their worst entrepreneurial moments he can understand that it’s okay to fail. That you can learn lessons from failure. And that when he’s driving home and my guest talks about their aha moment, he can talk about how you take an aha moment and turn it into success. And then instead of having that pity party at night by himself on a couch, he can listen to the lightning round where my guest is sharing their best advice they’ve ever had, their favorite book, their favorite resource, so he can start to put together the pieces of the puzzle.
So for me, whenever I come up to any question I have above the direction of my podcast, I go to my avatar and I say, “WWJD, what would Jimmy do?” And I know from that one answer that that’s the way I gotta go. So if you sit down and really say hey, this really is the one perfect listener of my podcast, then you’re going to know that person inside and out. You’re going to know where that person hangs out, what Facebook groups they’re in, what LinkedIn groups they’re in. How to advertize to them, what lead or ad is going to be appealing to them on Facebook, that’s going to get them to download it and be promoted to your show.
And again, this is you ideal, perfect client. You can probably picture right now, this person that whenever he sits down in front of you, you’re just like, “Dude, you’re like my favorite client.” And he’s like, “I know I’m your favorite client.” That’s the person that you want to be drawing in. So if you sit down and really just figure out who your perfect one ideal listener is, everything changes from that point forward and all the decisions you make are based off of that. So every piece of content you make for your podcast is speaking to that avatar, that one person. Every call to action you give, every intro, and every call to action, and every outro is for a specific purpose.
So for instance, in my podcast, Entrepreneur On Fire, you’ll hear me, I have seven rotating calls to action on my intro’s and outro’s. One’s going to say, “Hey this John Lee Dumas of Entrepreneur On Fire where I interview the world’s most successful entrepreneurs 7 days a week. By the way if you’re struggling with a goal right now, you should check out the Freedom Journal, because I teach you how to accomplish your number one goal in 100 days, so visit thefreedomjournal.com” And that will be one call to action that will bring people down one specific funnel that will result in them purchasing my journal, the Freedom Journal, for $39.
And then I have the call to action in my outro that says, “Hey guys, I hope you enjoyed the chat with Russell today. He rocked the mic as always. Oh, by the way, if you’re thinking about creating your own course, your own podcast, I have a free course called Free Podcast course, it’ll teach you how to create, grow and monetize your own podcast in 15 days.
So then they’ll go to that URL, they’ll sign up for the free podcasting course, which lead them to my free master class, which I do every two weeks live. And then the master class will lead to me pitching them Podcaster’s Paradise, which is what we have for our premium podcasting community. So every single call to action I have is for Jimmy to take him into one of my 7 or 8 functioning funnels that I have to result in some kind of revenue being generated at the end.
So I think the steps you can and should take is really nail your avatar, understand who that person is as an individual, and then start creating one, two, three calls to action that you’re using in your intros and your outros that are getting them into a beginning part of a funnel, that’s going to result in your ideal action, which might be a phone call. Which might be, whatever, you know, investigating their first dollar with your company. Whatever that result is, that’s the funnel you’re taking them in. Does that make sense?
I hope you guys loved that. As he was talking I was trying to take notes. I’m like, oh good we got a video. It’s pretty powerful and I want to make sure you guys all know your customer avatar that clear as well. If not, it’s time to do your homework, stop the podcast and go think through that. Because as soon as it becomes that tangible, where you know who they, everything else becomes easier. With that said, thanks you guys so much for listening and we’ll see you on next week’s episode of the Marketing Secret’s podcast.
If you’re not as successful yet as you’d like to be… I know why. This episode I went off on a 96 minute rant that’ll get you back on track.
On today’s special road trip edition of the podcast Russell talks about some exciting events coming up, some personal development rules he follows, and why it’s okay for people to outgrow Clickfunnels. Here are some of the cool things to look forward to in this episode:
So listen here to hear this extra long, extra informative and extra exciting episode of Marketing Secrets.
What’s up everybody, this is Russell Brunson. Welcome to a special edition, a road trip version, edition, whatever you want to call it of Marketing Secrets podcast. I feel like we’re going old school, for our long time friends and followers, this is like a Marketing In Your Car. But I’ve got a long drive ahead and I want to welcome you guys to the podcast.
Alright, alright everybody. I just started a super long road trip heading to Burley, Idaho. It is my wife’s grandma’s 100th birthday. So we’re heading down to the big birthday party. Isn’t that crazy, 100 years old! It’s really, really fun. My wife and kids actually left a day and a half ago. I had to get some stuff done, so now I’m heading down for the big party.
So basically I have a two hour road trip and was heading out the door, super excited and I’m totally unprepared. I forgot my camera to record podcasts, I forgot my little ear buds, I forgot my sunglasses. Oh well, what can you do? I forgot my battery charger for my phone, oh well I’m still excited.
So I’m heading down and I’ve got some time to talk to you guys. So I wanted to share some cool things. First off, one thing we’re working on is, as you’ve probably heard, we’re about to launch our viral video with the Harmon Brothers. They’re the guys that did Squatty Potty and Poopourri and all the other awesome things. What’s funny, everyone asks me, “Oh I want to hire them too, their stuff is awesome. How much does it cost?” and I think people think the quote is going to be like 10 or 15 grand or something, but it’s actually half a million dollars to hire them to do a 3 minute video for you. It’s not cheap.
So we paid a lot of money to get this video created and then I was like man, most people do a video and then they launch it and it kind of just, you hope it goes well and sometimes it does, but I’m like, if we’re going to launch it, I want as much oompf behind it as humanly possible. So I was like, we need to do a launch party. So that was kind of the first thought, but how do we do a launch party? I’ve never done one before but it’s gotta be just kind of like a regular party. Well maybe we should get some cool speakers, some cool influencers and affiliates out here, so who would be cool to have? Oh Gary Vaynerchuk would be cool. He’s not speaking at Funnel Hacking Live, but he’d be a really cool fit for this event.
So we called him up, he said yes. We had to pay him about 100 grand to get him to come to Boise to speak. But we’re like where in Boise is actually cool enough to host an event like this? There’s not a lot of cool hotels. So the Boise State football stadium, the big Skybox there, is kind of cool and hold 3 or 400 people.
So we’re like, cool we’ll do this. We rent the Skybox, but who are we going to invite. We need to make this really, really cool. I think it was Alex Charfen told me this, it might not have been him, but I think it was. Basically said that entrepreneurs like to create events out of everything to make it memorable for them and for everybody else. So I was like, we need to make a big event.
So anyway, it just keeps getting bigger and bigger. We can invite our affiliates, that’ll be kind of fun, we’ll invite a bunch of them. But who else can we invite that can share this video? We can invite people that aren’t necessarily our affiliates, just other influencers that if they share the video it would dramatically boost it. So okay, let’s do that.
So we set up this event, I was going to speak, Harmon Brothers were going to speak, Gary was going to speak, then we start reaching out to influencers and they’re like, “We don’t really care about people speaking. We want a party.” And we’re like, it’s going to be kind of a fun party. We’re all fun people. They’re like, “No we need a real party.” So we’re like, how do we throw a real party?
So we started just kind of brainstorming and what came out of the brainstorm was what if we rented out the actual football stadium and tried to play bubble soccer, that’d be kind of fun. What if instead of playing bubble soccer, what if we tried to play the biggest game of bubble soccer ever? What if we had the Guinness Book of World Records come and….
Anyway, that was kind of the initial crazy thought and then Dave was like, “I’m going to figure out how to make this work.” So Dave spent the next two weeks on the phone getting the Guinness Book of World Records, and then getting Boise State to let us come, and all the licensing fees and it’s been this insane project. So we got all that done. We don’t have any influencers who have kind of, we’re in this thing with a lot of money. We have no influencers actually coming. So then I was like, okay, I have to go old school. Practice what I preach.
So the last two days I’ve sat in this car and recorded almost 200 videos, personalized videos for all these influencers, which was a lot of work. We made a page, 200 pages for 200 different influencers and now Monday, we’re in the process of contacting all of them and inviting them to this huge party. Anyway, it’s been crazy and none of them may come, but hopefully they will. But regardless it’ll be a fun party. We’re going to set a world record, we’re going to launch a viral video and that’s one of the many things we’re doing.
We also have 12 events in the next 43 days happening in Boise. One of them just got done so it’s actually down to 11. Monday we have a design-a-thon where we’ve got 30 designers coming out and we’re busting out a whole bunch of new templates for the Marketplace that’s launching during the new onboarding, everything’s going live in Clickfunnels when the viral videos hits and about a billion other things. It’s crazy. The next 45 days will probably be the most stressful, crazy days of my life. But if we can pull it off, it’s going to be nuts.
I keep saying that, I did the same thing with the book launch. I think there’s something about me, I think something’s wrong, the wiring in my head where I always think that after this life will get normal again. But then I just keep stacking things on. I think part of it is just momentum, it’s hard to get momentum for a lot of people. But when you have momentum you don’t want to slow down, you want to keep riding the wave. So I feel like I’m 14 minutes into my 15 minutes of fame and I’m enjoying the ride and I don’t want to slow down, so I’m like, we just keep rolling stuff out.
We’re launching a new book, the Funnel Hacker Cookbook, this month. It’s crazy. If you guys could see what’s actually happening behind the scenes, I don’t think you’d actually believe it. Funnel Hacker TV, we started filming that because we wanted to show people, but that’s still just a glimpse, it doesn’t come close to everything that’s actually happening. It’s nuts.
Alright, so for you guys I wanted to share, because I’ve been thinking a lot about this last night as I was working super late. I was like, why am I here? It’s been two nights that I’ve been here until like 2:30 in the morning and I’m loving it. Outside of hanging out with my kids, there’s nothing else I would rather do than that. And I’m like, how do I get people to where they’re this passionate about what they do and their business and what they’re selling?
I did a podcast a little while ago talking about the number one trait I found between entrepreneurs who are successful and those who aren’t and the biggest trait is that the ones who are super successful, they’re the ones who are extremely passionate, not just about their product but about the marketing of their product. They start geeking out on the marketing. That’s the key. Those who obsess with the marketing are the ones who have the most success, which is why for me it’s been a big deal, that’s why I wrote the Dotcom Secrets book and the Expert Secrets book, and why I do the events. All the stuff I do is because my goal is to get you guys, I want to make marketing and sales fun. If this is something that you guys, if I could make this the entertainment. To study and learn and geek out on the marketing, then that’s been my mission on this earth.
Because when I was learning this stuff, it was exciting for me but honestly it was kind of boring. The people teaching and talking about marketing, yawn, they were boring and I had to wade through a lot of boring crap and now I’m trying to make it exciting. I’m trying to bring my raw passion to you guys and I hope I’m doing my job. I’m doing my best. Because if you get pumped up and fired up about the marketing of your thing, then that’s how you get the ability to make money, free yourself, and give you the ability to not just make the money but impact more people and serve more people and that’s the goal.
So I’m thinking, outside of me just everyday trying to get you guys pumped and excited and fired up about how much fun the marketing of your thing can be, I was thinking about this last night, how do I just take that part of my brain out and shove it into your brain so you’re fired up. I started thinking about it and I think the key for someone to be truly passionate about the marketing and the selling of their thing, they first have to be truly passionate about their thing.
Because you think about that, I talked a little bit about this in the Expert Secrets book, initially you don’t wake up, well I did, but I think most people don’t, maybe that was my gift of whatever. But most people don’t wake up excited, “I’m going to learn how to do marketing!” It’s not the thing that pumps people up. But there’s something else that happens, there’s something that you got excited about in your life. It could a book you read, it could be audio, could be video, could be just a weird thing, I don’t know. Whatever it is that your thing is. Everyone has their thing, your thing is something.
So your thing that got you pumped up, whatever that was, I want you to think about that because that’s the key that unlocks everything. First you get excited about that thing because it’s exciting to you. You go through this time of growth. You start studying it and you learn and geek out and start growing and growing and growing and growing and at first it’s honestly kind of a selfish thing. There’s nothing wrong with that. What’s the dude from Wallstreet say? Greed is good. Initially it is, I think. Not long term, but short term greed is good. Greed is what gets you to unbalance your life in a way initially, not long term but initially. Initially you have unbalance your life to focus on a thing to have greatness come.
When I met my beautiful wife and I wanted to fall in love with her, for me to be successful in that I had to be greedy. I had to shift all my time and all the other stuff I was doing and other people and other things. I had to unbalance my life to focus everything on that relationship so that we could fall in love and get married. The same thing happened with business. The same thing happened with wrestling. When I started wrestling, I had to be greedy about that thing. I had to get so unbalanced in every other thing in my life and just focus on that thing, because that’s what it takes to be great at anything, right. That raw passion.
So first, the greed of that thing, of you desiring that thing is what initially starts. Some of you guys it was weight loss, some of you guys it was Biohacking, some of you guys it was finance, some of you guys it was history. It doesn’t matter, whatever it is that you geek out about. So the greed of the excitement that you feel initially for that thing is what makes it so you can completely unbalance your life and absorb and go into that thing. That’s the first key because to be an expert, to be able to share your message, all those things we talk about and to actually care about the marketing about your thing, you’ve got to be ridiculously passionate about the thing first. Otherwise you’re not going to wade into this territory, you’re going to go through all the pain of being an entrepreneur and getting that thing out into the world.
Because I know a lot of us paint this beautiful picture of entrepreneurship and it is eventually, but initially it’s not. Initially it sucks. Initially you have to go through so much. It’s like giving birth. My wife has given birth to 5 kids, 4 times, one time was twins. Giving birth is not pleasurable. The initial thought of it, that creates the baby. That’s pleasurable just like your business, the thought of it is exciting. You’re romantic about the thing you’re going to create. Sorry, my jeep is super loud when I go into overdrive.
Anyway, that’s pleasurable, we all enjoy that. I enjoyed what it took to get my wife pregnant, that’s awesome I enjoyed what it took to create the seed of Clickfunnels and the business, right. That part’s fun, and then after the romantic side happens, for pregnancy there’s nine months of pain for the woman. My wife, I watched her go through this 4 times. She gained weight, she felt horrible, she felt sick, she was throwing up. Business is the same way, after you go through the romantic part, now it’s painful. You have to work hard and you can’t sleep and you have to deprive yourself of friends and family and life and all the pleasures in life to birth this thing that you have. And most people give up during the birthing process, because it sucks.
With a baby you got no option, the baby’s coming whether you want it to or not, but the birthing of a business and to be an entrepreneur, it’s so painful most people don’t make it through it. They always say that 1 out of 100 businesses succeed, but the reality, 1 out of a million businesses never even get to fruition because the idea is planted, but the birthing of the thing never happens because it’s so painful.
So if you’re not obsessively, insanely passionate about your thing, I’ve got to break it to you, it’s going to be hard to birth it. Those hard times come and it sucks. So I think that not only do you have to become passionate about the market, because I’m trying to make that part fun, so the birthing process is actually fun. Maybe I’m the equivalent of the hypno-birthing class. My wife and I did hypno-birthing for the last kid, which was actually really cool. We did classes and they tried to make it really, really fun. So maybe I’m the hypno-birthing coach. Trying to make the process of birth fun for you even though you know it’s still going to suck. But maybe you can have a good time along the way, you should, it is really fun.
But I was like, if you’re going to go through that birth process, you have to be so excited about the baby, that’s the key. My wife and I were so excited about the twins, we were so excited for the other kids and that’s why she was willing to endure that pain because we were so passionate and excited about the kids.
So for you, it starts with before you can be an entrepreneur, before you can birth this thing, you have to be insanely passionate about your thing. And there are people who will tell you otherwise. “No, it’s math…blah blah.” I don’t know, I think you can make money without passion, but you can’t leave a legacy, you can’t do what’s really important without it.
So my next phase of this, we got a long road trip, you guys. I hope you don’t mind. But the next phase of this is how you become passionate about this thing? You’re like, Russell I see you. You’re jumping around, excited, screaming every single day, but I wake up in the morning and I’m tired. I wake up in the morning and I don’t always feel that passion. And I get that. I want to share some stuff, this is maybe personal development, according to Russell. I don’t teach personal development, I probably never will, but I have my thoughts on it, I have my feelings. So I do a lot of it myself. So I’m going to give you, during our road trip together, some of my thoughts and the personal development stuff that I had to go through and we have to go through and hopefully some of these things will help.
So number one, the first thing is all of you guys, you’ve got to quit being so bleh. That’s the official term for it, bleh. My daughter, she puts on this little monster mask, it’s so cute and then she’ll go “bleh.” That’s what most of you guys are doing. If I ask you what you’re working on, you’re like, “Bleh.” You’ve got to be excited, if you’ve listened to the podcast, probably three hundred episodes ago I did one talking about being awesome. People always ask you, “How are you doing?” and everyone goes, “I’m alright. I’m doing okay.” First off, if you’re doing okay, it means your life sucks. You need to stop it. “I’m doing okay.” My kids, I told them, when somebody asks you how you’re doing, you never say I’m doing okay. I’m doing good. Good is the enemy to great. If you’re doing good, that’s not a good thing. If you’re going to change the world you can’t be like, “I’m doing good. It’s alright.”
Notice this, everyone will ask how you’re doing and you’ll always say doing good. First thing to change, you are no longer doing good. You are doing awesome, all the time. My kids, if you ask them, “How you doing?” “Awesome.” If you ask me, “How you doing?” “Awesome.” You need to reprogram your brain from “I’m doing alright.” To being awesome. When people ask you that from now on, this is rule number one, you have to say you’re doing awesome. It may seem like a dumb thing, but you will see how it changes people around you. “How you doing?” “I’m doing awesome.” They’re like, “Really. Huh, nobody ever says that.” If you say you’re doing good, bleh. You just did that, bleh. You pulled an Ellie, a monster Ellie. Ellie’s my daughter that does that, bleh. So no more bleh’s. You’re doing awesome. And if you don’t feel awesome, guess what the first step to feeling awesome is? Saying that you’re feeling awesome. Okay, that’s number one.
Number two, stay in control. If you ever go to a Tony Robbins event, which you should, if you don’t you’re insane. I’m not allowed to say yet, but he may be hanging out with us at our next Funnel Hacking Live event. But regardless, you should go to at least UPW. You get to walk on fire and hopefully have a chance to go to Date with Destiny as well. If you really want to have a shift in your life, Tony is the person that will take you and shift you. That’s why I don’t teach personal development because Tony is the best in the world and I couldn’t do better, even remotely close, so I’m not even going to try. If I felt like I could I probably would go and try to serve that market, but Tony’s the best, so I’m not going to.
So I leave it to Tony and also Brendon Burchard, Brendon’s the man. Tony and Brendon, those dudes will shift yourself, personal development wise, so go and study them. Tony especially, because walking on fire is insanely cool. But one of the main things you learn in Date with Destiny is a thing called state control. So state is the thing that you are in as you are doing something. Sometimes you’re in a happy state, and a bleh state. Most of us we live our lives in a bleh state. You have to learn how to change your state like this. The coolest thing I learned from Tony is that I actually control the state I’m in. I don’t think most people understand that. You control the state you’re in. You can change it, you can be depressed or be happy, you can change it that fast.
When I learned that and became aware of it, it was insanely cool. I would have a long horrible day at the office. I’d be beat up and tired, worn out, come home and as most people do, I could walk through the door and be like, bleh. Be a bleh dad. But I was like, no. I don’t want to be a bleh dad. So I walk in tired, beat up, angry sometimes, frustrated, all the crap you go through sometimes during the day, I get to the door and I say, I could either walk in and be a bleh dad, or I can change my state. What am I going to do? I’m going to freaking change my state.
So I do what Tony Robbins talks about, there’s three things he calls the triad. I make these three shifts in my life, my physiology, my focus, my meaning, I shift those things and boom, that fast I walk in and guess what? I’m not a bleh dad, I’m a freaking awesome dad. I have fun with my kids, I play with my kids, and they’re going to remember that.
When I walk in the office, some days I haven’t slept for more than an hour. I walk into the office and guess what I feel like? I feel like I want to die sometimes, I’m so tired. I walk in and could be like, bleh. But guess what happens if I walk in at state, guess what happens to all the people around me? They will match my state, because I’m the leader. If I walk in like bleh, they will all become bleh. This is the official term by the way, it’s bleh. So if I walk in bleh, they’re all going to be bleh. If I walk in at a freaking ten, they are all going to rise to my level, to my state. State control is huge. You can control your own state, but the other cool thing is that you can control the state of the people that are around you.
People always come to our office and they’re like, “Is it always like this?” the answer is yes. Why is it like this? It’s because I’m freaking setting the pace when I walk in during the day. I walk in knowing that the pace that I set, everyone’s going to match me at that pace. If I come in bleh, they’re going to be bleh. I work with other companies, and partners and friends and people and what’s interesting, we will work with employees of a business owner and whatever the state of the business owner is, and you know that by seeing their videos and all their stuff, the entire company matches that state. It’s insane.
So if I want to dominate the world, I gotta learn to change my state. So understanding state control is huge and so much more simple than you think. Tony Robbins talked about, go to UPW. There’s three things, he calls it a triad, there’s three things that are involved in state control. I’ll kind of go through these, I’ll probably just slaughter them, so go study Tony. Worst case, go to YouTube and type in “Tony Robbins State Control” or something, I’m sure you can get some videos of him teaching it as well.
But the triad, there’s three things you gotta change. The first thing is your physiology. You’re body, this amazing gift that God has given us functions and drives everything. Have you ever notice that depressed people look depressed? Bleh. Sad people what do they do? They look sad. They’re body matches and mirrors how they feel. So a lot of times you think, “I’m sad, that’s why my body’s like this. My shoulders are drooping because I’m bleh.” Sometimes, because your body’s drooping, that’s why you’re sad. Just changing your physiology, changing your state, how you hold your body, will actually change how you feel. It’s insane.
He talked about a group of people who were clinically depressed, not just I’m depressed, I’m sad, clinically depressed. They were in a clinic, they were in rehab because they had such bad depression. They took this group of like 50 clinically depressed people and took them off all their depression medication, which all medication really does is change your state. Changes our physiology, honestly we’ll talk about that in a minute, but it takes them off all their meds and makes them stand in front of a mirror for thirty minutes a day, with their shoulders back, smiling. Even if it’s a fake smile, or angry, makes them smile for thirty minutes. Guess what happened? Just by changing their physiology and forcing themselves to smile for 30 days, every one of the people who had clinical depression were healed. They were miraculously saved from their depression.
Now there are times when, I have friends and family members that deal with depression, so I’m not short changing that, but I promise you that by shifting your physiology you can shift everything. It’s huge. I’ve seen people who are depressed shift their state, shift their body and they get un-depressed. It’s crazy.
So if I want to be in a happy mood, if I want to be in a good state for my kids, my wife, my whatever. If I’m going to a meeting or whatever, the state, how I hold my body has a ton to do, 50% of how I enter a room has to do with the outcome of what’s going to happen. That’s not scientifically proven, that’s just what I’m guestimating based on what happens. That’s a big thing. So figure that out. How do you control your body?
Look at what depressed people look like and if you hold your body in a way that depressed people hold their body, you’re going to be depressed. If you hold your body the way sad people hold it, you’re going to be sad. If you hold it in a way of the happy people, you’re going to be happy. Look right here right now, do I look happy? The reason why I’m doing this, if you watch Funnel Hacker TV, “Why is Russell so excited?” Because when I’m in an excited mood, I feel better, I get more done. I get people around me to raise to my level of vibration and they get excited as well.
There’s this weird thing, and this is scriptural, for those that are the church going folk, and those who aren’t it doesn’t even matter. Light cleaveth to light and dark cleaveth to darkness. One of my coaches, Tara Williams talks about this all the time, vibes, vibrations. People like, “He’s got a good vibe, she’s got a good vibe.” Sense the vibration. And if you think of this like tuning forks. Let’s say you have a tuning fork here and you want to, if you hit two tuning forks next to each other, they will eventually match their vibrations. There’s a high pitched one, a low pitched one, they will meet in the middle because vibrations match. Light cleaveth to light, dark to dark.
The same thing happens with you. If you come in and you’re a tuning fork and your vibration’s high, people are going to suck you down to their level and you’ll be depressed. Or you’re going to come in and freaking just blow your mind with the level of energy and vibration and everybody will rise to you. You have to understand that. They’re either going to suck you down, or you’re going to rise up.
That’s one part of state control, is understanding that your body has so much to do with it. Now that you understand that, how else can you control your body? This is why us nerdy, entrepreneur, biohacking people talk about the importance of our body. Alex Charfen at the Pirates Cove mastermind said that “for any of you entrepreneurs that aren’t treating your body like a professional athlete, you’re insane. You’re doing things that professional athletes aren’t. You’re trying to accomplish things that they can’t even fathom. If you’re not taking care of your body, you’re insane.”
It’s true, what you put into your body effects your physiology. When I eat crap, guess how I feel? Crap. People always ask me why I take so many supplements. Because different supplements I take effect my physiology. I have rules with my supplements. Most of you all know, I’m a Mormon, therefore I don’t do a lot of things. I don’t do alcohol, tobacco, coffee, tea, any other crazy stuff, I don’t do a lot of these, but there’s some supplements that I do take because they affect my physiology.
I do take some caffeine, because caffeine affects you physiology. You take it, it increases your energy. Your physiology changes, it helps me get into state faster. There’s other supplements I take, I could go days on supplements, but there’s things I take because they affect my physiology. There’s things I don’t eat because they affect my physiology. If you look at how I eat, I usually don’t eat breakfast. The reason why is breakfast typically makes me feel sluggish and tired, my physiology goes down. I usually eat one huge meal a day. When I’m at the office Melanie makes me this huge salad, it’s got high fats, tons of vegetables, I eat it and there’s almost no carbs outside of the carbs inside of vegetables because carbs make me feel sluggish and tired. I don’t want to feel tired. So I just eat the vegetables meats and fats because that keeps my energy, my physiology good.
When I’m at home, if I’m going to eat junk, typically I eat it at the end of the night, when I’m about to go to bed, because at that point I don’t care about my physiology, I’m going to fall asleep. But I don’t eat at dinner, I usually won’t eat all the other nice stuff. I’ll go and pick the veggies, the meat off, whatever my wife makes and I’ll eat that because I know that if I eat the rice and the carbs, stuff like that, guess what happens? My physiology drains and I’m going to be a worse dad for my kids. I know how it works.
So if I want to stay in peak state for my kids, I have to stay in, I gotta keep my physiology going, so I’m very careful of what I eat. Sometimes, I’m not as good as a lot of my biohacking buddies, sometimes I just screw up, and if my physiology…this is probably the bad thing. This is the negative of personal development. But if I eat something and feel like crap, I’m like, “Well, I feel like crap. I’m going to feel like crap no matter what, I might as well make my taste buds feel good.” So then I go all out and if I have a bad day, I have a really bad day. Because I’m physiologically jacked anyway, let’s have some fun. Anyway, there you go. Alright, that’s number one.
Number two side of the pillar of Tony’s triad is shifting what you focus on. Have you noticed that depressed people focus on depressing things? Have you noticed that happy people focus on happy things? But Russell, there’s so much sad things happening in the world. I know there is, but guess what I don’t focus on? The sad things that are happening in the world. Guess what I don’t watch? The freaking news. Want to know why? Because the news focuses on depressing things. I don’t want to be depressed. I don’t listen to depressing things. I try to focus on people and things that get me pumped up.
I listen to podcasts of people that inspire me, that get me excited. I read things that get me excited. I focus on stuff that gets me excited. In business, crappy stuff happens every single day and I tell you what, when you go from a million dollar company to a 10 to 100, the level of crappy crap that comes up everyday exponentially increases. They say, someone told me the other day that every three months an entrepreneur’s focus with decisions could either make or break them.
That’s true when you’re running a million dollar business. When you’re running a hundred million dollar a year business that happens a lot more often. I would say probably every three hours. I’m not kidding. There’s a lot of crap that hits me in the face every single day and if I focus on the negative, I would be in a state of depression right now. I have to look at it and I’m like, “Oh, that sucks. Alright, this is the answer.” And I turn my back and run from it. I do not focus on it for more than 5 seconds, otherwise I will lose my state.
What are you focusing on? A lot of you guys get overwhelmed and get stressed. Do you not think I get overwhelmed? I have 12 events happening in the next 47 days. We’re doing the biggest launch in the history of the freaking internet. We’re re-doing the complete onboarding process, I just wrote a new book in the last 30 days. It’s not a tiny book, it’s a freaking cookbook, it’s a 500 page cookbook. We’re doing a design-a-thon in two days. If you knew how much stress I have on my plate. I don’t know, I’m pretty sure most people would crack under the pressure. I’m shocked that I haven’t yet, but the reason why is because I keep moving on.
Dan Gable, the greatest wrestler in the history of wrestling. Well maybe not the greatest anymore, but he is the legend. He is the Michael Jordan of wrestling. So Dan Gable, someone asked him one time, because he went through all of college never losing a match. His very last match he lost, he got so pissed off that he went and started training for the Olympics and he actually became an Olympic champion and not a single person scored on him. And what’s crazy is while he was training for the Olympics, it’s so crazy. The Russians actually said, they came out publically and said, “We are going to train an athlete with the only goal to beat Dan Gable from the Americans.” And Dan Gable was like, “No, I’m the greatest wrestler who’s ever lived, no one’s going to beat me.”
So what did Dan do? He would work 7 hours a day, working out 7 hours a day preparing for the Olympics, then he’d go to bed at night. Then as he’d go to bed at night, he laid there in bed saying, “The dude in Russia who is trying to beat me is awake and training right now. And that pisses me off and freaks me out.” So what did Dan Gable do? He woke up at midnight and he’d go running. Because he knew that his opponent was competing, was training and it stressed him out knowing that his opponent was awake while he was sleeping. He did not like that so he got up and kept working out.
Is that obsessive? Heck yes. Did he crack under pressure? No, he went to the Olympics and won. Not a single person scored a point on him. That’s Dan Gable. Now someone asked Dan Gable, I heard this in an interview one time, they said, “Dan don’t…” and afterwards Dan went on to become the head wrestling coach of Iowa Hawkeyes and won more NCAA championships in a row than anyone in any sport, I believe. Anyway, insane. And someone asked Dan Gable, “Don’t you believe in pressure?” and Dan’s like, “Yeah, I believe in pressure, it’s everywhere. The difference is that most people sit underneath the pressure and they sit on it. I believe in it, I just don’t put myself underneath it. I step aside and I focus on what I need to get done.”
And most of us, it’s that same way. I don’t know about you guys, sometimes I have so much stress and so much pressure, I’m about to crack. Then half of that is just in our heads. So I’ll sit down with a pad of paper, especially at night when I can’t sleep, I sit with a pad of paper and write down what I’m stressing on. I write all those things down, when you write it down it’s like, oh that’s actually not as bad as I thought. And then you can fall asleep, get yourself out of the pressure.
Sometimes we’re focusing on all pressure and stress and all this stuff and that’s why we don’t succeed. Don’t do that. Write it all down, prioritize it and be like I can’t control what I can’t control. I’m going to move forward out of the pressure. Go. And sometimes I don’t get crap done. I’m sure that all the stuff I have to get done between now and our viral video launch, most of it is not going to get done. A lot of it will, most of it will. But sometimes you can’t affect it, so you do whatever you can and as you get closer and closer to deadlines all of the non essentials fall away and then you get the essentials and that’s how the game’s played.
Alright, this is fun, we’ve been going 32 minutes you guys. I hope you’ve been having fun. I don’t know where I left off. Physiology, shift your physiology. Number two, what you’re focusing on and then number three, what’s the meaning. I think number three is meaning. If not I’ve been teaching this wrong, or thinking about it wrong.
Number three is the meaning we’re attaching to things. A lot of times something bad happens to us and we attach these weird meanings to it. And we, it’s really cool, we have this unique ability as humans to attach meanings to things, right. And usually what happens is subconscious; we don’t know that we’re doing something right. If someone punches you in the face, subconsciously our body attaches a meaning to that. So this person is mad at me, we attach the meaning, I need to fight….sorry, let me step back.
Someone punches us, right. Our meaning maker attaches this meaning to the thing. That person is mad at us, we must fight them back. So I go and try to fight someone. Or someone punches us and maybe the meaning is this person is going to kill me, that’s the meaning we attach so then we run away. There’s all sorts of things. Every single day, something is happening and we’re attaching these meanings to it and these meanings direct where we’re going with our thoughts and actions and everything else. But as soon as you’re aware of this, you can actually change the meanings that are coming to you.
I actually don’t know if this is part of the triad, it may not be. I can’t remember now. Go YouTube Tony Robbins. Regardless, I want to talk about meaning, because meaning is a big thing. When you’re aware of this it’s kind of cool because now it gives you the ability to kind of shift meanings. So when somebody, we’ve had some morons, and they are morons, this week that have been attacking Clickfunnels and at first I got so mad I want to kill them and fly to their house and beat them, because that’s the wrestler in me. My body attaches a meaning to what they’re doing.
But then what’s cool is Tony taught me this technique where you stop and say, okay, what if that’s not the meaning they’re attaching, what if it’s actually this meaning? You shift the meaning that maybe they’re attaching and if you shift the meaning associated with an experience, it’ll change your perspective, which changes everything. So we gotta become good at consciously picking the meaning we’re attaching to things. If someone screws us over we can attach a meaning saying “That person is a horrible person trying to screw me over.” But if you attach that meaning, be careful.
Because as soon as you attach that meaning to something, guess what happens? Now the situation you enter, the state you enter is going to be based on that meaning and it can get really bloody and get really bad and things can turn really bad, which is going to increase all these other pressure, noise and other bad stuff. But if you come in and say, “Look, that person is a total douche bag,” I don’t know if I can say that on TV. I apologize if I can’t. Anyway, that person is a horrible person, but maybe their having a bad day today. Maybe they’re struggling, maybe financially, whatever. You attach a different meaning to the situation, then you come and you’re like, man that person screwed me over, but this is probably why he did it. Or why she did.
If you attach that meaning it gives you a different set of tools to deal with the situation. So what happens now in my life, if something happens and instantly a meaning is attached by my brain and what I’ve found is that most of the times that the instant meaning that’s attached, is going to leave me in a really negative path. It’s weird how it works. So too often I run down that negative meaning and bad things happen. So I try to consciously stop and try to take the exact opposite.
I remember Tony at Date with Destiny he does this thing, he says, “Find an experience in your life that pissed you off.” For me it was something with my wife, and my wife was at the event then, sitting separate, so she was sitting four rows ahead of me and there was an experience and they said to write down the experience, so I wrote it down. They said, “Write down all the meanings you attached to that experience.” I was like, “My wife is mad at me, she doesn’t love me.” I wrote down all these different meanings that I had attached to that situation.
And then Tony said, “Write a big line down the side of the paper and next to each of the meanings you attached to that situation, I want you to write the exact opposite of that thing.” So I was like, “My wife is mean to me, but on the other side, she actually loves me. My wife is super selfish, no she is actually so giving that she struggles.” So I wrote the exact opposite of each of the meanings that I had attached to the situation.
But what’s crazy is after handwriting out probably three or four of the things, I started crying. I started crying because I realized, I love my wife and I know her, and I realized the true meaning of what happened in that situation, was actually the exact opposite of the meaning I had attached to it. I instantly realized that I was in the wrong and she wasn’t. I broke down crying because I was like, “Oh my gosh. Where else in my life is this happening? Where I’m attaching these meanings subconsciously to a thing and I’m actually wrong?”
I realized that day that I have to take control of my meaning maker, the meaning I’m attaching to every single situation. So something happens now and instantly I get the negative meaning, it just happens that’s in our brains wiring for some stupid reason. I stop and I’m like, what’s the opposite of that, what’s something that if I could attach a different meaning would make me look at this person through a different angle, a different lens, a different light? I shift the meaning and it shifts everything. It shifts how I feel about the person. It shifts how I approach them, it shifts the response. It changes everything.
I wish I could say I am perfect with this, I am not. If you’ve ever been on the back end of a backlash from me for stuff, I apologize. Because I’m, I can be a prick sometimes. I didn’t realize this until the other day. We have a contractor, he was killing himself for us, and I imagine it’s got to be a pain in the butt working with me sometimes. Because I’m vocal, I’m on TV, I’m on Instagram, I’m ranty and ravy and talking about everything. And without thinking I kind of shared publicly my thoughts and part of it’s because I’m a media personality. If I came out like bleh all the time nobody would listen. So I’m usually on the extremes, I’m extremely happy or extremely upset because that’s what’s interesting.
So I feel bad because I published stuff that was negative towards that person. And the other day it was kind of brought to my attention, “Wow, Russell this person is really working his butt off for you and you’re saying these things.” And I had this moment again where I kind of broke down and I was like I’m a bad person sometimes. And the meaning I was attaching to all these situations was like, they’re lazy, they don’t care, they’re not working hard enough, or whatever. I’m attaching all these meanings and I had this fun little moment where I had this exercise where I was like, okay, if I switch the meaning, what’s actually happening? And I was like, oh man, I’m a jerk.
I realized it again, so I reached out personally and apologized and I don’t know if it’ll make it better or not, but I was wrong. I’ve had other situations this week where again there’s this person who’s honestly, it’s always the people you help the most. It’s someone I helped a lot, to have a lot of success, I bent over backwards for them and now they’re publically attacking me and us. It’s just….it’s funny, the meaning, even now, the meaning I want to attach to it wants to come in there. I’m like, no stop. Get out of my brain. Because I know, I know the reason why this person is being a douche bag. I’m going to use that word, I apologize. I know the true meaning. It’s not the one that makes me feel better about myself, which sucks because that one makes me feel so much better about myself. But it’s the truth.
So I’ve tried to attach that meaning to it, even though every time I think about the situation, my blood’s boiling just thinking about it again. But I gotta go back to the meaning that I attached on purpose. So the more you guys are aware of this the more you can affect. That’s a big part. There’s number two in personal development.
So where have we gone this far? So far we’ve talked about not being bleh. We talked about shifting your state in the circumstance. We talked about shifting the meaning you’re attaching to things. Alright so here’s a couple of things. Yes, we’ve been going for 40 minutes, but I still got another hour and a half drive, so we’re going to keep on talking. It’s like on Wedding Singer, which is one of my favorite movies of all time, do you remember when he’s all depressed after his girlfriend gets married on him and he’s hosting the wedding party and he’s telling all these jokes? And the one guy’s like, “Hey wedding singer, you’re the worst wedding singer I’ve ever heard.” And he looks at him and he’s like, “Well I have the microphone so you will listen to every word I have to say.” One of my favorite lines ever. That’s how I feel right now. I have the microphone so you will listen to every word I have to say.
I guess you can turn me off, hopefully you won’t. Hopefully you can hear me. This is car is so loud when we’re driving. I hope this is coming through because I think there’s some good stuff in here for people.
Alright, next thing. We talked about being not bleh, we talked about getting in state, we talked about meaning, these are pieces to help you function better as a human being. I always tell people how much of an impact Tony Robbins had on me. It’s because he made me aware of these things and there’s so many more. I wish we could go to UPW. Go walk on fire. I think you can get a ticket for $500 to a thousand bucks. If you are broke and don’t have the money, go get a credit card and finance it. If you’re broke, you’re going to become more broke. Who freaking cares? At this point, what’s the worst that could happen? You’re going to go bankrupt? Dude, you’re broke, it doesn’t matter. It always blows my mind when people are like, “I don’t have any money, I can’t invest.” Then you have nothing to lose. Go take out a loan. Go take out five loans, who cares? Worst case scenario is you lose it all. If you have nothing, then you have nothing.
I taught the cub scouts, the 12 year olds, I did an entrepreneurship merit badge and one of the guys asked, “how old do you think these kids should start?” I was like, “They should start now. I got a dozen friends who are teenagers who are making insane amounts of money.” The guy who asked said, “Just so all you kids know, you have nothing. If you lose it all you didn’t lose anything, so who cares?” Anyway, it always makes me laugh because people are like, “you can risk a lot because you have money to risk.” I’m like, “Dude, it’s way easier to risk when you’re broke.” Worst case scenario you lose everything, but everything is like rent on an apartment, but that’s not that big of a deal, you guys.
When you’ve got 150 employees whose lives depend on you, I promise you it is a lot scarier to risk at that point. Nevertheless, I digress. Where was I going? I don’t even remember. Hopefully there was something in there of value.
Okay, what I want to talk about here is you gotta risk. You’re creating this thing, you’re giving birth, you’re going into this thing…..Oh I remember what I was talking about. I was talking about investing in UPW and talking about being broke. Yeah, go to UPW, go to Date with Destiny. Invest in these events because it’ll transform you, it’ll help you to become super aware of yourself and other people. That’s what Tony gave me that was so important to me. Most of us live life on autopilot and we’re just going through the day bumping into things and things are happening and you’re just not aware of how we work. When you’re aware of how you work, it’s like now you can affect things, change things, tweak things. I can change my approach, I can change other people’s approach. For me it’s been huge to understand me and people better. So yeah, go to those things it’s worth it. There you go.
I have a friend down in Australia, his name’s Mal Every, I don’t know why this just popped in my head but he says, “I don’t have a problem with you if you’re broke, but I do have a problem if you stay broke. There’s too many opportunities in this world. If you stay broke, it’s because you’re not trying.” You’re literally not trying. Anyway, I don’t know why I said that, but it popped in my head therefore it must have been important.
Alright, the next thing I want to talk about. If you want to be successful in life the next piece outside of not being bleh, and figuring out state control and attaching meaning to the right things, the next thing is you have to stop dabbling. Stop freaking dabbling. School has screwed up all of us. School has taught us how to dabble. You sign up for college, you take 20 credits, 20 cool things that you want to learn about. What they do is they spoon feed you and force you to dabble over a semester. So they give you a little bit of information in math, you spend 50 minutes. Then you go to the next class, here’s a little bit of science, a little bit of history. So you dabble in a whole bunch of little crap and you try to remain and retain all this stuff and then you go back the next day and you dabble a whole bunch and you dabble and you dabble and you dabble for like 15 years of our life.
Let there be no mistake. You will never be hyper successful if you are dabbling. Dabbling is the opposite of what you need to do if you want to be successful. If you want to be successful in something, you have to go deep, you have to immerse, you have to be obsessed with that thing. I guarantee you the people I’m competing against right now in our business, the reason why we are kicking the crap out of all of them is because they are dabblers. I promise you, there’s not one of my competitors that spent as much time in the last 48 hours, in the last week, in the last 5 weeks studying marketing and business and growth and personal development as much as I have. And for most of them, we’re already way past them, so why in the world, why are they not…..? I don’t know.
But they’re dabbling and that’s why I’m able to pass them. When you start immersing and you go deep, a couple of really cool things happen. First off, you will start seeing connections that you cannot see when you dabble. I sucked in school because I could never see the connections. I spent an hour in history, an hour in math, then an hour in debate, then an hour in logic, I’m trying to figure out how to make the connections. Unless you go deep in something, you can’t do it.
The reason why I’ve written two books is not, yes I like writing books, yes I like sharing it. When I write a book, I have to go in such deep immersion that I start seeing these connections that you don’t, you can’t see when you dabble. When I started writing the Expert Secrets book, I was doing a whole bunch of things. Some things consciously, some things subconsciously and as I started focusing on this book and trying to make a really, really good book, it forced me to read and study and geek out and immerse myself in a whole bunch of different things and through that process, I was not dabbling, I was immersing. I don’t know if it’s God, if it’s your brain, but when you immerse yourself, I feel like the reward for that, all these connections that you don’t normally see, all the sudden start being open to you.
Howard Berg told me, he’s the world’s fastest reader. He said when he goes to do a topic, most people read a book and they form their opinion based one book they read. He’ll read 30-40 books to get a really clear view of the reality of the situation. This is what 30 authors have said and you get a very clear view of it. And that’s how I feel about immersion. When you immerse yourself and you go and listen, study, read, you really geek out and become obsessed in your thing. I don’t know if it’s your brain, God or the universe, whatever you want to attribute it to, I know who I want to attribute it to. But he opens up pathways, he opens up connections for you and lets you see a whole picture and that’s your reward for immersion.
So that’s the next step in this you guys, you have to stop dabbling. So first off, the first phase in this comes back to you being greedy. The first phase is figure out this thing you want to be obsessed with. Maybe it’s not the marketing yet, and that’s okay. Because phase one is about being greedy and mastering it for yourself and becoming who you need to be to serve the world that you’re trying to serve. So go and now is the time to become unbalanced.
In the bible, well if you listen to this song, I think it was…who was it? A time for every season, there’s a time under heaven for everything. A time and a season for everything, right. This is your season to immerse in your craft and become the best in the freaking world in your craft. Again, there’s a time and a season, this is the time and season right now for you to do that, for you to immerse yourself. So that’s phase number one and that’s going to give you the ability to become who you need to be. And you’re going to become completely unbalanced. Your work life, your social life, your family life is going to become unbalanced during that period of time, but you’re going to be able to immerse yourself, you’re not going to dabble. You’re going to unbalance and become awesome at your thing.
And then there will be a transition phase where you’re going through and becoming so passionate about it, where there will be this weird time where all the sudden, I don’t know what it is, you can’t get filled up anymore. For me, I was doing all this marketing for all of our businesses and companies. We were doing the Neuropathy product, the weight loss, the dating, all these different businesses and we’re doing it and there came a point where I stopped getting fulfilled by just doing the business and I didn’t know what it was. I started going through this slump. I didn’t feel the momentum, didn’t feel the progress.
I was like, ugh. I didn’t feel it and that transition is because eventually you can’t keep growing in that immersion. Because eventually you’ll see the connections, you’ll see everything, you’ll be going through this immersion and then you will…. I don’t know how to say it, not that you’ll become perfect ever, but you’ll become more perfected in that thing. Where it’s hard to squeeze a lot more oranges to get any juice out of it, to really fill you up.
And that’s what I talk about in the Expert Secrets book, that’s where you transition from this growth, to the only way you can keep growing is transition into contribution. And this is where entrepreneurship is born. This is where you realize the only way for me to actually keep sharing this and to keep having that juice is to start contributing and giving back and sharing with other people. And what you find is insane. As soon as you take this path and this gift, this thing you’ve been geeking out on and immersing yourself on and become obsessed with, you start sharing it, that juice starts flowing again. It’s like the next wave and it’s so fulfilling. That’s why I’m doing an hour long podcast instead of focusing on the road and listening.
That’s why for me right now, I started listening to, when I start doing personal development and growth and start learning and studying, as I do that I start shaking because this is good. I’m getting juice, but if I could share this with other people I’d be getting ten times what I’m getting now. That’s why I publish so much, that’s why I share so much. It’s because that contribution will fill you up more than the growth will eventually.
But first you gotta fill up. Again, you gotta become unbalanced so you can become who you need to be. But after you’ve hit that point, and you’ll know it because you can’t get the same thing out of it, until you start contributing. And that’s logically where you start shifting to contribution. That’s when you start becoming obsessed with the marketing. That’s when you start geeking out there. That’s the key you guys, that’s what it’s like. At that point, you don’t care about the money. This is what I talked about a few podcasts ago.
The people who struggle are the people trying to make money. When you’ve been geeking out on a thing and have filled yourself up and now you’re shifting to contribution, you do not care about money. I could not care less about money at this point in my life. It’s fun, it keeps track, it’s how we know that we’re doing well. It’s such not a driving force, you can ask…..I do not have logins to my bank accounts. I have no idea what’s in there. My accountant, I’m always like “Hey can I buy this?” and he’s like, “Yeah.” And I’m like, “Okay, cool. I have no idea.”
My wife, I don’t have access to my bank accounts, personal, business, anything. I do not know what’s in there. I don’t want to know. It means zero to me at this point in my life. The only thing that means anything to me now is contribution. That’s what fires me up. That’s the state you gotta enter business and entrepreneurship in. Those are the people who are successful. The come in like, “This thing that I have, this gift, this thing. I’m so passionate about it, I have to figure out how to share it with other people.” Then guess what’s going to happen? Then it’s going to be easy to become obsessed with the marketing because the marketing is the means for you to get your message out, for you to get your product and your service out.
All the sudden it becomes exciting. I think that’s why I struggled in school so much. I would learn and read a book and it didn’t matter to me. If you’re going into marketing and you’re struggling, this marketing, I’m learning this stuff. I learned about squeeze pages, traffic and conversion but you don’t care. It’s because it’s like school. I study a thing and I write a paper but I don’t care about this paper, there’s no point to it. If you’re struggling studying the marketing it’s because there’s no point to it. But as soon as you find your thing and you obsess with it and you’ve grown and filled yourself up and shift to contribution, now when you start studying it, the marketing becomes alive. It lights up and becomes alive again.
I remember, I always thought I was dumb. I hated reading, I hated studying, I hated school, I hated all those things and honestly, I thought I was a dumb kid. I started my business and started selling these little things, it was crazy because I was selling some stuff and I was not doing that well. I remember it was pre-podcasts, but everyone used to do tele-seminars back when I got started. I would download all these tele-seminars and I would listen to them. Guys like Arman Morin, Alex Mandossian, those are the guys I listened to. Marlon Sanders, these are the guys I listened to initially. And I would listen to them on my headphones. I would burn these tele-seminars onto cd’s and put the cd’s in and listen to them while I was on my wrestling trips and I would learn stuff.
They would say stuff and I’m like, “That’s so cool. I’m going to go try that.” And I’d try it and the craziest thing would happen, I would try something. I was making a little bit of money and then I’d try something and make more money. I was like, are you kidding me, that freaking worked. I gotta try something else. I listened to another tele-seminar and I would try it and are you kidding me, that freaking worked! And then another one and I was like, that guy wrote a book. I’d read his book and I’m like, I’m going to try it. And then guess what happened? I’d make more money. My thing would go out to more people and I’m like, “Oh my gosh.” And all the sudden reading became alive for me, studying became alive for me, marketing became alive for me.
I remember copywriting I was like, one of my first websites I set up and I didn’t have a sales letter and someone’s telling me about this copywriting thing and I was like, are you kidding me? That is the stupidest thing I’ve ever heard of. I’m not going to write words, I don’t want to learn that. I remember just being angry because I didn’t want to learn copy. It sounded so boring and stupid.
Anyway, I tried to hire a copywriter, and the copywriter, it was actually Michael Thornton was the first copywriter I tried to hire and his quote for me at the time was 8 or 10 grand or something and I was like, “Whoa! I haven’t made that much money in my entire life combined at this point.” So then I tried to read a book on copy and again, it was horrible. I read it and I was like this sucks. I had to write my very first little sales letter. So I wrote it and then it was crazy because it made money.
So then I started listening to some copywriters and the guys like, I remember it was Michael Thornton actually, I was listening to this presentation he gave at this big seminar and he was like, “We tested this thing and it turns out that a red headline out converted a blue one.” So I changed my headline to red and sure enough it out converted. I was like, what the crap? Okay, what else does this guy got? I remember he tested a brown background, it did better in this thing. So I’m going to do a brown background. So I did a brown background and sure enough it out converted. I’m like are you kidding me?
Then he said to try a new headline, his headline swipe file had all his headlines. So I tried four or five headlines and one of them dramatically beat the other one. I was like, what? I changed the headline and I doubled my income. Normal humans, if they want to double their income, guess what they gotta do? A doctor would have to go back to like 16 more years in medical school to specialize and double their income, work another 15 years and then maybe they would. I changed 13 words on a headline and all the sudden guess what? Copywriting became alive for me. It got exciting and all the sudden I want to read every freaking copywriting book I can find, because I’d read through and most of it was garbage or rehashing stuff but I’d read one sentence that was like, “Oh, you should end each line with a dot, dot, dot. Because it keeps the readers mind open and doesn’t close out the thought and they’re more likely to keep reading.” I was like, what?
So now to every single email and every single thing I’ve ever written, I add a dot, dot, dot, you’ve probably noticed that before. Guess what happened? Everything increased. And I started going to marketing seminars. I’d go to a five day seminar and listen for five days and every single speaker who is talking, I knew everything. I’ve done that, knew that, heard that, rehash, rehash and then one speaker on day 6 would say one thing where he’s like, “Oh yeah, this one time I added an exit pop where I gave a discount and 20% of the people took the exit pop.” I was like, wait, what? So I go back to my thing and add an exit pop and my income would increase by like $100,000 a month. From that one little thing.
I remember I was like, I sat through 5 days of crap and got that one thing and it was so huge for me that it made the whole thing worth while. Or I would be at an event, got nothing and I’d go out to eat with everybody and I’m the Mormon dude, everyone goes to the bar and I’m like, I don’t want to go to the bar, I don’t want people to think I’m drinking. So I’d go to the bar, and I’m not joking, I’d order milk because I didn’t want people to think…..if I ordered a sprite people might think I’m drinking and I’m like I don’t want people to think I’m drinking, so I ordered a milk.
So I’m holding a milk and I’m at the bar and everyone’s drinking and they’re like, “Why do you got a milk?” I’m like, “Oh, I’m a Mormon, Mormon’s don’t drink so I’m drinking milk.” They’re like, “that’s weird.” And then they’re kind of drunk and the coolest thing about drunk people, drunk people don’t have any filters. They lose the inhibition to filter stuff or whatever. So I’m drinking milk, totally sober, they’re completely drunk and I’m like, “Hey so, what’s the biggest thing you’ve figured out?” and they’re like, “Oh man, okay so we did this thing on our squeeze page where we did blah blah blah.” I’m like, what? He just told me that. I would spend four or five hours in the bar drinking milk, asking people questions and getting nugget, after nugget, after nugget. I’d go back and add it and sure enough I’d add this little thing and it’s like Russell, you gave yourself a three thousand dollar a day raise by doing this one little thing. That’s a million dollar a year raise.
How do average humans get a million dollar a year raise? They don’t, they can’t. It’s physically impossible to do that. How did I do it? Some dude at a bar who is drunk off his butt told me this little thing and then I did it. Where do you guys think I got the Perfect Webinar from? I am not a genius, but guess what? I went to all of these events and saw speaker, after speaker, after speaker pitching and maybe what they said sucked, but I heard how they did a close, I heard how they did a trial. That guy said that thing. All of the differences…it’s funny because Stephen’s always like, he always talks about the Russellisms, the things Russell says that are so cool in my presentations. I didn’t make most of those things up, most things I heard another speaker say it and I’m like, that’s amazing, wrote it down and it was worth everything.
It would make me laugh, I’d go to an event and I would get one or two little nuggets like that and I’d come back and it would give me a two to three, maybe four thousand dollar a year raise and I hear someone online complain, “It was a pitch fest. All they do is sales stuff.” I’m like, “You went to that event to try to learn how to sell things. Why do you hate money so bad? I saw the same thing you did. I gave myself a four thousand dollar a day raise.” I don’t know what else to do.
It’s because they haven’t figured it out yet. It’s like they’re going to school and they’re pissed because the professor bored them to death. It’s like, when you go with this different lens, when you’ve got something you are so insanely passionate about, that all you care about, you don’t care about making money, spending money. All you care about is figuring out how you can get this to more people and when you get one little nugget after five days of information and that one thing does this huge thing, that’s worth it.
I hear people complain, they go to forums, “That event sucked, it was a pitch fest. I heard that stuff before, they didn’t teach me anything new.” It’s because they’re not real entrepreneurs. They haven’t fall in love with the marketing of the thing. If you’ve fallen in love, this is how you know you’ve fallen in love with the marketing of your thing, it’s when you literally stop watching TV for the shows and you watch for the commercials. That’s how you know. It’s when you’re listening to the radio and you’re waiting for the songs to end so you can hopefully hear a really good direct response radio ad. It’s when you’re scrolling through your Facebook feed looking for ads. It’s when you’re like weird crap that you know you don’t care about, but you’re praying that they will start re-targeting you with their ads.
It’s when you log into your wife’s Facebook account, not because you give a crap about what she’s doing, or care what she’s talking about, but you know that she is seeing different ads than you are and you want to see what those ads look like. That’s when you know that you’re passionate about marketing. That’s when you know that you’re so obsessed with getting your message out that it’s become, that’s the level you gotta be at.
But I think I’ve come to grips now, I think it used to piss me off when people weren’t obsessed about marketing, but now I think I get it. It’s like, I don’t think you can be obsessed about marketing at first, until you have first gone through the growth phase for yourself. You’ve got to become ridiculously obsessed initially with your thing, because that’s the first phase. You’ve got to immerse yourself there and after you’ve done that, then when you start shifting the entrepreneurship side, the growth, to the contribution and sharing it. That’s when you will become obsessed with the marketing. That’s when copywriting became alive for me. That’s when split testing became alive. That’s when all the geeky crap that I shouldn’t care about, none of us should care about, that’s when I started caring about it, that’s when it became alive.
Does that make sense you guys? That’s when I can sit there for five days and watch sales pitch after sales pitch after sales pitch and hear a single word about what they said, but just watch their hands, their hand motions, how they’re anchoring the stage, what they’re pointing to, why, when and how and be excited.
One of my buddies, Darin Stevens, he literally went to a Tony Robbins event, he went to the entire thing. I can’t remember if he told me if he watched the recordings of it or if he did when he was there, but he watched an entire week long Tony Robbins event with no audio on. No audio. Why would somebody do that? Because Darin wants to be the best person in the world at controlling the stage. Understanding how your physiology and stage presence and how you’re anchoring the stage, what you’re doing, why you’re doing it, how you’re doing it, why it works. What did he do? He took the best person in the world, Tony Robbins, and he watched him and took out all of the audio because the audio distracts you from he’s actually doing.
I can’t tell you guys this enough. Funnel hacking is not just about looking at the outside, it’s about really understanding what people are doing and why they’re doing it. Yes, I’m selling products and services to you guys, but at the same time watch how I’m doing it. So Darin went and watched Tony Robbins because he wanted to see Tony’s hand motions, what he’s doing, why he’s doing it, how he’s doing it, and he wrote this huge write-up for me, he sent me, it’s insane. It’s about all the stuff that Tony is doing, the reason why Tony’s pounding his chest at times, why he’s going like this, why he’s doing the ‘whoa, yes!’, why he’s pointing to different directions while he’s anchoring and seating and all those things are not accidental. They’re real and they’re purposely done.
When I’m on stage and talking about stuff, when I’m walking on different parts of the stage, sometimes its accidental. But for the most part, I’m doing things on purpose. I’m anchoring the stage, I’m taking you on timelines, I’m trying to bring you back to different places so you get emotionally impacted based on things that are happening. Same things happening in a webinar, tele-seminar, not podcasts because I’m just driving and talking, but maybe I am, who knows.
But I want you guys to understand, all of these things are there for you. I spent 14 hours yesterday, 14 hours going through every email I have ever sent with swipe files, squeeze pages, templates. I found every template I ever had paid for, designed because every template I designed I went and had all these people, the examples, a decade of funnel hacking. I went through yesterday and archived all of it into trello boards based on page type, based on funnel type, based on all sorts of stuff. And I’ll probably never use those pages again, but I wanted to be able see them and categorize and be like, the reason why that page was awesome was because of this.
There’s actually this one little block, there’s a dude that figured it out, on these squeeze pages, I’m not going to ruin the surprise for you, but if you type in squeeze page warning, those who are in the know will know that there’s this dude who had a squeeze page and at the very top he had this warning block that says, “Warning: Blah, blah, blah” That increased conversions on squeeze pages by insane amounts and most people never knew about it. Then he mentioned it, I think he’s in the dating market, he mentioned it at a mastermind and then dozens and dozens of people have done it, but most people have never seen it before. If you were to do it on your pages right now, it’s insane.
I totally forgot about it until I’m looking at my swipe files right now and I’m like, oh yeah. There’s so many things. I think so many people get bogged down in this other stuff that they forget about that. Become obsessed with the marketing. Go through all this stuff and legitimately do and it’s going to make it so much fun, it’s going to make it alive for you guys and I want to give you that gift. But that’s the transition.
So anyway you guys, this has been a long one. I hope you got a lot out of it. I just want you guys, I know that you have something inside of you. I know that you have the ability to change people’s lives. I believe that, probably more so than you do at this period in your life. If I didn’t believe that I would not be doing this stuff. I make plenty of money running a software company. I don’t have to do all this stuff. I don’t have to talk or write books, but I’m in a spot in my life now where my contribution is to get you off your butt so you contribute as well.
I am trying my best to touch as many people’s lives as possible through the things that I do, but I just know that the clearest path for me to have impact on the world is to touch you as an entrepreneur because you have the ability to affect more people. You may not, some of you guys know this. Some of you guys know that we have people that literally have hundreds and thousands, if not millions of people a year that they are touching and affecting. If I could magnify what you’re doing just a little bit, it amplifies that. If I can show you something that gets you to convert more people and gives you more money so you can actually serve people at a higher level, that’s huge.
And some of you guys are at the beginning of this journey now and you’re like, “I don’t have anything Russell. I’m not that passionate yet. Or I don’t have a voice, I’m nervous, I’m awkward.” Whatever, I promise you, I wish I would have been podcasting and blogging 12, 13, 14 years when I got started. The Russell you see today was the most awkward, nervous, weird person on planet earth 14 years ago. I couldn’t carry on a conversation with a human being, let alone with a camera for an hour and 8 minutes now. That comes with a lot of practice.
It’s kind of what we talked about at the beginning. Unbalancing your life and becoming obsessed with something. I don’t care what that is for you. But you need to do it, find something that fires you up. Right now if you’re not that passionate about anything, that’s okay. Find something that gives you a little spark, because initially it’s a spark. I wasn’t that passionate about marketing at first, but there was a spark. Once you have a spark it’s like, okay now let’s throw some kindling on the fire. There’s a spark of something, go find other people who are obsessed. You have a lower vibration right now, they have a higher vibration, we talked about this earlier. Go find people who are obsessed and get around them. Listen to their podcast, read their book, if they have an event, finance your house if you have to, finance that event and plug into their vibrations so they will bring you to the excitement level that they are at.
I am trying to do that every day with my marketing, if you have not noticed. Most of you guys, when you came into this world, you did not know about marketing, you didn’t care about marketing. You didn’t care about funnels, that was not, you didn’t get into this world saying, I’m going to build funnels. You either had a spark saying I want to make money, or you had a spark saying I want to share something. You had a spark and for some reason you bumped into me because I’m so loud and obnoxious and annoying and everywhere.
You probably saw a YouTube video and you’re like, “Stop targeting me on YouTube, Russell.” But I’m trying to take your spark and ignite it. I’m trying to give you as much waves of excitement and passion and vibration as I can muster up, so that your vibration will rise to my level.
So for you, where do you have a spark? Find that spark and then find the people around you in that market who are on fire and plug into them. Give them any amount of money that they need. I’m serious about this. If you’re broke it does not matter, you’re going to be more broke. I don’t know how to get that, I was at Grant Cardone’s event, I think there were like 2500 people in this long room and you were seated based on how much money you spent. People in the front spent 15 grand to be there and in the back they spent like 500 bucks. The further back you got, the less money you spent.
What’s crazy to me, is when I pitched my product, the people in the front ran to the side of the room and bought. And the further back you went, the less and less people ran to the back. You may say, “Russell, it’s because the people in the back didn’t have as much money, therefore they did not run to the side.” I would argue with you that you are wrong. The people in the front have money because they have invested money. They’re used to spending money in investing and then they have more success. The people in the back are broke because they’ve never invested in themselves. That’s it. That’s honestly it.
They’re already broke. Grant Cardone said this to me backstage, he’s like, “Don’t the people in the back understand, if you’re already broke it doesn’t hurt you to be more broke.” It doesn’t. I don’t know if that’s financially irresponsible. But I did a whole podcast on this called entrepreneurial scars, our founding fathers who I believe were inspired from God, who created the constitution of the United States, they gave us this thing. Because in this country we needed to give the entrepreneurs the ability to risk everything and be okay with that.
If entrepreneurs didn’t have that ability, this country would have stagnated and died. I am a huge believer in that. Capitalism 101. If entrepreneurs don’t have the ability to risk everything, everything stops growing. But if entrepreneurs have an out, then guess what? They can risk everything.
So it’s scary at first, but I promise you it’s a lot less scary to risk everything now, then it is when you have a whole bunch of stuff. So now is the time for you guys to risk everything because you don’t have that much. I don’t want to be a jerk, but it’s true. Now is the time to risk things. It gets harder and scarier when you have people and money and all these kind of things.
I always tell people, for you, you have to figure out what is the worst case scenario if you fail? It gets people to look at that thing straight in the eyes and say, I’m okay with that. That is the key to be able to risk stuff. Because a lot of times there’s this fear of, the worst case scenario, something bad is going to happen and they can’t be successful. You gotta stop and write down for you right now, if you were to fail, if you were to go and get a bunch of credit cards and blow it on mastering your craft and getting around the best people in the world and raising your vibration, everything, what’s the worst case scenario. The worst case scenario, you go bankrupt.
You go bankrupt, what happens? You can’t get a credit card for like a day or two maybe. You can’t get a home loan. Okay, well you’re going to have to rent. Can you rent? I don’t know, hopefully. There’s programs, the country….I know I’ve rented to people who, there are things. Anyway, maybe it’s financially responsible. I’m not a financial planner, don’t listen to me. I’m just saying that if I was in that same situation and I was starting all over again, I wouldn’t worry about that. I would not worry about that.
I have built and lost everything twice now, and guess what? It was alright. It’s okay, but the biggest thing is if you don’t build something, you don’t try something, if you don’t go deep on something, then you’ll never know, you’ll never know. Anyway, make sure you clear it with your spouse first to get their buy in, I’m just saying. Those people in the back of the room at Grant Cardone, if they had run to the back and invested I think it was $2,000, that’s not that much. If they would have invested $2,000 they would have gotten the exact same thing that Brandon and Kaelin got.
Those of you who listen to the podcast, you’ve heard me talk about them. Brandon and Kaelin were down to their last money. The network marketing company they were in ended up kind of falling apart, they stepped away from it. They had zero dollars left in their account. They had a credit card and a couple of other things and they saw my pitch for funnel hacks, it was $1,000. They watched it and they were like, “We have to buy it, we have to buy it. We don’t have a thousand bucks.” They were freaking out and finally decided, “We’re going to buy it.” I wish they were on here right now to tell this story because it’s awesome.
So they said they were going to buy it and then Brandon was going to buy it, and going to buy it and then he wussed out. He’s like, “I’m not going to do it.” So he didn’t buy it. Instead he went to Clickfunnels.com and paid $100 for Clickfunnels. He went back to Kaelin and said, “I didn’t do it. I just bought the $100 thing.” And she’s like, “We said we were going to buy it.” And he’s like, “I know. We don’t have any money.” And she’s like, “It doesn’t matter. We don’t have any money anyway. Who cares if we buy something with it. We don’t have any money.” Zero and negative $1000 is pretty much the same thing. It’s not changing the quality of your life.
So they went back and ended up buying the $1000 thing and she was pissed because now they were $1100 in debt as opposed to $100 and then guess what they did? They had something they were really passionate about. She had lost, I don’t know, 60 pounds. She was in weight, she was already passionate about something, she’d already gone through the growth. She had already filled that. Now she was transitioning, they were transitioning to need to share this with other people.
So what did they do? They did similar to what I did. For them, they did it a little different, this is what I recommend for you guys though. They bought the Funnel Hacks training and then they watched video number one. They started watching it and as soon as they got into it, they paused it and they did that thing. They pushed play again, they started doing, they did that thing. They implemented what I said. Paused it. Did that thing. Pushed play, pause, play, pause. And for two or three months or weeks, I can’t remember how long it was. That’s all they did.
They put it all in place and when it was done, they launched their business. They’re initial launch, I think it was Thanksgiving or Christmas, they were driving to their families and they told me that they had enough gas money to get there, but no gas money to get back. So they filled the gas in their car, started driving, they got down to their families house, they were staying in a room and they started going through it and they launched this thing and luckily for them they rolled it out and made $20,000, that paid for gas money to get back.
And then they started geeking out, started plugging in, they started doing what I did. Again, I didn’t want to learn copywriting, but when I found out you change a headline you change 13 words and you give yourself a thousand dollar a day raise, it suddenly becomes really interesting. So they plugged in the podcast and I watched these guys over the next year, over the next two years and it was crazy.
I would do something, I remember I did a podcast where I was on a webinar with Jason Flatlien, who is one of the best webinar performers on this planet, at the end of the webinar Jason did this weird thing for 90 minutes. I was so pissed at him because I thought he was going to kill webinar sales. Turns out he doubled our webinar sales, on the drive home I was doing the podcast and I’m like, “Holy crap! Flatlien pulled this thing out of his butt. He did this thing, I never even heard of it, doubled, literally 2x’d our sales.” The podcast went live the next day.
Brandon and Kaelin listened to the podcast, they said, “Freaking Russell Brunson.” Which is the same thing I used to say when I’d be like, “Freaking Dan Kennedy. Freaking Michael Thornton. Freaking John Carl.” All the guys I studied. They’d some little nugget and I’d try it.
So they said that, they went back and added the same thing to the end of their webinar and they messaged me back, they said, “Freaking Russell Brunson. We did it to our webinar. Doubled sales.” I was like are you kidding me? And every single thing, they listened to my podcast and they’d tell me every time I’d say something, they’d take it and try it and Brandon said, “We’re like a week behind you on your implementation. You do it, we implement it a week later and we’re doing it, and doing it.”
And I want you guys to understand, that’s when this game becomes fun. It’s when you realize that man, listening to Russell rant about this stupid thing, if I add this one little piece, all the sudden I go from helping 100 people a day to 120 people a day, that’s pretty cool. My bank account goes from $1200 a day to $1300 a day. You gave yourself a $100 raise today, are you kidding me? People don’t do that.
We used to have a big mantra in our old office, we’d always say, we’d come in and be like, “How can we give ourselves a raise today? How can we give ourselves a raise today?” And it was like looking for that gold nugget. Looking for that little thing. Looking for that headline, split test, that tweak that I did, that little nugget. What could we do that’d different? That’s how the 108 split tests book was born.
I was able to do a lot more split testing before Todd Dickerson, my partner in crime in CLickfunnels, we used to build the best sales funnel we could, we’d get it out there live, pre-clickfunnels, it was a pain in the butt. We’d build the whole thing out, and get it live. Todd would login, he’d use visual website optimizer, it was our split test tool at the time, he’d split up like a thousand different tests and try to beat my control. And he always did, pretty much every time.
And that was the goal, I made the best version we can, Todd let’s see if you can beat it? And he would test, test, test, test and he beat it, beat it, beat it again, beat it again. And it was like every day, how do we give ourselves a raise today? That was the game we played and that’s how the 108 split tests book was born. That’s how half of what I know about funnels was born at that time. We were just testing every funnel variation idea, planning pages, template, idea, everything we could we dream of for a 2 ½ 3 year period of time, it’s how I became who I am today. It’s how I became the dude who probably knows more about funnels than any human being on earth because I hacked more funnels, tested more funnels, we did more than anybody.
And during that time of growth, that was the growth time for us, we were doing it on 12 companies we owned. We were doing it for a whole bunch of other people, which by the way, that’s a story for another podcast, don’t do 12 companies at once. But that’s what we were doing, that’s how we mastered this craft. That’s how I know more about funnel psychology, I believe, than anyone on earth. Because I did it. I did more of it. We tested so many thing. I was like, holy crap. I thought for sure this would have won. But this won, and this didn’t win. This helped on page one, but it made page three conversion go down. I got my gift because of the insane amounts of work that Todd and I did during that time.
Todd and I and my entire team, by the way. We didn’t have it nice like you guys have now days. I went on a little rant to someone on my team the other day, we get people now to come to Clickfunnels who first off, they don’t use Clickfunnels the way it’s made. So those of you guys who are having bugs, I want you to hear this. Because if you have bugs, it’s because you’re trying to do crap that Clickfunnels is not made to do. You’re hacking things and you’re doing stuff. If you use Clickfunnels the way it works, there’s not bugs. I don’t have bugs in my funnels. I don’t know why everyone’s got these bugs.
It’s because you’re trying to do things that you think are going to be better and they’re not. It’s because you’ve been listening to the Confusion Soft guru’s explaining why you need 55,000 different variations of funnels. If you just learn how to sell, all that crap would go away. Every time people say, “There’s all these bugs in Clickfunnels.” I’m like, “I’m not seeing them man, because I build funnels on it every single freaking day and I’m not seeing the bugs.”
There are little things here and there and we fix them as they pop up. But for the most part, you are creating bugs by trying to do stuff that does not matter. So that’s number one. Number two, you’re paying between $100-300 a month for the software. We had a really, really bad competitor come out, which we’ve had I’d say probably at least 30-40 Clickfunnels killers who have come out in the last 3 years since we launched Clickfunnels. They all come and go and they all try to undercut us in pricing.
I always get all these people like, “So and so cut you out.” And maybe someday we’ll have a big competitor, I mean who knows. I’m excited for that day, I actually enjoy competition. Some of you may probably have noticed. I got no problems with that. When I was wrestling, all I tried to do was fly around the country to find the best in the world so I could learn to beat them so I’m game. Anyone wants to step up legitimately, please do. But please don’t come in here disguised like, “We’re going to beat them by undercutting their price” Everyone’s coming out like, “You’re losing all your customers because they’re undercutting your price.”
I’m like, “Are you kidding me? The people who complain about spending $100 a month to run their entire company, I don’t want them as customers.” In fact, we’re honestly thinking about doubling or tripling our prices just to show, to give the virtual finger to everyone who’s trying to undercut us. We don’t want those customers. You can go there. If you can’t spend $100 to run your company, you should not be running a business at this point and time. Honestly, that’s how I feel.
I want to walk you through a walk down memory lane at how we used to build funnels because this is the reality of how it used to work. We would have an idea, I would then have to go funnel hack dozens of people to see what would be the best thing, so I’d probably spend 2 or 3 thousand dollars funnel hacking a bunch of people’s things. Because I didn’t have a way to mock up templates. So I’d funnel hack and take tons of screen shots of all these templates of all these different pages and then I’d have to go to one of my designers, I had a bunch through the years. I’d show them, “This is the process I think would be best. I think I want a landing page here, and this, this, this. I want this from this guys funnel. I like this over from this one. I want this from here.”
So I’d map out the funnel process I wanted to test. But I want this guys design but this over here…..it was a nightmare. So our designers would go and try to create a page but I’d be like, “No, but this and that…” and it would literally be 6-8 weeks of us going back and forth just getting the design and the funnel structure right. They’d have to hand code everything. So we’d get all this done. Then we’d have to go and after we got all the pages done, so it looked good, we’d go back to our developers and say, “okay, here are all the pages, here’s the order forms, here’s everything. Now you gotta actually make this work.” So they’d have to go and custom and go into PHP and coding and sequel database to build up so the order form would actually work. We actually went to a database, they’d have to set up the security certificates, they’d have to set up all the API’s to go to the 20 or 30 different things that we would need.
And it would take the developers on average, probably another 30 days to hook up all of those things. So my cost just in salaries at that point and time were probably at $15, maybe $20 grand in salaries just to get all these things done to that point. Then we still had to write the copy, which eventually I started liking copy, so I did a lot more of that myself. But prior, I started having a lot of copywriters. I would spend on average between 10-15 grand for every sales letter we would write. Whether it was somebody else, or it would be my own time, which would take me probably 6 weeks or so to write all the copy for a funnel.
We would then plug all those things in, and we’d be 3 months, conservatively 3 months and usually a little more than that, and conservatively about $30 grand per funnel in. Before we could test it. Before we could test it.
So for you guys to be like, “That’s $100 and I could only build 30 funnels. I still have to get an SMTP mailer to send my emails out.” I have no empathy for that. None, zero. I want you to leave us and go to the competitors. Please, for the love. Leave us, go for the $37 option. I want you to be their nightmare clients, I do not want you to be using Clickfunnels. I don’t have any empathy. Zero. Not one iota of empathy for you if you cannot pay $100 or even $300…..if you cannot pay $300 to run your company, you are not an entrepreneur, you should leave this business. Honestly, you should just stay as an artist and go to the beach and do your thing and have a hat out there to get tips. That is your level of being an entrepreneur. I don’t know what else to tell you. Please leave. You can go, you have my permission. I don’t not want or need your money.
But if you were trying to freaking change the world and sell stuff and make a business, that’s what we’ve given you. If you wanted super insane, complex stuff, you may have outgrown Clickfunnels. That’s fine, if you’ve outgrown Clickfunnels, go hire people to custom code stuff, I’m okay with that. You’re going to be like, “Oh your software’s buggy.” It’s like you’re trying to customize crap that your should be spending 20 or 30 grand on, like we used to. You can do that. Go for it. You have my permission to leave. I do not need your $297 that bad. I promise you that.
The headaches that go to some people who are trying to, who are complaining to me about the bug they find when they try to add the 47th upsell on the 13th email sequence if somebody clicks yes versus no, twice instead of once. That’s not what we’re made to do. And the reason why, after freaking testing a million things when you go back and do it the way I had to do it, those three months and that $30 grand was for the initial test. Then Todd would have to go split test a whole bunch of things and then guess what we found out? Half the time we’d get the pages to convert but the funnel wasn’t profitable.
So then we’d have to come back and say okay, this entire funnel didn’t work so we have to rebuild the upsell, downsell sequence. I had to go back to the drawing board and it’s not me spending 15 minutes in Clickfunnels, cloning the page and doing a split test. No. It was me hiring another copywriter to write a new version of the video sales letter. It was me figuring out new layouts and designs and functionality and trying to re-custom freaking code all that crap from the ground up, then we’d have to go re-build the entire funnel, then re-launch it, drive new traffic. If the funnel didn’t work we’re into another $10-15 grand in for the second test. “Oh my. $300 costs so much. I can only do 400 split tests at once.” I’ve got no mercy for you okay.
Sorry for the rant, but this freaking important. Alright, so the reason why my funnels are simple, and I want you guys to understand this, is because your funnels need to be simple. I learned this from having to custom code stuff. If I made these complex freaking funnels that everyone thinks are so cool now days, because of Confusion Soft and others, they draw these little diagrams and they try to impress their clients by how complex their funnels can be, that’s not going to serve you at all.
I want you to understand this, that will not serve you. It will screw you up and you’ll be finding bugs in Clickfunnels because it’s not build to do what you’re trying to do. With the design hack-a-thon happening next week, we are building out 30 types of funnels. These are the funnel structures you should use. You should work to plug the crap you are selling into these funnel structures, not the other way around. You should not try to say, “oh I got this good idea, I’m going to do 14 upsells and then I’m going to have a mini survey on upsell number two and then I’ll sell them this.” No, just plug the crap you have into the existing stuff.
The tiny potential maybe incremental sales you could get by tweaking this thing, is not worth….I promise you that if you put the same effort and same time and money and energy into hiring a better copywriter or mastering….there’s a dude who I pay $100 to write each headline for me. When we have an offer I’ll give him a thousand bucks and say, “Write me ten headlines.” That’s a better investment of your time than trying to have 16 different upsells. Because having a different headline can change your conversion. That will do more for you than the complexity that you’re trying to do.
My rant is over. I think it’s over. Should it be over? I just want you guys to understand that. Clickfunnels is built for customers like me, who want to get a message out quickly. They want to take the best proven practices, and they want to focus on the stuff they can control. If you want a cheaper option because you feel like $100 is too much to invest in the entire background and infrastructure of your business, you have my permission to go. I hope you enjoy it. And when your business makes enough money that you can switch, we will gladly welcome you back. Or you can do what the wise man did and built his foundation on a rock.
I don’t know if you guys remember that song from Sunday school but the wise man built his house upon the rock, and the foolish man built his house upon the sand. And when the rains came tumbling down, the rains came down and the floods came up, the rains came down and the floods came up, the rains came down and the floods came up and the man on the sand washed. And the man on the rocks stood still. This is primary songs 101, guys.
So if you want to build your house upon the sand, go the cheap option you should. You definitely should. And if and when you want to get super complex, if there’s reasons and cases, Clickfunnels wasn’t built for, don’t feel bad you guys. I’m okay with that. You can outgrow us. Clickfunnels is a company that’s built for businesses in this certain range and I understand that and I respect that. That’s who we want to serve. If we try to serve everybody, we will not succeed either.
So a lot of times if you guys come to us and you’re like, “Oh, this is a bug, this is a bug.” A lot of times we’ll hear that and say, “It’s not a bug. It’s the limitation that we have put on our software because that’s not something that we want our users doing.” Because if we open that to everybody then it adds a whole other level of complexity. Clickfunnels is already complex, I don’t want to add more complexity. I want to make more simplicity.
I honestly, if I wouldn’t have uproarings and riots in the streets right now, I would take away some of our features. I would pull things out, I would simplify a lot of stuff. And you will notice over the next year or so, we have a bunch of new UI people and new teams coming in and our goal is simplification. Trying to make things more simple and easier, not more complex. Like, “Russell, what’s the newest feature coming to Clickfunnels?” There are some cool new things coming out, but at the same time a lot of its simplification.
At Funnel Hacking Live we opened up Actionetics and someone messaged me the other day, “you had this cool feature in Actionetics, it was the best thing you have and then you guys pulled it away two weeks later. Why did you guys do that?” I’m like, “Two reasons, number one: What people were doing was making smart lists that have literally 800 different things in there. I understand you guys want to be segmented, but I promise you that level of segmentation, it hurts you more than it will ever help you. And number two: It destroys our database. It’s not good. If you want that kind of complexity, please go and build that on your own. But this is for, Clickfunnels is built for entrepreneurs to move quickly.” The opportunity, you being able to launch two funnels instead of one is the difference. That’s the goal of it.
I’ve been going for a long time you guys. I don’t even know where I’m at. I hope I haven’t passed where I’m going. Anyway, I hope you guys enjoyed this podcast, it’s been a lot of fun. I hope you guys actually listened to the whole thing. There were a lot of really, really cool stuff that I really wanted to share with you guys in here. I hope you got a lot of value out of it.
To recap, don’t be a bleh, build your empire, become unbalanced and focus on becoming who you need to be, and then after you’ve done that and you’re ready to transition to contribution then shift your balance and be obsessed with the marketing of it, have fun with it. This game is fun you guys. Every day I wake up and I’m like, I can’t believe I get to do this. I can’t believe I had a two hour drive today and I can’t believe I get to hang out with you guys and share and talk and based on my stats, between YouTube and our podcasts, we’ll have between 15 and 20,000 people who will listen to this whole entire thing. It’s crazy.
20,000 people and if each of you got one little nugget out of that thing and I gave 20,000 of you guys the ability to affect an extra 10 people, that’s 200,000 people that we affected. And if you’re able to get an extra 100 people, that’s 2 million people I was able to affect. If you get an extra thousand that’s 20 million people. It’s insane the ripple effect. I hope that I didn’t waste any of your time and you guys got something, one or two or three little nuggets.
But look at these things that way. Go into this, go into everything, go into your study time, go into your podcast, I’m putting out a lot of content and I’m hopefully making it entertaining and fun for you guys, but you’re always looking for that one little thing, “oh, that’s how Russell….” I had probably a dozen people message me when they saw how I do my….One of the Funnel Hacker TV episodes I had my Expert Secrets board and I finished the Expert Secrets book and I closed the board and they saw that. That’s how you manage your projects. Now I see how you get so much stuff done. Everything’s compartmentalized. You have your teams, different projects, and trello’s the way you do it. That little thing was huge for people. One little nugget, and you never know where they’re going to be picked up. You never know when gold’s going to be dropped and you can grab it.
So plug in, immerse yourself in this stuff you guys. My goal is to get your vibration up to mine so you can be as passionate as I am, because if you are, that’s how you’re going to change the world. That’s how I’m going to change the world. I can’t do it without you. So I need you guys there. So step in, plug in, have fun, enjoy the process, simplify your funnels, and build your company upon a rock. With that said you guys, I appreciate you all and I will see you guys soon. Bye everybody.
Behind the scenes of how we were able to profitably grow our company without taking on any capital.
On this special episode with Brent Coppieters from Russell’s team, they talk about some behind the scenes things that need to be figured out while you are growing and scaling your company. Here are some of the cool things you will hear in this episode:
So listen here to find out some important behind the scenes things you have to think about when you’re in the process of growing your business.
Hey everyone, this is Russell Brunson. I’m here today with Brent Coppieters on the Marketing Secrets podcast.
So everyone, I got a really special podcast for you today, I’m so excited for. Right now, where are we at?
Russell: Kauai, Hawaii. This has been our backyard for the last week, and we’re heading home tomorrow, which is kind of sad. But I wanted to get Brent in here to help you guys out. Because obviously in the Marketing Secrets podcast I talk a lot about the marketing stuff, and Brent has been with me now for over a decade. How long is it actually?
Brent: Eleven years at the end of July.
Russell: Eleven years, dang that’s crazy. So that’s when you started? Was anyone else here when you first got started officially?
Brent: Anyone who’s here now?
Russell: Brittany? Was she here?
Brent: Brittany came in after. I don’t think anybody else who was here before I started is still here.
Russell: So Brent’s been the longest, long term person, except Doral maybe. Doral in Romania. We got a Romanian. Our backlight is kind of lit, it’s hard to see us. Brent’s been around for forever and done tons of different roles. Right now he runs the entire operations of Clickfunnels so I wanted to have him kind of talk about the stuff because it’s a big part of growing and scaling a company that we don’t talk about a lot.
But first do you want to talk about your back story, as far as getting into this whole thing. It’s kind of a funny story.
Brent: How much back story do you want?
Russell: We should move over here to the couch so you can see a little better. So I met Brent at church initially. Do you want a pillow?
Russell: That’s how planned these things are. What was one of the first impressions, about this whole business, when you got introduced to it? Because I know a lot of people got through that, especially spouses or friends or potential employees or partners that don’t know this world at all, it’s kind of weird at first.
Brent: Yeah, I had no idea. I was at, met Russell through a church function and didn’t really know what he did. When I kind of thought he made money on the internet, I initially thought eBay, he sold stuff on eBay or you know, I had no idea. I really couldn’t understand. So he had some of the business partners and friends that he kind of worked with at the time and I kind of pulled those guys apart and was kind of asking those guys, “What does he really do?” and one of our mutual friends, he knew that I didn’t understand so I talked to my wife who said, “I don’t know what this Russell Brunson guy’s doing, but it is freaking crazy.” Our friend was sharing the numbers that Russell was doing.
He was going to University, I was going to school as well. He was making more money than my parents combined income was, more money than they had ever made. So I was like, I gotta find out what this guy’s doing. So, like any friend, we invited him and wife over for dinner on a Sunday afternoon. So I just started asking him really carefully, “What are you doing? What exactly is this?” And he just kind of started sharing what he was up to, what he was doing. Obviously he doesn’t brag about what he’s doing, the success he was having and he was having tremendous success.
After they left, we had a good dinner and visited and then they left. I couldn’t sleep for three days. My head was spinning.
Russell: I ruined him.
Brent: You did, I was screwed at that point. After that happened I couldn’t fathom the success. But what was more important there was the value he was providing the world.
Russell: Was that before or after all our kids, we had twins and they had their first son the week before. I can’t remember if it was before or after.
Brent: We had met you before, we’d been friends for a little while. I think that we had our kids and you guys moved right after that.
Russell: All I remember is we had our twins we were in the NSU for two weeks basically. So we rented a hotel room in the hospital and just hung out there and goofed off, and I remember he was coming. “Don’t you have to go to work, or what are you doing?” He thought I was going to go…
Brent: Yeah, I told my wife, “We gotta take dinners over there or something, we gotta help them because they’re in the hospital with these twins because they can’t leave and he can’t work because he’s in the hospital.”
Russell: Little did they know the internet was working.
Brent: I had no clue.
Russell: So that was fun, so then a little while later, Brent started working for us. Initially it was affiliate management for how many years? You did that for a long time.
Brent: Yeah, like 8,9 years, roughly. The hats were always being moved but…
Russell: It’s a small company, you do a lot of everything.
Brent: Yeah, so probably 8 years to really focus on business development, affiliate management and partners and stuff like that.
Russell: And, just so everyone knows, I recently on the podcast had the presentation I gave from Funnel Hacking Live, the One Funnel Away, about the stories, and I talked about Brent in that and it made me cry in the middle of my presentation, it was kind of embarrassing. But you were here for the good and bad. When we went from 5 employees up to 100 and back down to 5 and all the stress up and down. I’m curious, honestly why you didn’t leave when everything collapsed and crashed.
Brent: That’s a good question.
Russell: I don’t know the answer either.
Brent: You’re going to get me vulnerable. Working with an entrepreneur, especially Russell, you know where their heart is and there came a point where he was trying to help too many people. He was employing a lot of friends and family and people that he wanted to provide opportunities for and that was great to a certain point. But there was a point there where the business changed a little bit, evolved and we were needing to make some changes with it. And those changes wouldn’t allow him to support everyone he was supporting.
That was very difficult for him. My wife and I, we cared and loved Russell and Collette and their family. We came to a point where I didn’t want to be a burden, I knew he was stressed and worried about taking care of people. I had a conversation with my wife, where I said I would rather keep our friendship, than have him feel stressed about supporting, having an opportunity for me to keep working there.
So one day I kind of came into your office, and had a real chat. I probably said some things that, I wanted him to understand how important what he was doing was, and also I wanted him to understand that I was okay to leave. I didn’t want him to feel like he needed to provide for me. I would be fine to figure things out. I just wanted to make sure he was okay. Because it was at the point where you were helping so many people, really one hiccup you could have lost everything. All your savings was going back into the company and at some point you just can’t keep doing that.
Russell: Yeah, I got really scared, but somehow we pulled it around.
Brent: Pulled it around and obviously you had to make some tough phone calls and decisions that changed the company at that point.
Russell: Basically we had to, we had 100 and some odd employees, we had all these wrestlers working for me, we had let go the whole wrestling team. We had to downsize. We shrunk from a 20,000 square foot building to 2000. It was rocky and scary but it gave us the ability to refocus and figure things out. Remember we went on a couple trips where we were trying to figure out who were the people still having success in our market. We jumped in a plane traveling to different people’s offices. We spent time with Ryan Dyson and Perry Belcher, trying to figure out what they were doing. With Alex Chafren, what they were doing. People who were our friends, just kind of used this time to figure out what’s actually working today and how do we shift our business model and change everything.
It’s funny how much pain there was during that time. We flew to London. How important it was for the transition for what became Clickfunnels and everything else.
Anyway, so many fun stories we could talk about forever. But we don’t have time for all those things. What I want to talk about a little today is, probably a year into the business when we first started growing, it’s funny I got a message today from Alex Chafren, he’s like, “You sound so calm.” Probably because we’re here in Hawaii but he was like, “I don’t know any other person running a hundred million dollar company that’s as relaxed and able to respond to people.”
Anyway, when we first started, we didn’t know what we were doing. It was just kind of like, we know how to sell stuff. Started selling Clickfunnels, it started growing and all the sudden all sorts of new headaches came up with that. From a software standpoint with Todd and we brought in Ryan and they had to deal with infrastructure, ups and downs. I think based on ranking we’re the 700th most visited website in the world. But that’s not counting anyone’s custom domains. If you take away custom domains, we’re probably in the top 500 websites in the world.
There’s not many humans on earth that have ever dealt with that kind of scaling and infrastructure. Todd had never done it, Ryan had never done it. They’re figuring this stuff along the way and we’re hiring consultants. On the marketing side we’re trying to grow and then all these things and as everything was growing one thing we didn’t have in place was any of the internal company business stuff. We were good sales people, good coders but we had to do that.
It was funny because, you’d never had experience with that either though.
Brent: Not really, no.
Russell: We had this time where internally there were, everything was shaking and we said basically “Brent, we’re going to take you from affiliate management and you’re going to run this role.” And didn’t know what to expect, if it was going to work or not going to work. He was able to step into this thing and turned it really simplified. I’ve had zero stress about that part of the business since you took it over. From that time we went from 20 employees to I don’t even know where we’re at now.
Brent: 135 or something. Employees and contractors, we got a few different folks.
Russell: Lots of people. So I’d love to talk, first you step in that role and it was probably disorganized and stuff. What were your thoughts? What did you have to go and figure out? What’d you have to learn to be able to turn it into what it is now?
Brent: I think the big thing is Russell’s vision for the company. We’d worked together long enough that I knew where he wanted to go. Even inherently just kind of knew. The big thing about Russell is his ability to surround himself with good people. That was the first part, evaluating who we have currently. Are they on the right seat on the bus, is a big part of that too. So we tested different things, and some things worked and some things didn’t work very well.
We brought people and we started the phone stuff a little bit with the clickstart program and some of those guys were better than others and we’ve evolved that program. But the big thing about it is obviously support. We had, when you guys initially started hiring support team members, those guys were rock stars, and a lot of those guys are still with us today. They have evolved in their positions in the company because of their commitment and their love of Clickfunnels. I love when I get to interview and talk to people and when those individuals say, “I love Clickfunnels.” That is the coolest compliment that we can get. When get people that raise their hand, they want to work with us because they love Clickfunnels, they love the mission, they love the ability to help people.
I think the biggest challenge was how do we grow with it? Because the marketing side, was growing so fast, it’s important that we’re providing and helping our users and helping them have the best experience possible. Also, Clickfunnels isn’t just some easy push button software. It is easy to use once you understand it, but there’s a lot of different parts of it and understanding marketing is a big part of it.
So we needed to bring on people who could understand Clickfunnels, who understood marketing and also understood Russell’s style, the way you were taking everything.
Russell: It’s crazy because I think when you took over the role of that, it wasn’t just support but that was a big piece of it, obviously. There’s probably what, a dozen support people at the time?
Brent: Yeah, there was probably about 6 to 10. Well, probably 10.
Russell: 10 at the time. You found a way to take that….it’s funny because one of the criticism sometimes of Clickfunnels is “Support’s not live all the time. Awebber’s live.” Awebber’s been growing for 20 years. They probably get 4 new signups a day. Clickfunnels right now, it’s been a while since I looked at the stats, but it’s anywhere from 500 to a thousand sign ups a day, every single day. Coming to Clickfunnels and trying to learn this huge platform that runs your entire company. How do we stay in front of that.
Our goal eventually is to get to the point where it’s real time support or as close to that as possible. But there’s no one else in our space that’s ever had to deal with that. That have grown companies that fast. Most big companies like Strive don’t have any support at all because they’re like, we can’t therefore we don’t. We still need to have that support and education and stuff like that in place.
I think what you did initially, I know that Ryan was a part of this. Ryan Montgomery helped set this up initially too. But just for those that don’t have support teams or maybe have three or four people and are starting to scale something, you kind of broke people into teams. Do you want to talk about some of that initial stuff that you guys did there to make the scaling side of support easier?
Brent: Yeah, so we moved over to Intercom, that allowed us to do like live support. It wasn’t right live, but people could submit conversations and we’d respond to them and that’s what we used to start. We’ve grown, our response time, that’s how we kind of gauge our success, our response time. There’s a lot of software companies that offer live support, from 8-5. Ours is essentially turned on 24 hours, we’ve got team members all around the world. When we initially started we actually had an international team and we had more domestic teams, but as we realized, and continued to scale and grow, we had more and more people international. We’ve got international folks on every team. We’ve got domestic folks on every team. So they can kind of work that schedule out as needed.
But as we came in we saw the amount of conversations we had, these guys are answering 8-9 thousand conversations a week, our support team. It is crazy. Our billing support is unreal. We’ve got a team of billing support team members and most of them are in our office. We’ve got a few individuals who aren’t. But the big part of it is having leadership being in those positions. So every support team we have has a team lead who is the person we reach out to and help with training and they now can pass the messages and training on to the other team members.
Russell: So how many teams do we have right now?
Brent: So technical support teams, we have 8 technical support teams. We have one billing support team. We’ve got one team that focuses on some other different partners we have and worked with in the past. We’ve got a team that helps with our Quickstart program, that’s a program people can signup with and it allows them to get some help on the initial setup and we’ve got a team lead that helps run that team.
Russell: The thing that’s cool about this, for any of you guys who are scaling, in fact this is what happened at first when we were scaling. There was one person in charge and had 10 people underneath them and we were trying to grow and everything was growing and that person couldn’t handle any more growth. Because it’s hard to have more than 8 to 10 people you report to. You get bigger than that, it gets stressful and it’s really, really hard. So what Brent did, he came in and said, “Okay, the people we have that are rock stars, make each of those a team lead. And let’s put employees underneath each of those and the team lead can train the employees and make sure they’re doing good. And he’s only got to deal with the 8 or 10 team leads, deal with them and then they are dealing with the individual people. It gives us a communication channel to get through and now he’s not having 90 direct reports back to him. He just has the 8.
Another cool thing we did recently, because the other big thing we have and some of you guys will have something similar with your businesses is, there was a competitor that has software that has pages that generate leads. Their software does one thing, there’s one button you can click and that’s it. It’s very, very simple. Clickfunnels is like, we’re building a landing page, your funnel, your shopping cart, your affiliate platform, your auto-responders, there’s 8 thousand things. For us, we can’t just hire someone in Boise, Idaho and be like, “Hey, now you’re a support person for Clickfunnels.” There’s such a learning curve they have to understand to be able to do that.
So a couple of things, number one is that most of our hires come from people that are members of our software, which is a big thing for you guys to think through. In inner circle this comes up all the time. Where do I find rock stars? I guarantee the rock star you’re dreaming for is already a customer of your product right now. Look at your internal customer base for your rock stars, because they’re going to know your product, be passionate, they’re going to care more than someone you pull off the street. That’s number one.
Number two is we needed, how do we train these people? I think initially each team lead just trained their people, and they were getting bogged down in the training and not being able to support and manage and stuff like that. So we talked about a new team that’s the training team, right?
Brent: Well a big part of this that helped, Mark came up and helping work, he does a lot more direct work with the team leads.
Russell: You guys know Mark Bangerter, he’s killing it, he’s awesome.
Brent: You know he still kind of balances customer education and he helps with support management. So Mark came in and we had the idea, we brought new people on and initially they would slow down the rest of the team. So we pulled another team lead out, we pulled out Andrew Newman, and now his focus is just training. So as we bring new team members on, he’s focusing on those guys. As we look at, he doesn’t have anybody currently to teach, he’s reaching out to people who have been on the team and maybe lack knowledge about Backpack or Actionetics, and then he’s pulling those guys out and he’s doing training with those guys so that we can get everybody up to the same level.
Russell: That’s cool. We did something like that back when we had our big call center before the big crash of what year was that? Crash or 08, crash of 09. Because we had 60 sales guys and the problem is the same thing. We’d hire sales guys off the street and someone’s gotta train them, so we had a training team. So every sales guy would come in and go through a two week training with Robbie Summers was the one that managed that and then the ones that were good we’d then put them on the floor under another team. And the ones that sucked, we’d just get rid of them.
And that’s kind of the same thought here. Let’s bring people in and have someone who’s dedicated to training them and when they’re ready, then put them on a team so they can start running with it. Everybody’s opposed to pulling people back.
It’s just crazy all these, these are all the things we’re learning as we’re growing and scaling. Someday we’re going to write a book about this whole journey and this whole experience, because I think a lot of times companies are built like, there’s a dude with an idea, they hire venture capitalists and bring in a management team, all this stuff and build a company. Whereas with us it was like raw passion and that’s what’s grown this whole thing and kept it afloat. It’s been a fun ride so far.
Brent: It’s been an unbelievable ride.
Russell: So I appreciate all your work and help and everything you do. Hopefully this gives some of you guys ideas as your growing your support teams or development team or management or whatever those things are. If you look at also, I had someone, it was Andrew Warner from Mixer the other day, he interviewed me, he’s like, “How are you able to write books and run a software company and do coaching and all these different things?” And the same thing is kind of what Brent mentioned earlier, I’ve gotten really good at surrounding myself with amazing people. Where I feel like it’s almost like there’s parts of the company that people are running. You’re running all the operational stuff, I don’t have to worry about that, the hiring and firing, the finding other people. Brent does that. So I just talk to Brent and then all the people stuff is taken care of.
Todd and Ryan run the development team, Todd’s running it. I talk to Todd all the time, but it’s just happening and I don’t have to stress about that. I’m kind of running the marketing team. Dave’s running, there’s john, there’s probably 5 or 6 people that I deal with directly inside the company and I’m able to do the parts that I love the most, that I’m the best at. And I think a lot of us entrepreneurs and most of the people in those positions all get profit share and equity in the company and I think one of the big mistakes I made when I first got started was I was so protective, this is my, I wanted so much control over everything that I stifled everything. Whereas when I was able to give up control and bring in rock stars and people that have skill sets that I don’t and now, because they have a stake in the game, I don’t have to worry about everything, every decision, every single thing.
I trust Brent. He makes a thousand decisions a day that I never even questioned or think about because I trust him. Same thing with Todd, they know they do that because they’re willing and able to do that. So I think a lot of you guys, if you’re struggling with growth, you don’t have the ideas, you’re not going to bring on venture capitalists and destroy your soul and you want to grow something. The opposite of that is bring on really smart people and give them a stake in the game.
It’s kind of like Chet Holmes used to tell me, he said that in his company, everyone was based on a percentage of sales, there was no salary based people. He said what’s cool about that is that big months everyone gets big checks, small months everyone gets small checks but everyone’s in it together. I think that building teams that way is better than bringing in a bunch of money and hiring the right people, or hiring the best people. It’s hiring the right people and giving them incentive to where they can grow and do whatever they want.
In fact, I’m going to share one thing. This is cool. Am I allowed to share this, I probably can. This was, we had these accountants, most marketers don’t like accountants, but we had these accountants and every year I’d have to go the accounting meeting and then they would always talk about all the stuff to do to try to lower your, anyway, it was super annoying. It was the worst meeting of my year, I would lose all motivation and momentum for an entire week because I was so stressed out. I remember driving home from one of those so pissed off at the accountants for trying to ruin my happiness in life. And I remember in this podcast, I have to go find it, but I was like, “My goal is I want, not only am I going to max out my tax bracket but I’m going to have everyone I know around me, all my partners, all the people that are pushing this, I want to max out their tax bracket as well.”
We were talking about this earlier on this trip here in Hawaii, there’s probably half a dozen people or so on our team now, that have maxed out their tax bracket because of this whole concept that we’re talking about. That is the coolest feeling in the entire world.
Brent: It’s pretty awesome.
Russell: It’s pretty amazing. So there you go, Uncle Sam, there you go. Anyway, that’s all I got. You have anything else you want to add?
Brent: No, I just think, you said unbelievable, it truly is every day. How cool is it to be able to come and work with friends and good people that, it’s just a positive place. Our company culture is a big deal and you drive that and it’s been really fun to see people come into our office or just come into our business, our space and feel that, and even those who just work remote, we’ve got a lot of team members that work remote, most of them are. And it can be kind of a lonely road out there, but we do things to try to help them feel the love. Russell will send swag to people and just unexpected things that make people feel the love and help them know we appreciate them and that’s a big deal.
Russell: So here’s a question, for those who may want to join Clickfunnels team, how do they?
Brent: We have a link on Clickfunnels, at the bottom of Clickfunnels under Careers, but we’re always looking. If someone out there is passionate, you want to be able to find a place with us, hit me up. You can hit me up on Facebook, email, firstname.lastname@example.org, send me an email. I can direct you where to go, we have application up.
Russell: That’s awesome. Thanks man. So that’s a little behind the scenes of how the HR, the growth, the internal stuff, what we’re doing and how we’re doing it. Again, we’re just learning all this stuff along the way. Someday we’re going to write a book about it when it’s all done. Because the lessons we’ve learned along the way have been cool. So hopefully this gave you guys a couple of ideas and things as you’re growing and scaling your teams, and that’s all I got. Thanks everybody. Thanks Brent.
Brent: Absolutely. Thanks guys.
There’s no school like the old school…
On today’s episode Russell talks about plans to use what he has learned from TJ Rholeder while on an anniversary trip in Hawaii, in his business once he arrives home. Here are a few interesting things you will learn in this episode:
So listen here to hear Russell’s upcoming plans for his business, or watch the video version so you don’t miss out on the beautiful scenery of Kauai.
What’s up everybody, this is Russell. Welcome to today’s episode of Marketing Secrets, that is in the rain here in Kauai.
Alright everybody, I want to welcome to today’s episode of Marketing Secrets, it is raining on me right now. I don’t know if you can see that over here, if you’re watching the video version. But it’s beautiful here and I wanted to do an episode, this is going to be really good, I’m going to come and hide under the bush or something. I’m just going to sit here and get wet, it’ll be more fun this way.
Anyway, we’ve been in Hawaii almost a week now on my 15th anniversary, which is amazing being married to my beautiful wife, Collette for this long. I’m trying to get to do an episode with you guys, hopefully on the flight home or something, on what it’s like living with and being married to an entrepreneur. We’re trying to pick our keynote speaker for this year’s Funnel Hacking Live, and it’s funny because we got tons of people voting for everybody. Somebody posted Oprah, and someone put Russell’s wife and my wife got more votes than Oprah, which is pretty exciting. So we’re trying to get her at least to jump on the podcast. So that’s the goal and the game plan.
What I want to share with you guys today, the rain’s gone that fast, but there’s birds right behind me. Let me clean my phone off real quick. So what I wanted to share with you guys, I’ve been listening to a whole bunch of cool marketing stuff between the long drives around the island, all the cool stuff we’re doing. The course I was listening to was TJ Rohleder and if you don’t know TJ, he’s one of the legends in our business. He is one of the direct mail kings in the Bizop world, and he’s become a friend. We had him speak at one of our events a while ago, which was amazing.
What’s interesting, the course I was listening to was How To Become Super Rich in the Opportunity Market. He teaches people how to make money in the teach people how to get rich market. What’s interesting, as I was listening to it, if you read the Expert Secrets book, I talked about three core things you gotta do to build a mass movement. Number one you gotta have the attractive character, the attractive leader. Number two you have to have a future based cause. Number three you have to have a new opportunity.
What’s interesting is as I was listening to this, he’s talking about how to sell opportunities but basically if you’re doing a mass movement the way we’re talking about, it’s always a new opportunity. Everything he’s talking about, the opportunity is the way he positions it is how to get rich, how to make money, here’s the opportunity market as he calls it. But in my mind every market is the opportunity market. So I’m going to see if I can interview TJ and dig deeper in that because his stuff was brilliant, it was all targeted towards selling people stuff, how to make money. But if you look at it from the lens of the Expert Secrets book then it kind of works for all of them. Because every single opportunity, everything you’re selling should be a new opportunity. So I’m going to try to see if I can do that.
Plus, TJ launched his company, he lives out in Kansas and he actually bought a hospital and renovated the whole thing and that’s where he runs his company out of, an old hospital, which is kind of cool. I kind of want to go down there and see his whole operation. It may come to an episode of Funnel Hacker TV soon. Where I go down there and tour his hospital and see his whole organization. In the last ten years they’ve sent out 9500 different direct mail campaigns, which is crazy.
Some people will get on his list and they might get between 2 or 300 letters in the mail per year, depending on what sequence they take, what offers they say yes to and no to and all sorts of stuff. Super inspiring.
But what I want to talk about is a couple of core things I learned from him that I think are really good for all of you guys. The first one is not from TJ it’s actually from a Bill Glazier thing I was listening to. So Bill was partners with Dan Kennedy at Glazier Kennedy and he was my marketing dad for five or six year that I was in his inner circle. And one of the things that was cool that I was studying from Bill this week, he was talking about how at the very beginning of the year they have their big thing. So they do two events a year, they did InfoSummit and Super Conference. For me, I do Funnel Hacking Live, that’s my big thing.
They said they categorized all their promotions based on the importance. So number were their two events, number two was this, number three…they had it all mapped out and mapped out the entire year, the promotional schedule at the beginning of the year to make sure they fill the events and all these other things fit in there.
I was thinking about that, and I don’t know about you guys, but I’m not super good at mapping out my promotional calendar and schedule and things like that. I kind of just go week by week, month by month and do stuff. And what Bill does in this course, and it’s an old course, but he maps it out and then they do everything. So It started thinking about this and at one of our inner circle meetings, Justin Williams was talking about with his stuff now, as you guys know if you’ve been listening to our podcast for any length of time, the two magic things that marketers have are urgency and scarcity.
So he started doing with his is, he re-launched courses throughout the year and he’d open and close them. So he’d have the urgency and scarcity close. That’s where most of the sales always come in, during the closing of the thing. Also if you listened to when Stu launched Tribe, he’s talking about Michael Hyatt when he launched his membership site, the big secret they had was opening and closing. So twice a year they’d open up the membership site and then it was closed. I started thinking about that and I’m like, right now most of our programs are open all the time, which is good. But the urgency and scarcity is not there. So I think what I’m going to do is start calendaring it out where twice a year our things are available.
So twice a year people can buy our certification program, twice a year people can join Funnel University, twice a year they can get Fill Your Funnel, twice a year….all of our core offers are only open twice during the year, and they’re closed down other than that, which is kind of fun. It gives us the ability to have urgency and scarcity and build up the hype and the buzz, and it gives me each month, something to focus on. This month is Funnel U month and we’re going to open and close it. The next month is this, we’re going to open it and close it and all content and all things can be related back to that one thing.
So that was the first thing I kind of started re –thinking through when I was listening to Bill Glazier talk about how they structured their promotions around their events. That’s the first cool thing. Now with TJ, a couple of cool things that he does, I think it was good for me to hear again, it’s good for all of you guys to hear again.
So TJ is in the business opportunity market, mostly through direct mail. He has 50,000 letters he mails every single week. Week in and week out consistently, they know 50,000 letters will go out every single week all for new customer acquisition. New customer acquisition, 50,000 letters every single week. And that’s just the schedule. I think for a lot of us we get in this thing where we have these front end funnels, these break even funnels where we bring people in, then we have our monetization funnel. So I think a lot of us, we create a really good webinar funnel let’s say, and then that becomes our focus. And then that’s it, we’re driving traffic and that’s the business.
TJ if you look at this again, he’s got his frontend lead gen offers and he’s mailing 50,000 pieces a week. He said at his peak, he was selling a $50 course from his frontend lead gen stuff, and he said he would spend up to $500 to sell a $50 course. From there you go into all the backend funnels and the backend things he was selling. But he had this consistency of 50,000 pieces every single week.
I started thinking about that. He’s mailing 50,000 new names every single week, what’s the equivalent of that for my business? I need to make sure I have something consistently doing that every single week to one frontend offer. He talked about one of the big things also is he’s not mailing 2 things or 3 things to that 50,000. They have one offer, the hottest converting one and that’s where they drive all their energy, all their money, everything.
And for us, I think all of us, we have our hot offer, we need to be spending as much as we can to get people into that thing consistently every single week. Just knowing I spend 50 grand a week, or 10 grand a week or a thousand bucks a week, whatever it is for you, into that frontend thing. If you break, if you think about this, break it down, there’s kind of two sides to this, or three sides depending on how deep you want to get. We talk about this at this upcoming Funnel Hacking Live, but there’s a process.
There’s basically three types of funnels. There’s acquisition funnels, getting people in. There’s ascension funnels, ascending up within your membership. Then there’s monetization funnels. But for this argument today, I’m just going to talk about the two. So there’s an acquisition funnels, so what is your one acquisition funnel that you can consistently do X with? For me it might be I need to sell at least a thousand books a week, or I need to spend 10 grand a week, or whatever that thing is for you. You just know that and you have to do it consistently. We have to sell a thousand books a week and we should build a whole team of people whose entire goal is to sell a thousand books a week, or 5 thousand, or whatever that number is for you.
Back when I had a call center, that’s how it was. We had free plus shipping leads and we had to get 8 thousand leads a month to get enough leads for our sales floor and that became the focus of the business. For you it’s like, think about TJ, what is the frontend offer that’s consistently bring people in? And then from TJ, it’s so crazy. I’m hoping I can go down there and film his whole operation for you guys because I want to see it to. But like I said, as soon as someone gets through the frontend then he’s got all these direct mail campaigns that go out offering these two step things.
So he’ll send out a letter for a free cd about whatever to the existing customers. So he’s only sending it to people that already bought his $50 thing, then he’ll put them onto a sequence that gets a free cd. Then if they respond to the free cd he puts them in a sequence to sell the thing that that cd upsells to. Then he puts out the next offer and the next offer and he keeps putting out all these frontend lead gen, I guess their acquisition and monetization letters to the buyers of his 50,000 a week thing. So 50,000 a week bringing people in. And after they come in and bought the $50 thing, then he starts sending them letters trying to get them to raise their hand about specific opportunities that he’s going to sell them. If they respond to those then they go into a whole other sequence. They might get 10, 15, 20 letters to sell a 2 or 3 or 5 thousand dollar course on the backend.
And that’s kind of the process that he does over and over and over again. So for me, what I’m looking at, what I want my focus to be, is somebody comes into my world, and again I’m focusing way more effort consistently on this, I’m going to call it 50,000 letters a week, but for us we’re not doing direct mail right now, so it’s not that, but that’s the concept. The frontend lead acquisition. Then if they come in, we’re taking our core courses and we’re opening them and closing them, opening them and closing, opening and closing them, opening and closing them throughout the year. So those are our monetization funnels after people come in.
So that’s kind of the game, and I’m really excited for it. So that’s the game I’m going to be playing and I hope you guys model that. The other cool thing I’m going to be doing, and I’ve been thinking a lot about this for probably two weeks. It started at Scout camp and it’s been in my mind even here as we’ve been in this beach house. Having one really good follow up funnel sequence that takes people through my offers in a very strategic way. So we have igniteyourfunnel.com, which is right now, we’re using it for something completely different, but I’m going to be changing that to where this is an opt in form where we get people to opt into and then it’s going to take them through a sequence. I haven’t quite mapped the whole thing out, but first thing I want someone to buy is what?
For my business the first thing I want someone to buy is Expert Secrets, so I’m going to be like, have a video of me explaining why they need Expert Secrets and why it’s step number one. Actually, let me step back, step number one is not going to be the book. Step number one is going to be, on the podcast you guys heard a little while ago, the two episodes on You’re one Funnel Away, I’m going to show that video to build connection with people immediately after they opt in, from there I’ll tell them to get the Expert Secrets book and then from there, what do they need next? I’ll logically build out a really long sequence that’s going to be this ascension funnel that takes them up through our core offers in the middle.
And then the big thing that our team is going to be focusing on is RKPI’s how many opt in’s a day are we getting inside the Ignite Your Funnel funnel, the Ignite your Funnel ascension funnel, ascending them through all of our offers. I’m trying to think how this whole thing works together. It might be when someone opt’s in the first time they go through this ascension funnel, that all those offers will be open to them, open and close, like in Evergreen format. And after that they’ll bump over to a monetization funnel. Our longer term email sequences that then they’ll be on when we open and close them each month. I’m not positive on that, still figuring out the details. But it’s fun to think through it. Anyway, that’s the game plan.
So those are some of the fun things I’ve learned and been thinking about while I’ve been here having some fun in Kauai on my 15 year anniversary. I hope that gives you guys some ideas and things to think about. So kind of to recap the important things.
Number one is focusing on consistently bringing new blood into your business. 50,000 letters a week rule, should we call it that? 50,000 letters a week rule, consistently bringing new blood in. I remember Garret White at the last Funnel Hacking Live talked about people that make it rain, the rainmakers are the ones who dominate this world and this business. You gotta be focusing on making it rain. If you want to learn how to make it rain, right now the program is closed, but depending on when you’re listening it might be open, is our Fill Your Funnel course. Fill Your Funnel is all about how to make it rain, how to get new customers into your funnels. So that’s number one.
Number is then after they come in, what’s the monetization? So maybe number two is the ascension funnel, which is for me it’s ignite your funnel, which takes them through our offers in chronological order of when I want them to see things, opening and closing them in Evergreen format. And at the end of that, then put them into our monetization team, monetization funnels, which then would be taking our core six offers and opening and closing them twice a year. That’s going to be the business. That gets me really excited. Really, really excited.
So anyway, that’s the game plan guys. I’m glad I had a chance to talk this out with you guys, it’s making it clearer and clearer in my mind. I hope you guys something of value out of that too. But like I said, I don’t just talk about this stuff, I practice what I preach so you will see me implementing these things in the very near future. Hopefully you guys will see them and enjoy them and model and funnel hack them for what you guys are doing because I know this stuff is going to be amazing.
So that’s all I got you guys. Anyway, here’s one last view. Here’s the beach house we’ve been staying in. It’s an AirBNB, we were going to get a hotel and we looked at AirBNB and we found this. AirBNB or BRB, I can’t remember which one. It’s like 5000 square feet, my wife and I are up here and Brent and Amber are over here. There’s all this open space and there’s even like huge guest house over here that we got massages in the other day. It’s crazy.
We’re literally, this is our beach. It’s just ours. And it’s crazy. I was flying the quad copter today, I learned how to finally fly the quad copter. I took it out over everything. So if you’re watching Funnel Hacker TV, which hopefully you are, you’ll have a chance to see above this place and beyond, it’s insane. It’s probably a little expensive, but for your 15th anniversary you go all out. Look at that, that’s our beach. We rented these paddle boards too, I guess if you’re listening on the podcast you can’t see this.
But a couple of cool things also, just so you guys know. This is obviously on the audio podcast, which right now as of today, we’re number 5 in the business category, which is awesome. We’re still killing it there, we just also released this as a video podcast, if you go to iTunes at the very top there’s audio podcasts, you can switch to video podcast. We also have Marketing Secrets as a video podcast now too. So if you want to watch the videos, or if you want to watch the videos you can go to marketingsecrets.com and they’re all listed there along with the transcripts, see if you want to listen to what I’m saying and read along. The transcripts are at marketingsecrets.com as well.
With that said, I would love it if you guys would give me a review and a rating over on iTunes. Like I said, we’re number 5 in the business category, the other guys above me still have more ratings, it’s not fair. I’m killing myself giving you guys the best stuff I got, I need some more ratings. So if you can take 5 seconds out of your busy day, stop everything, go over there, leave a rating and review, tell me what you think about Marketing Secrets, let the world know, that’d be awesome.
And then the other thing is please subscribe to the video podcast as well. Feel free to watch the videos there if you want, that way you can see some of the beautiful scenery behind me. Yeah, that’s all I got you guys. Thanks again for listening, have an amazing day and we’ll see you guys soon. We’ll be back in Boise next week, back to a normal schedule. I got some cool stuff I want to publish and share with you guys. I gotta finish my anniversary and then get back to you guys soon. Appreciate you all, see you guys soon. Bye.
These two things are probably keeping you from charging what you want and selling what you want.
On this episode Russell talks about people pushing their own purchasing decisions on you, and why you shouldn’t do that. Here are some of the awesome things you will hear in today’s episode:
So listen here to why you gotta spend money to make money and why you should never force others to spend money the same way you do.
What’s up everybody, this is Russell. Welcome to a special Hawaii edition of Marketing Secrets podcast.
Hey everyone, my wife and I are in Hawaii right now, Kauai, actually, on our 15 year wedding anniversary. Well next week is technically our anniversary, but it’s been 15 years so we’re here with some of our friends who it’s also their 15 year. It’s been really great. We didn’t do a hotel this time, we actually AirBNB’d it, so I don’t know if you can see back here. I’ll show the AirBNB for those who are watching on Marketingsecrets.com you can see the video. If you’re on the podcast you can’t see this, but it’s crazy. This is the AirBNB we rented. It’s 5 or 6 thousand square feet on this private beach.
We have our own beach and we’re here right now hanging out. My wife just got soaked by a wave, we just got done getting massages. I’ve been kind of MIA for a little bit. I’ve got some content going out while I’m gone. Last week I had scout camp so I was gone for scout camp all week and little access to anything. And then this week I’ve been in Hawaii. I should have done, I was going to do some more stuff but you know, trips, it’s really difficult for me to unplug, and now that I’m unplugged it’s really difficult for me to plug back in, to be completely honest.
Anyway, it’s definitely interesting, but having a good time here. There’s dudes out kite boarding, I don’t know if you guys ever kite boarded before, but I’ve always wanted to kite board, so I may try that. It would be kind of fun actually.
I hope it’s not too windy for you guys to hear me. I was trying to figure out what I should share with you guys here to kind of give some inspiration or some thought or an idea for how you can better market your business with the things you’re doing. So I was thinking about that, what’s something that would be the biggest value for you guys and I think one of the biggest problems we have, and I’ve seen this ten times since we’ve been here in Hawaii, is that they place their own ability, the way they make their purchasing decisions on other people.
For example one of the things, I had a GoPro here, and I brought the GoPro and I had the little handle, but I forgot the little screw thing that screws the GoPro to the handle, so we go to the store. I was like, “Hey, I need to buy one of those screws.” And they’re like, “Oh, we don’t sell the screws.” I was like, “You have those handles right? Give me a handle then.” And he’s like, “But you just need a screw?” I’m like, “Yeah, but just give me the handle, I’ll just do that.” And he’s like, “Dude, it’s $47 for the handle, if you go down the road, two or three streets down there’s a place and they might sell screws there.” and I’m like, “No dude, just give me the handle.” And he’s like, “But it’s $47.” I was like, “I don’t care, I don’t want to drive two or three streets down the road to find a place that might sell a screw.” For me, the $47 is so much cheaper than the opportunity cost for me to go do that thing.
It was kind of funny and so many things happened like that. We tried to buy something, or do something and people are putting their purchasing decisions on, they would never do that, they’d never spend an extra $47 just to get a screw, because for them they’d do all these other things. I think a lot of times we get caught up that way with our customers. In fact, I’ve had people before be like, “They’ll never buy that.” I teach them in Expert Secrets and they’re creating the course and they’re like, “No one would ever pay $997 for that. No one would ever pay $400 for that or $500 for that.” Don’t put your purchasing decisions, the way you’d logically do things on somebody else. It has nothing to do with it.
You have to look at what your customer wants. If you create something they really, really want where what you’re creating is worth more than what it is you’re getting in return, the money, then they’ll buy it. If you create something that sucks, it’s not going to happen. It’s got to be something that’s amazing.
So many I think that people don’t sell stuff, or they don’t sell stuff for what it’s worth because in their mind they’re like, “I don’t think I would want to pay for that.” Which is another problem, it’s a mental thing you gotta get over as well. You’ve got to be willing to buy stuff too. But it’s just interesting how that’s such a barrier.
I remember when Justin and Tara, in our inner circle and Two Comma Club winners, when they came to inner circle, they had their real estate program, they were selling for $2000 and they paid $25 grand to join my inner circle and the first meeting all I basically told them is they should sell a $25,000 thing and they’re like, “My people won’t pay that.” And I’m like, “you paid it.” And they’re like, “Huh, we did pay you $25,000.” They valued that, they didn’t value the real estate education much because they already know it, they already do it. But the education they wanted they were willing to pay for that. And because they were willing to pay for it, they were able to ask for it. So they sent an email off to their list and sold 18 people at $25k the next week, it was crazy.
But it was just a little mindset shift. It’s interesting, I have a lot of people I know who will try to sell a thousand or a ten thousand, or a twenty five thousand dollar thing, but then they’re not willing to buy that from somebody else, and I think there’s a lot of incongruency. It’s really difficult to sell a $25,000 thing unless you’ve bought one before.
A big reason why I joined Dean Graziosi’s and Joe Polish’s group is because I know in the future I’m going to have a 100k group and I wanted to make sure I’d be willing to invest in myself that much before I ever asked somebody else to. It’s the same for you. It’s this weird karma thing, if you’re not willing to invest in yourself and your business, it makes it a lot harder for people to invest in your business. I think the reason why it’s easy for me to sell books is because I buy a lot of books. I love buying books, so it’s easy selling books. People who struggle with that, they’re like, “I never bought that in the past.” Well if you’re not going to buy it, then you’re not going to love it.
I buy, I probably shouldn’t say this on camera, but I spend 2 or 3 thousand dollars a month on supplements, depending on the month and if I’m refilling and stuff. So for me it’s easy to sell supplements because I buy a lot of supplements. There’s congruency and a lot of things that people don’t have.
So make sure that you’re buying stuff. Make sure that you’re not putting your buying beliefs on other people. These are all such important things. Check out this little swing from our tree here. But, these are just things that I think are important. There were probably 5 times while I’m here in Hawaii, where I just wanted to strangle people who are trying to place their buying decisions on me and I’m like, “Let me give you money. I just want this thing. Quit trying to talk me out of it.” It’s crazy.
So that’s what’s happening here in Kauai, Hawaii on our anniversary. We’ll be heading home next week, so by the time you watch this I’ll probably be home and back at it, which is exciting. We’ve got a lot of things coming up. The viral video we created with the Harmon Brothers is launching on September 15th. We are throwing an epic party which we are streaming everywhere, so you guys will be able to go see it. But we’re really going to try to set the Guinness world record at the launch party, with a whole bunch of influencers and other stuff. It’s going to be so crazy.
It was funny, we were planning this and Dave Woodward had all these crazy ideas that we’re really logical or possible, and that’s where greatness usually starts from, an idea that’s not logical or possible. And then he went and figured out a way to get it done and now we’re going to be doing it. So it’s crazy. I’ll share more details as it gets closer. But that’s kind of what I got for you guys today. So beware of putting your purchasing decisions on other people. Number two is beware of asking people to purchase things that you aren’t willing to purchase.
And again, if you’re a real estate coach you’re probably not going to buy real estate coaching, you might if you’re like me, I buy every marketing coaching program on earth. I’m obsessed with it. But I also invest in other things with those types of dollar amounts, it’s not incongruent for me to ask people for those things as well. Because not investing yourself is really painful and hard and annoying to try to get people to invest in your stuff. The money universe doesn’t work that way very well for whatever reason. So anyway, that’s what I got you guys. I hope you’re enjoying your day as much as I am, and we’ll talk to you guys all again soon. Bye everybody.